A stay at Duke Street Townhouse by EPIC places you in the heart of Liverpool, within a 15-minute walk of Liverpool ONE and Royal Albert Dock. .This aparthotel is 0.7 mi (1.2 km) from The Beatles Story Museum and 3 mi (4.9 km) from Anfield Stadium.
Duke Street Townhouse by EPIC offers 20 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.
Make yourself at home in one of the 20 guestrooms, featuring kitchens with refrigerators and ovens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and electric kettles, and housekeeping is provided on request.
This smoke-free aparthotel offers discounted parking nearby and offsite parking.
Featured amenities include express check-out and an elevator.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking for GBP 25 per day; reservations required; discounts available
Kitchen
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Oven
Paper towels
Refrigerator
Toaster
Dining
Dining table
Bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Entertainment
Flat-screen TV
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 steps to reach entrance
Hardwood flooring in public areas
Lift (100 centimetre wide door)
Well-lit path to entrance
Smoke-free property
Services and conveniences
Blackout drapes
Housekeeping (on request) (for a fee)
Iron/ironing board
Location highlights
In the city centre
Near a hospital
Near a train station
Near an outlet shopping centre
Near the airport
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
20 units
4 floors
Georgian architecture
Housekeeping (on request)
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are available for GBP 20.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of GBP 300 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: GBP 25 per day (1260 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping fee: GBP 20 per day
Crib (infant bed) fee: GBP 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Duke St Townhouse
Epic Duke Street Liverpool
EPIC Duke Street Townhouse Liverpool
EPIC Duke Street Townhouse Aparthotel
EPIC Duke Street Townhouse Aparthotel Liverpool
Duke Street Townhouse by EPIC Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 30 out of 88 reviews
10 - Excellent
30
Rating 8 - Good. 33 out of 88 reviews
8 - Good
33
Rating 6 - Okay. 12 out of 88 reviews
6 - Okay
12
Rating 4 - Poor. 5 out of 88 reviews
4 - Poor
5
Rating 2 - Terrible. 8 out of 88 reviews
2 - Terrible
8
8.2/10
Cleanliness
7.6/10
Amenities
8.0/10
Property conditions & facilities
Reviews
8/10 Good
Glen
1 Feb 2026
Glen
Stayed 2 nights in Jan 2026
8/10 Good
Ben
Travelled with group
12 Jan 2026
Liked: Room comfort
Excellent location, shops, bars, restaurants all on your doorstep. Lots of parking nearby. Very easy process to check in and out. The apartment is in need of a little TLC but on the whole a good stay
Ben
Stayed 1 night in Dec 2025
6/10 Okay
Nora
3 Jan 2026
Nora
Stayed 3 nights in Dec 2025
8/10 Good
Paul
2 Jan 2026
Liked: Cleanliness, amenities
Room was clean and big enough nice stay
Paul
Stayed 2 nights in Dec 2025
8/10 Good
Keith
Travelled with group
29 Dec 2025
Liked: Cleanliness
Room was excellent condition, really spacious but heating wasn’t working. They offered to have it looked at but as we were only staying one night and were out for most of the evening we declined the offer.
Great location, walking distance to Liverpool one, restaurants, coffee shops, bakery and the dock. The area is busy and can get loud at night. The carpets were stained, the way the property is shown on the website is different than when you get in there. The rooms are separated from the kitchen area by doors that hinge closed. So we used the kitchen chairs to keep the doors propped open so it felt like an actual open apartment. When contacting the property management staff member the first couple of times, the initial response was quick however after that they didn't respond at all. I sent pictures of the stained carpets and the stained couch etc. With no response. Maybe their other units were cleaner. There are also no hooks to hang your towels in either bathroom and no outlets in the bathrooms to plug in any essentials. So hair drying was a challenge. Some upkeep there is definitely required.
Rosaria
Stayed 3 nights in Dec 2025
6/10 Okay
Paula
Business traveller, Travelled with group
3 Dec 2025
Liked: Cleanliness
It was clean and a lovely set up but the heating didn’t work so it was very cold
Paula
Stayed 1 night in Dec 2025
6/10 Okay
Lauren
Travelled with family
30 Nov 2025
Liked: Cleanliness
Disliked: Amenities
Room is great condition - spacious and big for everything we needed. Good location for shopping and easily accessible with lockboxes etc.
