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Pousada Alfama

4.0 star property

Photo gallery for Pousada Alfama

Bar (on property)
Comfort Double Room, Balcony
Terrace/patio
Lobby sitting area
Hallway

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View map
Rua de São Tomé nº 76, Lisbon, Lisboa, 1100
  • Castle of São Jorge
    ‪3 min walk‬
  • Rossio Square
    ‪8 min walk‬
  • Avenida da Liberdade
    ‪15 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Superior Double Room, River View

Superior Double Room, River View | View from room

Superior Double Room, River View

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Mansarda

Mansarda

Mansarda

9.0 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Terrace

Comfort Double Room, Terrace

Comfort Double Room, Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony

Comfort Double Room, Balcony

8.4 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Aurea Museum by Eurostars Hotel Company

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,006 reviews
The price is NZ$467
includes taxes & fees
28 Sept - 29 Sept
Aurea Museum by Eurostars Hotel Company

About the area

Lisbon

A stay at Pousada Alfama places you in the heart of Lisbon, within a 10-minute walk of Castle of São Jorge and Lisbon Cathedral. .This hotel is 0.6 mi (1 km) from Rossio Square and 0.6 mi (0.9 km) from Commerce Square.

What's nearby

  • Castle of São Jorge - 3 min walk - 0.3 km
  • Lisbon Cathedral - 5 min walk - 0.5 km
  • Rossio Square - 8 min walk - 0.7 km
  • Santa Justa Elevator - 10 min walk - 0.9 km
  • Avenida da Liberdade - 15 min walk - 1.3 km

Getting around

  • Lg. Portas Sol Stop - 1 min walk
  • Santa Apolonia Station - 10 min walk
  • Humberto Delgado Airport (LIS) - 22 min drive

Restaurants

  • ‪Petisqueira Conqvistador - ‬3 min walk
  • ‪Casa Madeira - ‬1 min walk
  • ‪Altar - ‬3 min walk
  • ‪Miss Can Petiscaria - ‬2 min walk
  • ‪O Prego - ‬2 min walk

About this property

Pousada Alfama

Hotel with a bar, a short walk to Castle of São Jorge
Pousada Alfama offers 42 accommodations with minibars and safes. 43-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 42 guestrooms featuring minibars and LCD televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:30 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk.
Continental breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:30 AM and noon.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to noon on weekends; EUR 16 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Magnifying mirror
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 16 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 11366

Property is also known as

Pousada Alfama Hotel
Pousada Alfama Lisbon
Pousada Alfama Hotel Lisbon

Reviews

Pousada Alfama Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 192 out of 216 reviews
Rating 8 - Good. 19 out of 216 reviews
Rating 6 - Okay. 2 out of 216 reviews
Rating 4 - Poor. 1 out of 216 reviews
Rating 2 - Terrible. 2 out of 216 reviews

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel in the Alfama district. Dedicated staff added friendly faces to the stay. Lovely rooms and great views. Staff was accommodating to our travel plans. Highly recommend adding the breakfast to the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
The property was very central to everything. The courtyard in the front with the Famous Panda wall Artwork was fabulous to enjoy breakfast or drinks. The ocean view from the patio was beautiful, if your room faced the front this was your view. We had the room in the back with a larger sitting area on the first floor. Quieter on the back side. There was complimentary coffee and water 24hrs a day. We would definitely return and stay at Pousada Alfama again.
Stayed 5 nights in Jun 2025

2/10 Terrible

Deborah

Travelled with family
Disliked: Amenities, property conditions & facilities
This is the first negative review I have ever written. The hotel is in a great location in Alfama but it is incredibly noisy. There was loud music playing throughout the night making it very difficult to sleep. The rooms are very tiny. The staff were unfriendly and, at times, downright rude. There is a nice breakfast included but they refused to let us eat it one morning because it was not quite 7:30. We had a booked tour and had to leave at 7:30 but the breakfast was out and available. They told us we were not allowed to have it. They were not nice about it. I would not recommend this hotel. There are many other options available.
Stayed 3 nights in May 2025

10/10 Excellent

Jackson

Stayed 6 nights in May 2025

10/10 Excellent

Elizabeth, Waban

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, good breakfast, comfortable room. The area is very congested, although it is very convenient to many Lisbon sights and food restaurants. It is very quiet inside the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Alfama

We went for a long weekend. The staff were excellent, very friendly and very helpful. The only thing I wasn’t pleased with was the bed. It was a little bit too hard for me, that’s my opinion because I don’t like hard beds,those who do ,would love it. The room was lovely very pleasant. we had a garden view. we were very central . we managed to walk all around Alfama.
Stayed 3 nights in May 2025

8/10 Good

LINDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a good location.
Stayed 5 nights in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel- clean and quiet with a very good breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the heart of Alfama quarter, walking distance to many sites and restaurants. Breakfasts were great. The free mini bar was a plus. Thank you to Rita and Denilson for your outstanding service. I would highly recommend this hotel to others.
Stayed 6 nights in May 2025

10/10 Excellent

Rachel

Stayed 2 nights in May 2025

10/10 Excellent

Marineyda, Sarasota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and accommodations, delicious breakfast, friendly staff!
Recycled Art piece flanks the entrance from a popular Portuguese artist
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

jean philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

kathy

Stayed 2 nights in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mairaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlene, Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and property. While the room was small, it worked well for our 1st night in Lisbon. The staff were excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Ulrich

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 2 nights in Mar 2025

10/10 Excellent

Aleida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Room is the size of a closet.

We have traveled a lot and during all my years in travel this was the second smallest room that I ever stayed in. It was a size of a closet. There was no place to even open your suitcase, no place to sit, you had to watch your head to get out of bed because of the angled ceiling. The shower is like in the RV. On top of it AC is regulated by the staff downstairs and if you want it on, you have to ask them to turn it on. If you want to have a temperature change, you have to ask them downstairs to do so. The view is of the wall and the back of the biuldings but they charge more for it. Anyway I would never stay there.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walking to sites such as the fortress and main cathedral. Lots of eating options. Hotel quite modern in refurbished building and very, very clean. Some noise on street side but great view of harbor. Staff generally quite helpful but occasionally surprisingly ignorant ( e.g., location and options for going to tile museum). We used taxis and Uber and generally walked. Having a personal car in this area is rank insanity. Overall, highly recommend this hotel.
Stayed 3 nights in Apr 2025

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is convenient for Alfama attractions.Room was spotless and the lovelly view from the window was of the sea front and the roof tops of the houses below. Staff were fantastic and so helpful. Breakfast was ok but nothing special.If returning I would probably go and use one of the many restaurants situated nearby. Overall a good experience but be prepared for the ongoing noise from the rumbling of the tramway rails both from the trams themselves and the many other vehicles crossing them.From very early until very late.
Stayed 4 nights in Mar 2025