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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

5.0 star property

Photo gallery for Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Lobby
Interior
Reception
Royal Suite (Prince's Suite)
Breakfast buffet

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Rua Jau 54, Lisbon, 1300-314
  • Jerónimos Monastery
    ‪3 min drive‬
  • Belém Tower
    ‪4 min drive‬
  • Rossio Square
    ‪6 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Family Suite (in New Wings)

Family Suite (in New Wings) | View from room

Family Suite (in New Wings)

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Garden View

View from room

Premium Room, Garden View

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

8.4 out of 10
Very good
(30 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings)

  • 47 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite)

  • 47 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, Garden View (Extra Bed)

View from room

Premium Room, Garden View (Extra Bed)

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | View from room

Deluxe Room, Garden View

8.6 out of 10
Excellent
(15 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Lisbon

Located in Lisbon, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is in the historical district, within a 5-minute drive of Jerónimos Monastery and Museum of Art, Architecture, and Technology. .This luxury hotel is 3.1 mi (4.9 km) from Belém Tower and 3.7 mi (5.9 km) from Commerce Square.

What's nearby

  • Jerónimos Monastery - 3 min drive - 2.2 km
  • Belém Tower - 4 min drive - 3.3 km
  • Commerce Square - 5 min drive - 5.1 km
  • Rossio Square - 6 min drive - 5.1 km
  • Castle of São Jorge - 7 min drive - 5.9 km

Getting around

  • Alto Sto. Amaro Stop - 4 min walk
  • Alcantara-Terra Station - 16 min walk
  • Humberto Delgado Airport (LIS) - 23 min drive

Restaurants

  • ‪Restaurante A Grelha - ‬8 min walk
  • ‪TLÁLOC - Un Rincón Mexicano - ‬5 min walk
  • ‪Be OK Café - ‬9 min walk
  • ‪Café Dias - ‬4 min walk
  • ‪Coffee Spot - ‬8 min walk

About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Luxury hotel with a full-service spa and a health club
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offers 190 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Magic Spa. Services include massages.
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Valle Flor, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Valle Flor - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.
Bar Allegro - This café serves brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Allegro
  • Valle Flor

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 110.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 579 out of 784 reviews
Rating 8 - Good. 144 out of 784 reviews
Rating 6 - Okay. 33 out of 784 reviews
Rating 4 - Poor. 14 out of 784 reviews
Rating 2 - Terrible. 14 out of 784 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with lots of history. We love the fact that we were staying in an old palace. The staff were all very attentive.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stanley H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the finest hotels I have ever stayed in!
Stayed 7 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Janel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning building and property, very elegant and comfortable. Stayed in the new wing which was very spacious, classically decorated and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities
This is probably the best hotel I've been to. Service was extremely kind and generous. Breakfast was great, the whole hotel was clean
Stayed 4 nights in Apr 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our Pestana Palace vacation was like a fantasy dream of which I never wanted to wake from! Staff and service was remarkable. Thank you for the memories.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Amenities, property conditions & facilities
Nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful building with relaxing spaces that oozed quality. Our room was in the modern extension as were most rooms. Nice pool. Excellent breakfast. Friendly and helpful staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Fantastic staff who were extremely helpful. Old world charm with modern amenities. Great time. Will definitely be back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend Pestana Palace for its amazing staff, incredible breakfast, indoor and outdoor pools, beautiful grounds, quiet location and delicious room service. This is one of my top three hotels in the world! Perfect for families and adults. If you are concerned about the location, don't be. It's perfectly relaxing and a cheap Uber ride anywhere. Thank you for an amazing nine days in Portugal!
Stayed 5 nights in Apr 2025

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 4 nights in Mar 2025

10/10 Excellent

Arjunaditya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is literally a castle, the photos do not do it justice. If the photos make out the property as 10/10 in real life it’s more like 20/10. Amazing experience with amazing staff who go above and beyond to help you out. Definitely worth visiting.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ifrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Marcia, Mason City

Liked: Cleanliness, staff & service, amenities
Loved everything except the air-conditioning in my room didnt work. It was really hot all night. The front desk said they would send someone to look at it, but they never did.
Stayed 1 night in Apr 2025

10/10 Excellent

Panchito, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel radiates elegance from the moment you arrive, with a stunning architectural design that blends sophistication and comfort. The lobby’s grandeur, adorned with exquisite artworks and plush furnishings, invites relaxation. The staff exemplifies professionalism and warmth, making every interaction enjoyable, whether at the front desk or in the beautifully designed common areas. Their attentiveness creates an atmosphere where guests feel valued. The garden offers a breathtaking oasis, filled with vibrant tropical flora. Walking through its serene pathways felt like a luxurious escape, perfect for quiet reflection. At the front desk, the staff went above and beyond to assist with inquiries and special requests, enhancing my experience significantly. Room service was a highlight, with each meal prepared to perfection and served promptly. The extensive menu catered to various tastes, making in-room dining a true luxury. Overall, my stay was magnificent, marked by elegant surroundings and outstanding service. I left rejuvenated and already looking forward to my next visit.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tricia, Wellington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A classic old world hotel with modern rooms. Stunning main reception and dining areas with so much history.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 2 nights in Apr 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Aislinn

Stayed 1 night in Mar 2025

10/10 Excellent

Alenoosh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent but the rooms are very dark and no extra lights or lamps to be provided to the customers. We asked so many times if we can have extra light but no one responded or reach out.
Stayed 4 nights in Feb 2025

10/10 Excellent

Bryan D.

Stayed 3 nights in Mar 2025

10/10 Excellent

Sverre, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025