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Pousada Alfama

4.0 star property

Photo gallery for Pousada Alfama

Bar (on property)
Creator video
Comfort Double Room, Balcony
Hallway
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View map
Rua de São Tomé nº 76, Lisbon, Lisboa, 1100
  • Place, Castle of São Jorge
    ‪3 min walk‬
  • Place, Lisbon Cathedral
    ‪5 min walk‬
  • Place, Rossio Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Mansarda

Mansarda

Mansarda

9.0 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony

Comfort Double Room, Balcony

8.4 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Terrace

Comfort Double Room, Terrace

Comfort Double Room, Terrace

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, River View

Superior Double Room, River View | View from room

Superior Double Room, River View

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

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Exterior
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The price is NZ$323
includes taxes & fees
1 Dec - 2 Dec
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About the area

What's nearby

  • Castle of São Jorge - 3 min walk - 0.3 km
  • Lisbon Cathedral - 5 min walk - 0.5 km
  • Rossio Square - 8 min walk - 0.7 km
  • Santa Justa Elevator - 10 min walk - 0.9 km
  • Avenida da Liberdade - 15 min walk - 1.3 km

Getting around

  • Lg. Portas Sol Stop - 1 min walk
  • Santa Apolonia Station - 10 min walk
  • Humberto Delgado Airport (LIS) - 29 min drive

Restaurants

  • ‪Casa Madeira - ‬1 min walk
  • ‪Esplanada do Cantinho - ‬1 min walk
  • ‪Quiosque Portas do Sol - ‬1 min walk
  • ‪Petisqueira Conqvistador - ‬3 min walk
  • ‪Insano Gelato - ‬1 min walk

About this property

Pousada Alfama

Hotel with a bar, 5-minute walk to Castle of São Jorge
Pousada Alfama offers 42 accommodations with minibars and safes. 43-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 42 guestrooms featuring minibars and LCD televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:30 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk.
Continental breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:30 AM and noon.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to noon on weekends; EUR 16 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Magnifying mirror
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 16 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 11366

Property is also known as

Pousada Alfama Hotel
Pousada Alfama Lisbon
Pousada Alfama Hotel Lisbon

Pousada Alfama Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 201 out of 228 reviews
Rating 8 - Good. 22 out of 228 reviews
Rating 6 - Okay. 2 out of 228 reviews
Rating 4 - Poor. 1 out of 228 reviews
Rating 2 - Terrible. 2 out of 228 reviews

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful boutique hotel in the most amazing location. Our room on the top floor was very small, but didn’t detract from our overall experience. The staff were all wonderful and the breakfast was lovely. Beautiful breakfast room and dining patio.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in Jul 2025

10/10 Excellent

Ramona

Stayed 3 nights in Jul 2025

10/10 Excellent

Ghazal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms wasn’t big but considering the size of the hotel you couldn’t expect more.Location of the hotel was amazing.Front desk very friendly and helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Iqbal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff! Great place to stay in Alfama! Highly recommend it!
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (Vera and Joana) were very helpful and professional. They made our stay special
Stayed 4 nights in Jul 2025

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect boutique hotel in the centre of old town

The hotel was beautiful really central in the old town. The rooms and general areas were so well equipped clean smelt wonderful and the staff were very attentive. The breakfast was delicious and varied. We absolutely fell in love with this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Art in the courtyard.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night stay

Most amazing beautiful hotel. Well kept, clean & in the old part of town. The staff are super friendly, especially the night porter he was so lovely.
Stayed 3 nights in Jul 2025

10/10 Excellent

christopher, Fairfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location. Awesome breakfast and staff. Rooms nice, quiet and dark. Nice firm bed and pillows. Lots of restaurants around.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maiada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel in the heart of Alfama. Has a gorgeous view of the city and only a 15 minute walk to the center of Lisbon.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so friendly and helpful, making us feel at home. The location was great, just a short walk down to central Lisbon and a stones throw from the old town.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cesar

Liked: Amenities
Great place
Stayed 2 nights in Jun 2025

10/10 Excellent

Milena

Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Stayed 1 night in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was wonderful. We loved the hotel- very elegant and intimate. The staff was very helpful. The breakfast was included in our stay and was exceptional.
Stayed 7 nights in May 2025

10/10 Excellent

Andrew Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly, near the castle and cathedral which we liked, although as Lisbon is such a large city, location may not suit all. Easy access to centre though, 10-15 min walk and good tram and Uber service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The photos of the types of bedroom on both the hotel's website and Expedia's are misleading, and we were initially put in a room that the hotel claimed was a Superior River View Plus, but, despite a view of the river, felt small and did not have the larger balcony as shown in the photo. It was in the roof, and felt much more like a Mansarda room (the rooms in the "attic"). However, following my complaint about this, we were put in what we were told was another Superior River View Plus but this was on the floor below and felt more spacious and was the same as the photo. After this initial glitch, our only other criticism of this otherwise beautiful hotel was the fact that there were no tea/coffee-making facilities in the bedrooms. There is a coffee machine on the ground floor that guests can use free of charge, but if you're looking forward to a coffee in bed as you wake up, it's not very practical. The staff were very friendly and helpful. I would certainly stay here again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Very clean
Stayed 4 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Im the heart of the city. Great location,
Stayed 1 night in Jun 2025

10/10 Excellent

Paul Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Katherine

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel in the Alfama district. Dedicated staff added friendly faces to the stay. Lovely rooms and great views. Staff was accommodating to our travel plans. Highly recommend adding the breakfast to the hotel.
Stayed 2 nights in Jun 2025