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Crowne Plaza Liverpool City Centre by IHG

4.0 star property

Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Fitness facility
Standard Room, 2 Double Beds (Waterfront View)
Exterior
Exterior
Suite, 1 Bedroom (Liver Building View)

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Liverpool Pier Head Ferry Terminal
    ‪3 min walk‬
  • Liverpool ONE
    ‪9 min walk‬
  • The Beatles Story Museum
    ‪12 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club lounge access, River View

Room amenity

Premium Room, 1 King Bed, Club lounge access, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

Standard Room, 1 Queen Bed (Waterfront View)

Standard Room, 1 Queen Bed (Waterfront View)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Room amenity

Standard Room, 2 Double Beds (Waterfront View)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Liver Building View)

Room amenity

Suite, 1 Bedroom (Liver Building View)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Liverpool

Crowne Plaza Liverpool City Centre by IHG is centrally located in Liverpool, a 4-minute walk from Liverpool Pier Head Ferry Terminal and 10 minutes by foot from Liverpool ONE. .This hotel is 0.6 mi (1 km) from Cavern Club and 0.8 mi (1.4 km) from The Beatles Story Museum.

What's nearby

  • Liverpool Pier Head Ferry Terminal - 3 min walk - 0.3 km
  • Cavern Club - 7 min walk - 0.7 km
  • Liverpool ONE - 9 min walk - 0.8 km
  • The Beatles Story Museum - 12 min walk - 1.1 km
  • M&S Bank Arena - 14 min walk - 1.2 km

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪Matou Pan Asian Restaurant - ‬5 min walk
  • ‪Hooters - ‬5 min walk
  • ‪Ma Boyles Oyster Bar - ‬3 min walk
  • ‪Panoramic Restaurant - ‬7 min walk
  • ‪Pret a Manger - ‬5 min walk

About this property

Crowne Plaza Liverpool City Centre by IHG

Hotel with 2 restaurants, a quick walk to Liverpool Pier Head Ferry Terminal
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Make yourself at home in one of the 159 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at Plaza Brasserie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Liverpool? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Plaza Brasserie - This brasserie serves breakfast, lunch, and dinner. A children's menu is available.
The Lounge - This café specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Fee for in-room wired internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 19.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 57 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Very bright and airy hotel Staff lovely Lunch was very nice Bedroom was too warm and no opening window Little niggle long wall mirror was inaccessible,so therefore useless Should’ve on the wardrobe inner door
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Heating not working. Pillows very poor. Loud bangs from the air conditioning
Stayed 2 nights in Mar 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Andy

Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne Plaza Liverpool

A lovely hotel, we’ve stayed here before close to all the attractions
Stayed 1 night in Mar 2025

8/10 Good

Sally

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Room comfort

Wouldn't stay again

Stayed here for a two night stay whilst visiting Liverpool. It is well situated and has on site parking which was important to us. I always saw Crowne Plaza as a mid to upmarket positioned hotel brand. Consequently I felt disappointed with quality of the room. It was far too hot, the shower water pressure was poor and we didn't sleep well. Breakfast was good
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Great location. Great value
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Nisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a lovely stay.

Lovely hotel, on the waterfront, and walking distance to amenities. Service and friendliness of staff was great. Got a free upgrade to a waterfront room and a voucher for a free drink and snack as we were celebrating a special occasion. Also, parking is free for blue badge holders. Air conditoning in our room was not working though and they were not able to sort it, though were quick and responsive. Shower and drainage could do with replacing. Shower was very slow. Not a power shower. Overall it was a nice hotel and we fedback the negatives directly to the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful, nothing was too much trouble. . Very clean hotel with good parking. Good location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Liverpool

Wonderful hotel with great bar/restaurant, ideally situated to walk into Liverpool. Paid onsite parking which is easily accessible Having stayed in quite a few hotels in Liverpool this by far the best
Stayed 2 nights in Feb 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location. Great spot for a hotel near the Albert Docks.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was pleasant, although parking was expensive which was disappointing as absurd car park prices seem to be common in the area. Staff were friendly and lots of great food options in the immediate vicinity.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice get away

Bed was slightly too firm for me personally and the pillows not good. Overall the staff and hotel were very good. Excellent Location
Stayed 3 nights in Feb 2025

6/10 Okay

Graham

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sophia

Travelled with family

Great one night family stay

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service
Stayed 4 nights in Feb 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

L L

Stayed 1 night in Feb 2025

8/10 Good

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Gabrielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Arena. Staff very pleasant and attentive especially at breakfast. Would stay again
Stayed 1 night in Nov 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This is rhe second time we have stayed here and enjoyed it aa much as our first, no complaints everything was great
Stayed 2 nights in Feb 2025