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Novotel Lisboa

4.0 star property

Photo gallery for Novotel Lisboa

2 restaurants, breakfast served
Exterior
Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

View map
Avenida Jose Malhoa 1 1A, Lisbon, 1099-051
  • Place, Campo Grande
    ‪12 min walk‬
  • Place, Marquis of Pombal Square
    ‪2 min drive‬
  • Place, Avenida da Liberdade
    ‪2 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬

Room options

View all photos for Family Room, 1 Queen Bed with Sofa bed (Family)

Family Room, 1 Queen Bed with Sofa bed (Family)

Family Room, 1 Queen Bed with Sofa bed (Family)

7.6 out of 10
Good
(61 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

7.4 out of 10
Good
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Triple Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Accessible (Accesible)

Superior Room, 1 Double Bed, Accessible (Accesible)

Superior Room, 1 Double Bed, Accessible (Accesible)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Lisbon

With a stay at Novotel Lisboa in Lisbon (Lisbon City Center), you'll be within a 5-minute drive of Avenida da Liberdade and Rossio Square. .This hotel is 10 mi (16.1 km) from Costa da Caparica Beach and 2.6 mi (4.2 km) from Marquis of Pombal Square.

What's nearby

  • Gulbenkian Museum - 10 min walk - 0.9 km
  • Campo Grande - 12 min walk - 1.0 km
  • Marquis of Pombal Square - 2 min drive - 2.2 km
  • Avenida da Liberdade - 2 min drive - 2.3 km
  • Rossio Square - 4 min drive - 3.7 km

Getting around

  • Sete Rios Station - 9 min walk
  • Praca de Espanha Station - 9 min walk
  • Humberto Delgado Airport (LIS) - 20 min drive

Restaurants

  • ‪A Bicicleta - ‬2 min walk
  • ‪Wok Mundo - ‬6 min walk
  • ‪Tanque - ‬8 min walk
  • ‪Restaurante Sabor Mineiro Lisboa - ‬3 min walk
  • ‪Bar - Santander Totta HQ - ‬4 min walk

About this property

Novotel Lisboa

Hotel with 2 restaurants, near Avenida da Liberdade
Novotel Lisboa offers 249 accommodations with minibars and safes. 26-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 249 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a seasonal outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite at A BICICLETA, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lisbon? This hotel has 2971 square feet (276 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
A BICICLETA - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
TEJO - Onsite restaurant. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 16 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • A BICICLETA
  • TEJO

Things to do

  • Bicycle rentals
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,971 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 39 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 39 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 543

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms

Property is also known as

Lisboa Novotel
Novotel Lisboa
Novotel Lisboa Hotel
Novotel Lisboa Hotel Lisbon
Novotel Lisboa Lisbon
Lisbon Novotel
Novotel Hotel Lisboa
Novotel Hotel Lisbon
Novotel Lisbon
Novotel Lisboa Hotel
Novotel Lisboa Lisbon
Novotel Lisboa Hotel Lisbon

Novotel Lisboa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 416 out of 1000 reviews
Rating 8 - Good. 335 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina Tellervo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

2/10 Terrible

Amit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC didn’t work. Too much smell from carpets. Looks shady
Stayed 1 night in Jul 2025

8/10 Good

Connie, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot breakfast buffet. Fresh ground coffee and you can choose the type of coffee from the machine. There are water refill stations in the lobby. The pool is small and was always busy. There are restaurants and shopping that are walking distance.
Stayed 5 nights in Jul 2025

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Duilia

I sent a message trying to cancel my reservation and no te
Stayed 3 nights in Jul 2025

2/10 Terrible

Nigel

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Jesse

Travelled with partner
Liked: Cleanliness, amenities
the hotel was okay but the AC was not working at all and when i called the front desk they did nothing.
Stayed 1 night in Jul 2025

10/10 Excellent

Joon Hyuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

donna

Liked: Cleanliness, property conditions & facilities, room comfort

Slow to resolve problems with room

The stay was ok overall. It was very hot and the fridge in the room didnt work i complained 4 times before action was taken. Even then they didnt fix it. Just the light bulb worked not the fridge. We stayed 5 nights. It was an inconvience.
Stayed 5 nights in Jul 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Clean, and great pool area
Stayed 2 nights in Jul 2025

6/10 Okay

Ali

Travelled with family, Business traveller
Liked: Cleanliness
location
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Stayed 3 nights in May 2025

10/10 Excellent

Devrim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well renovated,very clean,good restaurant located on main floor,helpful staff,good location,14min to the Airport,10min walking to the rail stations which you can get on to SINTRA train get there in 33min $6.50 for each,a lots of restaurants one block away,safe area,Sightseeing bus BlueLine stop 16 in front of hotel,you can buy the ticket on bus to explore the Lisbon.
Stayed 3 nights in May 2025

10/10 Excellent

Mohameden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every minute of my staying at the place staff are friendly and helpful i will be back
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If only the Front Desk were welcoming, I would have rated them 5. However, they were not.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15mins from LIS airport, perfect for a stop-over.
Stayed 1 night in May 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. Hotel rooms were comfortable and as expected for this class of hotel. Breakfast was good. The location was convenient but not much to do around the hotel. It served our purpose well. Easily fixed by a short taxi ride into the old town.
Stayed 3 nights in May 2025

2/10 Terrible

Magnus

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kristy

Stayed 3 nights in May 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Apr 2025

2/10 Terrible

Hamed

Stayed 1 night in Apr 2025

8/10 Good

Xiaoliang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

PUI YEE ALANNA

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Phong

Liked: Cleanliness, staff & service, property conditions & facilities
I would have given it 5 stars as it was a pleasant stay during my trip. The only negative i experienced was that the gym was under maintenance and therefore not accessible during my stay.
Stayed 5 nights in Apr 2025

8/10 Good

Pui-Yan-Carol

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025