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Crowne Plaza Cleveland Airport by IHG

3.5 star property

Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Breakfast, lunch, dinner served; Italian cuisine
Bar (on property)
Terrace/patio
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Parking available
  • Room service
  • Gym

Explore the area

View map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Southwest General Health Center
    ‪11 min walk‬
  • Baldwin Wallace College
    ‪3 min drive‬
  • I-X Center
    ‪7 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.0 out of 10
Very good
(38 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Balcony

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Middleburg Heights

When you stay at Crowne Plaza Cleveland Airport by IHG in Middleburg Heights, you'll be in the business district, within a 5-minute drive of Southwest General Health Center and Baldwin Wallace College. .This hotel is 11.3 mi (18.3 km) from Cuyahoga Valley National Park and 14.4 mi (23.2 km) from Huntington Bank Field.

What's nearby

  • Southwest General Health Center - 11 min walk - 1.0 km
  • Baldwin Wallace College - 3 min drive - 2.2 km
  • I-X Center - 7 min drive - 5.0 km
  • NASA Glenn Research Center - 10 min drive - 11.3 km
  • Cleveland Metroparks Zoo - 14 min drive - 19.4 km

Getting around

  • Brookpark Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪7 Brew Coffee - ‬4 min walk
  • ‪Fat Head's Brewery - ‬16 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Crowne Plaza Cleveland Airport by IHG

Suburban hotel with airport shuttle service and area shuttle service
Crowne Plaza Cleveland Airport by IHG offers 238 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Stay in one of 238 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. Guests can get around on the complimentary shuttle, which operates within 5 mi.
Satisfy your appetite for lunch or dinner at Tavolo 72, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Middleburg Heights? This hotel has 11 square feet (1 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Tavolo 72 - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 354 out of 1005 reviews
Rating 8 - Good. 255 out of 1005 reviews
Rating 6 - Okay. 143 out of 1005 reviews
Rating 4 - Poor. 122 out of 1005 reviews
Rating 2 - Terrible. 131 out of 1005 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was shut down my entire stay! Staff was rude about it kept giving the run around. Sad kid who didn’t get to swim after softball tournaments!
Stayed 1 night in May 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Only one elevator worked. Pool was closed the whole time. Air conditioning in room was very loud when running
Stayed 1 night in Jun 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was decent.
Stayed 1 night in Feb 2025

4/10 Poor

Ray

Disliked: Cleanliness, property conditions & facilities
Furniture in the room had stains and the desk chair has no padding. How is this ok? Save your money.
Stayed 2 nights in May 2025

8/10 Good

Tonette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. The location was great. Plenty of restaurants and gas stations around the area.
Stayed 2 nights in May 2025

8/10 Good

Daniel

Stayed 1 night in May 2025

10/10 Excellent

margie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Shawn at the front desk was exceptional. He was very attentive and helpful.
Stayed 1 night in May 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the advertising on the website show different look of the property and is not
Stayed 1 night in May 2025

10/10 Excellent

Jose, Aventura

Liked: Cleanliness, staff & service
Average aging place, need some love but covered my bases.
Stayed 1 night in May 2025

4/10 Poor

Rajkumar

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room and bed had fungus smell , the breakfast quality was not good
Stayed 1 night in May 2025

2/10 Terrible

Takeshi

Stayed 1 night in May 2025

8/10 Good

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

6/10 Okay

Mohammad Nasser

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
.
Stayed 2 nights in May 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible old run down hotel with two elevators down.
Stayed 3 nights in May 2025

6/10 Okay

ADRIENNE

Travelled with partner
Liked: Staff & service
The inconvenience was it was only one elevator working the whole weekend.
Stayed 2 nights in May 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super nice staff
Stayed 1 night in May 2025

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tuuguu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good smell. Good price too
Stayed 1 night in May 2025

10/10 Excellent

lindsey

Stayed 1 night in May 2025

8/10 Good

Samuel, Cleveland

Liked: Cleanliness, amenities, property conditions & facilities
During check in the front desk person was at the end of her shift and refused to check us in. Waited 29 minutes for the next person.
Stayed 2 nights in May 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service
The room was very nice but there was no water for the coffee machine, the ice maker on this floor did not work and there was no soap in the body wash dispenser.
Stayed 1 night in May 2025

10/10 Excellent

Christina

Stayed 3 nights in May 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Devin

Stayed 1 night in May 2025