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Palácio Ludovice Wine Experience Hotel

5.0 star property

Photo gallery for Palácio Ludovice Wine Experience Hotel

Front of property
Property video
Reception
Restaurant
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Laundry

Explore the area

View map
R. de São Pedro de Alcântara, 39-49, Lisbon, Lisboa, 1250-237
  • Place, Avenida da Liberdade
    ‪3 min walk‬
  • Place, Rossio Square
    ‪5 min walk‬
  • Place, Santa Justa Elevator
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

9.4 out of 10
Exceptional
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room

Classic Room

9.6 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

9.6 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Lisbon

A stay at Palácio Ludovice Wine Experience Hotel places you in the heart of Lisbon, within a 10-minute walk of Avenida da Liberdade and Rossio Square. .This luxury hotel is 0.5 mi (0.7 km) from Santa Justa Elevator and 0.7 mi (1.1 km) from Commerce Square.

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.3 km
  • Rossio Square - 5 min walk - 0.5 km
  • Santa Justa Elevator - 7 min walk - 0.6 km
  • Castle of São Jorge - 12 min walk - 1.0 km
  • Marquis of Pombal Square - 18 min walk - 1.6 km

Getting around

  • Rua São Pedro de Alcântara Stop - 1 min walk
  • Rossio Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 27 min drive

Restaurants

  • ‪Friends Bairro Alto - ‬1 min walk
  • ‪Café Brasil - ‬1 min walk
  • ‪Erasmus Corner - ‬1 min walk
  • ‪Valdo Gatti - ‬1 min walk
  • ‪M'arrecreo Pizzeria - ‬1 min walk

About this property

Palácio Ludovice Wine Experience Hotel

Luxury hotel with a full-service spa and a fitness center
Palácio Ludovice Wine Experience Hotel offers 61 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. LED televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Make yourself at home in one of the 61 guestrooms featuring minibars and espresso makers. Your room comes with a pillowtop bed. 49-inch LED televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
At Palácio Ludovice Wine Experience Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Palácio Ludovice Wine Experience Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • Winery release events

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Full-service spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 10098

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palácio Ludovice Wine Experience Hotel Hotel
Palácio Ludovice Wine Experience Hotel Lisbon
Palácio Ludovice Wine Experience Hotel Hotel Lisbon

Palácio Ludovice Wine Experience Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 510 out of 575 reviews
Rating 8 - Good. 42 out of 575 reviews
Rating 6 - Okay. 14 out of 575 reviews
Rating 4 - Poor. 5 out of 575 reviews
Rating 2 - Terrible. 4 out of 575 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon, Glen Ellyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful hotel in a central location. Pleasant and courteous staff and great housekeeping.
Stayed 3 nights in Jun 2025

4/10 Poor

Alexander

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The shower would NOT stopped running in the room next to ours. They were doing maintenance and yelling until 12am.
Stayed 3 nights in Jun 2025

2/10 Terrible

Rachel

Travelled with partner
Liked: Cleanliness
Hotel failed to inform anyone that there would be a festival with DJ and electronic music directly outside our bedroom window. The music and bass went all night until finally stopping at 4:00 am. Area is surrounded by bars and clubs with young tourists. Great area if you are looking to party, but terrible if you are trying to relax or sleep.
Stayed 2 nights in Jun 2025

10/10 Excellent

Siqing

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easily one of our favorite hotels. The staff are so thoughtful about each part of your experience. Would definitely stay here again and are grateful we were recommended this property for our trip.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was in a great central location, great decor, spacious room with friendly staff. We had an amazing city view!
Stayed 2 nights in Jun 2025

10/10 Excellent

John R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Great hotel and great views!
Stayed 4 nights in Jun 2025

10/10 Excellent

Kristy

Stayed 5 nights in Mar 2025

10/10 Excellent

NEIL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent services
Stayed 8 nights in May 2025

10/10 Excellent

Doru

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful historic building and great service from the staff.
Stayed 3 nights in May 2025

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and property.
Stayed 1 night in May 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful. Our room had 3 balconies over a busy square and we were worried about noise. We were wrong, the sound proof windows made sure we did not hear a thing.
Stayed 4 nights in May 2025

10/10 Excellent

Nicole

Stayed 5 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel in a prime location in Lisbon. This hotel is impeccably designed and in a great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Adam A

Stayed 1 night in Apr 2025

8/10 Good

Michael

Stayed 6 nights in May 2025

10/10 Excellent

Faraz

Stayed 2 nights in May 2025

6/10 Okay

Maria Carmencita, New York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I rarely leave negative reviews, but unfortunately, our experience at Palacio Ludovice fell short of expectations—particularly due to the disappointing service we encountered from the front desk and concierge team. While the property itself is undeniably beautiful and well-maintained, the warmth and hospitality you'd expect from a hotel of this caliber were noticeably absent. On several occasions, different members of our family approached or called the front desk and concierge to ask for basic assistance or information, and we were met with cold, disinterested, and at times dismissive responses. What should have been a welcoming and helpful point of contact instead left us feeling like we were inconveniencing the staff simply by asking for help. This lack of attentiveness and courtesy was surprising and frankly unacceptable, especially for a hotel that positions itself as a luxury boutique stay. The service simply did not match the standard promised by the setting and price point. Hospitality is more than just elegant interiors—it’s about making guests feel looked after and valued. Unfortunately, that was not our experience here. We hope this feedback is taken constructively, as the potential for excellence is certainly there if the guest service improves.
Stayed 5 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

sabine

Stayed 1 night in May 2025

10/10 Excellent

Walter, Bronx

Stayed 3 nights in May 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! Such a cool hotel and very nice services. Made us feel very posh.
Stayed 2 nights in Apr 2025

10/10 Excellent

richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderfully helpful staff ( thank you Ines), and outstanding renovation of 400 year old building. Can’t say enough good words about it. Highly recommended!
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location!
Stayed 4 nights in Apr 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a surprise trip for my husband’s birthday …had all the kids travel to Portugal and surprise him ! The hotel was so accommodating, friendly and helpful ! Great location ! Easy walking to wonderful restaurants and shops ! Will definitely return!
Stayed 4 nights in Apr 2025