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Hotel Luena

3.0 star property

Photo gallery for Hotel Luena

Family Double Room
Property entrance
Reception
Daily buffet breakfast (EUR 10 per person)
Bicycling

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua Pascoal de Melo, 9, Lisbon, 1000-230
  • Avenida da Liberdade
    ‪18 min walk‬
  • Marquis of Pombal Square
    ‪20 min walk‬
  • Rossio Square
    ‪2 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬

Room options

View all photos for Family Double Room

Family Double Room

Family Double Room

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Twin Room

Family Twin Room

Family Twin Room

  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Lisbon

With a stay at Hotel Luena, you'll be centrally located in Lisbon, within a 5-minute drive of Rossio Square and Avenida da Liberdade. .This hotel is 11.2 mi (18 km) from Costa da Caparica Beach and 1.4 mi (2.2 km) from Marquis of Pombal Square.

What's nearby

  • Avenida da Liberdade - 18 min walk - 1.6 km
  • Marquis of Pombal Square - 20 min walk - 1.7 km
  • Castle of São Jorge - 2 min drive - 2.3 km
  • Rossio Square - 2 min drive - 2.6 km
  • Santa Justa Elevator - 2 min drive - 2.6 km

Getting around

  • Roma-Areeiro Station - 2 min drive
  • Arroios Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 14 min drive

Restaurants

  • ‪Portugália Cervejaria Almirante Reis - ‬1 min walk
  • ‪Restaurante Franguinho Real - ‬3 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Mustarda - ‬2 min walk
  • ‪New Wok - ‬2 min walk

About this property

Hotel Luena

Hotel with a 24-hour front desk, near Avenida da Liberdade
Hotel Luena offers 36 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 36 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), a television in a common area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Hotel Luena. Buffet breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 10 per person
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Luena Lisbon
Hotel Luena
Luena Lisbon
Hotel Luena Hotel
Hotel Luena Lisbon
Hotel Luena Hotel Lisbon

Hotel Luena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 206 out of 468 reviews
Rating 8 - Good. 199 out of 468 reviews
Rating 6 - Okay. 46 out of 468 reviews
Rating 4 - Poor. 10 out of 468 reviews
Rating 2 - Terrible. 7 out of 468 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Stayed 1 night in Mar 2025

10/10 Excellent

anahid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Damian at the front desk was great. Polite, kind and very helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Amenities
Everything ready, friendly Staff clean great breakfast well quit room brilliant
Stayed 3 nights in Feb 2025

10/10 Excellent

Jigen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location , breakfast and best staff at hotel . Thanks to Julia and Alexandra you both gone extra mile . Love the place
Stayed 4 nights in Feb 2025

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like were the weird random noises I heard overnight sometimes but other than that I had a lovely stay in Lisbon.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nimrod

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loved Hotel Luena. Very friendly, accommodating & helpful staff all throughout our stay special mention to Julia. She always have a smile on her face & easy to talk to & always willing to help. She is an asset to your hotel. Obregado
Stayed 6 nights in Jan 2025

8/10 Good

Veerendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel, well situated and served our purpose of a night stay in Lisbon, near the airport.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The clean hotel, close to metro station, the room is small but clean. The staff is very pleasant and helpful. Breakfast is excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Shirley-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in Dec 2024

8/10 Good

Mahmood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with location in the city. Friendly and helpful staff, good breakfast, the room and its facilities were clean. However, the room and the bed were a tad small for two adults. Overall, the hotel is a good choice and worth the money!
Stayed 4 nights in Nov 2024

8/10 Good

manisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The room was small but we had a comfortable stay. It was located in the downtown area so we had everything accessible around us. .
Stayed 2 nights in Aug 2024

8/10 Good

Dimitrios

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a metro station, very good breakfast, very friendly and helpful staff. Slightly strong smell in the bathroom, probably from the air freshener.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Emil

Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk!
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff super helpful, hotel and room clean and well looked after and great breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend this place enough, booked our stay here for my wifes birthday, staff are amazing and is a great location, close to bus stops and metro links direct to the main centre. Looking forward to coming back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Leni

Stayed 1 night in Oct 2024

10/10 Excellent

Milton, GAINESVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well kept and the staff is really friendly. Room is spacious and modern. Will definitely stay here again. Some body mentioned that the Rooms were hot but that is not true, the AC works wonderfully you just have to hit the tiny ON button on the thermostat. Great place
Stayed 3 nights in Sep 2024

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy. Nice breakfast. Good directions. Helpful with authentic portugese food.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

manisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is at the center of the lisbon downtown. We had 5.0 earthquake and it was able to sustain it without any issue. The servive is good and it has all the basic amenities. The room is litle smaller but everything else is good. I recommend the hotel for long or short term stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sanjeev K, volo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who really cares. I asked for early check in and they made it up happen. Great location and good breakfast. I will definitely stay again.
Stayed 1 night in Aug 2024