Aparthotel

Citadines City Centre Liverpool

4.0 star property

Photo gallery for Citadines City Centre Liverpool

Relax in this stylish room with a kitchenette, seating area, and large window.
Relax in a serene space with a large bed, comfortable sofa, and a stylish chair.
1 bedroom, in-room safe, desk, laptop workspace
Stylish hallway leads to a sleek elevator with clear directional signs.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and a view of the street through a glass wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
72 Church Street, Liverpool, England, L1 3AY
  • Liverpool ONE
    ‪1 min walk‬
  • Royal Albert Dock
    ‪10 min walk‬
  • Liverpool Pier Head Ferry Terminal
    ‪13 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪17 min drive‬

Room options

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Studio

  • Sleeps 2
  • 1 King Bed

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the area

Liverpool

With a stay at Citadines City Centre Liverpool, you'll be centrally located in Liverpool, steps from Liverpool ONE and 10 minutes by foot from Royal Albert Dock. .This aparthotel is 0.7 mi (1.1 km) from Liverpool Pier Head Ferry Terminal and 0.7 mi (1.2 km) from The Beatles Story Museum.

What's nearby

  • Liverpool ONE - 1 min walk - 0.2 km
  • Cavern Club - 6 min walk - 0.6 km
  • Royal Albert Dock - 10 min walk - 0.9 km
  • The Beatles Story Museum - 12 min walk - 1.0 km
  • Liverpool Pier Head Ferry Terminal - 13 min walk - 1.2 km

Getting around

  • Liverpool Central Station - 3 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Kokoro - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪The Head of Steam Liverpool - ‬2 min walk

About this property

Citadines City Centre Liverpool

Aparthotel with a fitness center, steps from Liverpool ONE
Citadines City Centre Liverpool offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Continental breakfasts are available daily from 4:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Family friendly

  • Highchair

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 4:00 AM to 1:00 PM for a fee: GBP 9 per person

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe at front desk

Location highlights

  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 100 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for up to GBP 50 for all bookings on the day of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 9 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quest Liverpool City Centre Aparthotel
Quest Liverpool City
Quest Liverpool City Liverpool
Quest Liverpool City Centre Liverpool
Quest Liverpool City Centre Aparthotel
Quest Liverpool City Centre Aparthotel Liverpool

Citadines City Centre Liverpool Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1035 reviews
Rating 8 - Good. 217 out of 1035 reviews
Rating 6 - Okay. 46 out of 1035 reviews
Rating 4 - Poor. 14 out of 1035 reviews
Rating 2 - Terrible. 16 out of 1035 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MRS CAROL

Travelled with family
Liked: Cleanliness, room comfort

Amazing stay

AMAZING, highly recommend this place. Large spacious rooms very well equipped. Bed was huge and very comfortable. Staff were friendly welcoming and helpful. Location was great.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Adam, Aurora

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall Quest was fine, but the bed was very uncomfortable. You could feel the springs in them, I could never find a comfortable sleeping position and did not sleep well at all whilst staying there. Also fitted with a comforter that was pocketed at the bottom corners of the bed so you couldn't pull the comforter up far enough. Also had no top sheet, which I found odd. Just seems like like the beds were an afterthought. Because of this, I would not book here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice at Quest Apartments would recommend them to anyone
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant stay the Quest Apartments staff very helpful Apartment nice and clean
Stayed 4 nights in Apr 2025

8/10 Good

Ameera

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Third time staying at the hotel and felt it has slightly gone down hill. Great staff, friendly and couldn't do more for you. But rooms need updating a little, especially bathrooms. Pressure very low, tiles coming off and deep clean of shower head needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great central apartments Spotless Would highly recommend
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Erik

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding stay - great property, great location, spectacular hospitality from staff.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness

Okay hotel- but not as “posh” as the photos show

Good hotel however, the mattress was very cheap. Every time you turned over on the mattress the spring went ping. The photos are deceiving, it’s not as “posh” as the photos show. The fire alarm also woke us up at 7:30am.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Elizabeth provided excellent service and had an amazingly positive attitude.
Stayed 7 nights in Apr 2025

10/10 Excellent

Garrett

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bolívar

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Stephen

Liked: Room comfort

Good location

Great location, lovely staff, cleaning could be slightly better, but overall ok
Stayed 6 nights in Mar 2025

10/10 Excellent

Darrin

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We honestly could not fault our stay. The room was immaculate and modern in the petfect location. The reception staff were very friendly and helpful. We will be back soon for sure
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Spacious

Really nice apartment, location good
Please clean. Behind TV,  there is a lot of dust. Which. Has been missed
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Very good stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Teresa

Liked: Cleanliness, room comfort

Our regular placevto stay in Liverpool

Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, room comfort

Fantastic apartments

This is my second stay at the Quest . Cant fault the place . It is modern comfortable and clean . The room has everything you could need . Iron / ironing board hairdryer dishwasher we even had a washing machine and tumble dryer. Its location is perfect, right by all the shops bars and restaurants. The staff are friendly and helpful . I would highly recommend the Quest .
Stayed 1 night in Mar 2025

10/10 Excellent

ANDREW

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Clark

Travelled with group
Liked: Cleanliness, property conditions & facilities
A clean and well decorated property in central Liverpool. It is in a party area, so expect that. Great location for partying with friends due to number of bars and clubs nearby. Great access to public transport eg train and metro.
Stayed 1 night in Mar 2025