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Cais Urban Lodge

4.0 star property

Photo gallery for Cais Urban Lodge

Studio
Property video
Apartment | Living area
Pillow-top beds, free minibar items, in-room safe, free WiFi
Duplex Apartment

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View map
Rua do Ferragial 31A, Lisbon, 1200-182
  • Place, Commerce Square
    ‪5 min walk‬
  • Place, Mercado da Ribeira
    ‪5 min walk‬
  • Place, Rossio Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Suite

Suite

10.0 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Futon

View all photos for Studio

Studio

Studio

9.6 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

View all photos for Duplex Apartment

Duplex Apartment

Duplex Apartment

  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Futon

View all photos for Duplex Studio

Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Duplex Suite

Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Suite

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Apartment with Balcony

  • 76 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Single Futons and 2 Large Single Beds

View all photos for Studio with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Studio with Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

View all photos for Suite with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Suite with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Futon

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About the area

Lisbon

A stay at Cais Urban Lodge places you in the heart of Lisbon, within a 15-minute walk of Rossio Square and Santa Justa Elevator. .This hotel is 1.1 mi (1.8 km) from Avenida da Liberdade and 3.5 mi (5.7 km) from Campo Grande.

What's nearby

  • Commerce Square - 5 min walk - 0.5 km
  • Mercado da Ribeira - 5 min walk - 0.5 km
  • Rua Augusta Arch - 7 min walk - 0.6 km
  • Rossio Square - 8 min walk - 0.7 km
  • Santa Justa Elevator - 8 min walk - 0.7 km

Getting around

  • Rua de São Paulo Stop - 2 min walk
  • Cais do Sodré Station - 5 min walk
  • Humberto Delgado Airport (LIS) - 34 min drive

Restaurants

  • ‪Pensão Amor - ‬3 min walk
  • ‪Sol e Pesca - ‬3 min walk
  • ‪British Bar - ‬2 min walk
  • ‪Jamaica - ‬3 min walk
  • ‪Mano a Mano - ‬1 min walk

About this property

Cais Urban Lodge

Hotel connected to a rail/subway station in Lisbon
Cais Urban Lodge offers 30 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Make yourself at home in one of the 30 air-conditioned rooms featuring minibars (stocked with some free items) and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Full breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • ATM
  • Guidebooks

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Secured self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon

Cais Urban Lodge Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 216 out of 294 reviews
Rating 8 - Good. 55 out of 294 reviews
Rating 6 - Okay. 12 out of 294 reviews
Rating 4 - Poor. 8 out of 294 reviews
Rating 2 - Terrible. 3 out of 294 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Waldemar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was beautiful and spotless. Looks like the whole building was remodeled recently. High ceilings, very solid furniture, soundproof windows. Highly recommended.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Room was great, convenient location, breakfast was wonderful and very accommodating of me being gluten free.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely! Spacious, clean, beautifully decorated, and well-stocked. We were treated so warmly by Fabio, who checked us in. The location is very convenient - only steps away from Pink Street! Would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Excellent location in Lisbon.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sena

Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, very helpful! Place was very clean and spacious. Had everything we needed! Would recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Elisa

Stayed 2 nights in Oct 2025

10/10 Excellent

cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are 70 and got the room with steep stairs up to tv and seating area. Not good for older people. We also arrive early from ship and they let us store luggage at sister property till room ready. They got the room ready early for us. No reception area in lodge. The young lady l think Belinda was her name was very informative and helpful. I would stay again but different room on level 2 street level. No breakfast but places close by for 8.90 euro for a full English breakfast. We so enjoy the friendly people of Lisbon
Stayed 1 night in Oct 2025

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, very spacious room, interior design was great - loved the headboard design! The only downside was the beautiful floorboards were really noisy, so creeping to the loo in the middle of the night woke my partner up. No cleaning done during our 5 day stay - so towels didn’t get changed which was disappointing. Other than that it was great, we shall return
Stayed 4 nights in Oct 2025

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is beautiful and clean. The property is quiet for the area it's in. The staff is extremely pleasant and helpful. Only thing to note is this isn't a hotel per se. The staff is on site to check you in between 1500-1800. So if you're not checking in between these hours you should consider if it's the property for you. When you check in, go to the R. Ferragial entrance.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and centrally located. Excellent customer service despite not having a 24/7 reception.
Stayed 3 nights in Oct 2025

8/10 Good

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very nice and even allowed us early check in! They were lovely to deal with, 10/10 no issues! Beautiful place as well
Stayed 1 night in Oct 2025

10/10 Excellent

Shelley, Bedford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful stay and the although the streets were busy with a lot of noise the windows closed kept the room quiet a peaceful. Loved the whole urban look
Stayed 2 nights in Oct 2025

10/10 Excellent

David, Sechelt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Timo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good by all means.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Richard, Bedford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel was staffers, check in and out was dead easy and the instructions clear
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the breakfast that was delivered each morning. The apartment was spacious and centrally located. We were running out of bathroom tissue on the last day, otherwise a very good stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Santiago

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was stylish and clean. The area was great
Stayed 1 night in Oct 2025

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a zero hotel which we quite appreciated. It contained everything needed for our 3 night stay. The location was absolutely amazing. Bed was quite comfortable. The staff was extremely responsive to any questions and requests. We would definitely stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Even if our stay was short, I loved Casa
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our 2 nights in Lisbon, right near train station. Very comfortable, spacious and had everything we needed! Host was friendly and informative.
Stayed 2 nights in Sep 2025