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The Eccleston Hotel, BW Signature Collection

4.0 star property

Photo gallery for The Eccleston Hotel, BW Signature Collection

Exterior
2 bars/lounges
Family Room, 1 King Bed, Non Smoking (Shower Only;with Sofabed)
Dining
Daily cooked-to-order breakfast (GBP 8.95 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View map
156 PRESCOT ROAD, St Helens, England, WA10 3TU
  • Place, Citadel Arts Centre
    ‪15 min walk‬
  • Place, St. Helens' World of Glass
    ‪18 min walk‬
  • Place, Theatre Royal
    ‪3 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking

Superior Suite, 1 King Bed, Non Smoking | Living area

Superior Suite, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

Family Room, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

Family Room, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

St Helens

With a stay at The Eccleston Hotel, BW Signature Collection in St Helens, you'll be within a 15-minute drive of Knowsley Safari Park and Theatre Royal. .This bed & breakfast is 10.8 mi (17.4 km) from Anfield Stadium and 11.4 mi (18.4 km) from Royal Albert Dock.
View more B&B in LiverpoolOpens in a new window

What's nearby

  • Citadel Arts Centre - 15 min walk - 1.3 km
  • St. Helens' World of Glass - 18 min walk - 1.5 km
  • Theatre Royal - 3 min drive - 1.7 km
  • North West Museum of Road Transport - 3 min drive - 1.7 km
  • Darkstar Ultimate Laser Arena - 4 min drive - 2.0 km

Getting around

  • Thatto Heath Station - 20 min walk
  • John Lennon Airport (LPL) - 29 min drive

Restaurants

  • ‪Cricketers Arms - ‬12 min walk
  • ‪The Crispy Cod - ‬12 min walk
  • ‪Greggs - ‬12 min walk
  • ‪The Nelson - ‬15 min walk
  • ‪McDonald's - ‬16 min walk

About this property

The Eccleston Hotel, BW Signature Collection

Bed & breakfast in St Helens with bars and a restaurant
The Eccleston Hotel, BW Signature Collection offers 9 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This St Helens bed & breakfast provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 9 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
At The Eccleston Hotel, BW Signature Collection, enjoy a satisfying meal at the restaurant. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
The Eccleston Hotel, BW Signature Collection has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: GBP 8.95 for adults and GBP 6.95 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 8.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Eccleston Arms Hotel
The Eccleston Hotel, BW Signature Collection St Helens
The Eccleston Hotel, BW Signature Collection Bed & breakfast

The Eccleston Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 120 reviews
Rating 8 - Good. 38 out of 120 reviews
Rating 6 - Okay. 12 out of 120 reviews
Rating 4 - Poor. 4 out of 120 reviews
Rating 2 - Terrible. 3 out of 120 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Lewis

Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel. Room clean and tidy with everything you need for your stay. Staff very friendly and helpful. Plenty of parking available.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a place to stay. We stayed in the suite for a week and it was very comfortable complete with a Smart TV. All the staff were very friendly and would do all they could to make your stay comfortable. The food in the restaurant was really good and had a great atmosphere.Special shout out to Ann and Claire for all their help.
Stayed 7 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

T

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Anna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasnt clean, ended up checking out the same day due to the conditions. Shower wasn't running properly, there was rust on windows and radiators. Marks on carpets. Did eat downstairs at the pub. Ella foster was the one great thing about the experience, super friendly and helpful.
Stayed 1 night in Aug 2025

6/10 Okay

Iain

Stayed 1 night in Aug 2025

8/10 Good

Simon

The location was perfect for us, the room was fine also, the shower was lovely, but the tv didn’t work which we didn’t need but we reported when we checked out.
Stayed 1 night in Aug 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, room comfort

Nice room, poor quality shower & no hot water.

One night stay, lovely room ruined by Poundland shower fittings. No surprise there was no hot water for a shower in the morning, another guest had the same issue. Staff had checked the boiler which was working but offered little by way of apology.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic room and staff

Great room absolutely perfect with a great breakfast and awesome staff, will definitely book again
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Visit the Inlaw.

Great hotel. Food was very nice. The only let down was no toilet paper, carpet needed a good hoover by the door. But other than that the room was spacious and modern and beds were comfy. Had the best sleep on any pull out bed. As daughter always gets the king with her mother. Food was great. Breakfast was good and the staff were great even though they had to many parties at the same time amd the ice machine broke with no cocktails but the heat was ridiculous so you cant blame them. Would definitely stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Karl

Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotels rooms well furnished with style
Stayed 1 night in Jul 2025

10/10 Excellent

R

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort

Nice on the outside

If you are a business traveler & need a tax receipt, give it a wide berth. 4 times of trying, still not got one.
Stayed 4 nights in Jun 2025

8/10 Good

Justine

Liked: Staff & service

Good overnight stop off

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Nice stay

We stayed here for 3 nights. Our first room was very warm and we could leave the window open due to being on the road side. We were moved into a different room for the following nights. The curtains/blinds in neither room fitted well and could do with replacing or a good clean. Staff were really accommodating. We only had breakfast which was excellent. The outdoor area could do with a clean up. Car park was good plenty of spaces
Stayed 2 nights in May 2025

8/10 Good

Mike

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very helpful and friendly people after a first night disaster over dinner- they did a very great deal to help
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hospitality.

What a fantastic find. The Staff were unbelievabley friendly and so so helpful. Clare ,Emma and the young bar tender (didn’t get his name) went above and beyond,couldn’t fault the hospitality,it was fantastic. Probably one of the best stays with staff so friendly I’ve ever had. Ten out of ten.
Stayed 2 nights in Apr 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Food was nice. Staff were friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
The sink had a broken plug which resulted in all of the waste water staying in the sink unless you remove the plug. Unfortunately when the plug was removed it was covered in limescale and not a very pleasant sight.
Stayed 1 night in Feb 2025

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcome stay

Warm welcome, comfy room and good food and hospitality
Stayed 1 night in Jan 2025

10/10 Excellent

Matty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic food, good drinks selection and a beautiful room
Stayed 1 night in Jan 2025