In the room you can hear every single noise from outside in the corridor so not ideal if you want a good nights sleep as other guests are very rowdy - they assume because there is no staff on site they can be as loud as they want. Very noisy and difficult to fall asleep.
Lauren
Stayed 3 nights in Nov 2025
6/10 Okay
Jon
31 Oct 2025
Room needs a lick of paint. Bit noisy with kids running around above. Pillows old and lumpy. Bed mattress needs replacing and sofa bed also lumpy and too well used. Sorry
If you want a crash pad for the night then okay otherwise this place is overpriced. Rooms feel dingy. Stains on the sofa. Facilities tired and faulty - our tv was broken. Customer service is lousy. No one available on site and the phone contact number is not staffed over the weekend. It just rings out. Don’t know what you would do if you encountered issues with the door codes to access the property? I raised the tv fault via their online contact but we didn’t receive any response until after we’d departed. They won’t acknowledge this was a problem for us. Correspondence has since been ponderous and frustrating. A very disappointing stay and very poor customer experience. This place is far from ‘ EPIC ‘
Bryn
Stayed 1 night in Oct 2025
8/10 Good
Robert
17 Oct 2025
Liked: Cleanliness
Great location, unclear location details for arrival.
Robert
Stayed 1 night in Oct 2025
6/10 Okay
Chris
27 Sept 2025
Liked: Cleanliness, room comfort
Chris
Stayed 1 night in Sep 2025
8/10 Good
Verified traveller
4 Sept 2025
Liked: Cleanliness, room comfort
Verified traveller
Stayed 1 night in Aug 2025
2/10 Terrible
Dean
16 Aug 2025
Disliked: Room comfort
Not great.
I pre-checked via the website they sent and paid an extra fee to check in an hour early. But the door code never worked until 3 p.m., which meant I sat outside for an hour. No one answered the number listed.
Be warned: This is an unstaffed “apartment”, not even close to a hotel, which may be deceiving.
The apartment itself is average at best. A lot of odd features.
Dean
Stayed 1 night in Aug 2025
6/10 Okay
Verified traveller
Travelled with family
13 Aug 2025
Liked: Cleanliness
Verified traveller
Stayed 1 night in Aug 2025
10/10 Excellent
Macaulay
11 Aug 2025
Liked: Cleanliness, room comfort
Macaulay
Stayed 1 night in Aug 2025
6/10 Okay
Morgan
Travelled with group
11 Aug 2025
Liked: Cleanliness, room comfort
The actual hotel is lovely, exactly like the pictures, smooth check in ect, the only problem is that if your on a higher floor the person underneath must seem to think that walking is an inconvenience and worth a noise complaint. Sadly in my case I had very awlward guest staying underneath which painted us out to be bad stayers, we stayed mindful of them but every minor noise made by walking on the floor seemed to be a problem, which we couldn’t control as the sound of floorboards is the sound of floorboards, especially when this is an apartment which means it’s sleeps a group not just one or two people. As I know it will end up working out it favour of the person making a complaint as always. But unfortunately if your planning on walking round at ant point in your night it’s clearly a problem
Morgan
Stayed 1 night in Aug 2025
4/10 Poor
Thomas
Travelled with group
5 Jun 2025
Disliked: Cleanliness, room comfort
Location is great. Cleanliness left a lot to be desired. Cutlery and plates etc weren’t particularly clean. No hand soap. Needed to ask for new door codes three times over our three night stay. Not the best.
Stayed a few times in different epic hotels this time it was duke street townhouse the room was big lots of space , beds were comfy only one complaint it was far too hot even with the windows open not sure if air con was working ,myself and my husband had headaches in the morning from the heat apart from that it was a fab place too stay
Lovely apartment very clean all you could need for a home from home stay the only thing I would suggest is to have more mirrors as there was 2 bedrooms and only 1 mirror in the small bedroom and 1 in the bathroom which was very hard for 5 women to get ready when 1 was in the bathroom we had 1 mirror to use.