The Municipal Hotel Liverpool - MGallery

5.0 star property

Photo gallery for The Municipal Hotel Liverpool - MGallery

Bar (on property)
Steam room
Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe
Lobby
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly

Explore the area

View map
Municipal Building Dale Street, Liverpool, England, L2 2ZR
  • Liverpool ONE
    ‪6 min walk‬
  • Liverpool Pier Head Ferry Terminal
    ‪12 min walk‬
  • Royal Albert Dock
    ‪13 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(48 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed with Sofa bed

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 Double Bed (Accesible)

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed

8.4 out of 10
Very good
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Liverpool

A stay at The Municipal Hotel Liverpool - MGallery places you in the heart of Liverpool, within a 15-minute walk of Royal Albert Dock and Liverpool ONE. .This luxury hotel is 0.6 mi (0.9 km) from Liverpool Pier Head Ferry Terminal and 2.4 mi (3.9 km) from Anfield Stadium.

What's nearby

  • Cavern Club - 4 min walk - 0.4 km
  • Liverpool ONE - 6 min walk - 0.6 km
  • Liverpool Pier Head Ferry Terminal - 12 min walk - 1.0 km
  • Royal Albert Dock - 13 min walk - 1.2 km
  • The Beatles Story Museum - 16 min walk - 1.4 km

Getting around

  • Moorfields Station - 3 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪The Dead Crafty Beer Company - ‬1 min walk
  • The Ship & Mitre
  • ‪Kaspa's - ‬2 min walk
  • The Poste House
  • The Vernon Arms

About this property

The Municipal Hotel Liverpool - MGallery

Luxury hotel with 2 restaurants and a full-service spa
The Municipal Hotel Liverpool - MGallery offers 179 accommodations with safes and complimentary bottled water. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 179 guestrooms featuring Smart televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. Planning an event in Liverpool? This hotel has 215 square feet (20 square meters) of space consisting of a conference center and 7 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Municipal Hotel Liverpool - MGallery has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 to 25 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 7 meeting rooms
  • Conference centre (215 square foot of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 25.00 to 25.00 per person
  • Nearby parking fee: GBP 16 per day (328 ft away)
  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.00 per night
  • Pool fee: GBP 50 per day
  • Spa fee: GBP 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Municipal Hotel Liverpool - Mgallery Hotel
The Municipal Hotel Liverpool - Mgallery LIVERPOOL
The Municipal Hotel Liverpool - Mgallery Hotel LIVERPOOL

The Municipal Hotel Liverpool - MGallery Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 559 out of 781 reviews
Rating 8 - Good. 126 out of 781 reviews
Rating 6 - Okay. 58 out of 781 reviews
Rating 4 - Poor. 22 out of 781 reviews
Rating 2 - Terrible. 16 out of 781 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Stayed 1 night in Jun 2025

4/10 Poor

Dean

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a building

Arrived late round 8.00 at night, told that we would get a free upgrade, well the room was very nice but very small. Goodness knows what an original room was like, as much smaller room would be hard to imagine. Lovely bathroom though.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good standard hotel in an excellent location
Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and welcoming staff. Rooms were large and had every amenity you could need. Food was excellent. Lobby and restaurant area stunning.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and beautiful lobby and bar. Great staff
Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Stayed 4 nights in Jun 2025

10/10 Excellent

Lynn Merricks

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing could not fault anything, spot on 100% plus, stayed there before and we will be back
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very modern attractive hotel, beautifully renovated. Rooms are comfortable and quiet. Breakfast was enjoyable.
Stayed 1 night in Jun 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positive outcome

my wife and i enjoyed a warm reception on arrival. We were treated with courtesy by all of the staff who looked after us. We loved the character of this hotel too. Next time we are in Liverpool we will book again. Thanks again to all.
Stayed 1 night in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel. Superb staff. Nothing too difficult at all. Great food and drink choices. Easy to get around the city. Room was exceptional too. Faultless!
Stayed 2 nights in Jun 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the first time my husband and I have visited this beautiful hotel. Our initial interaction was with Adam, the golden-keyed concierge, and he truly made our experience special. He set a high standard for service and showed us how the staff consistently goes above and beyond to ensure guests are comfortable. As a person with a disability, I often encounter hotels that are disengaged and show little interest in providing assistance. However, Adam was the complete opposite. I give him and the hotel top marks—five stars!
Stayed 1 night in Jun 2025

10/10 Excellent

Polly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly beautiful stay and experience. I loved my room and the bar and cocktails were just wonderful to end our night off in style.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Great- check in easy, staff friendly, breakfast delicious. Thankyou for a wonderful stay
Stayed 1 night in Jun 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, room comfort

Top hotel

Hotel is classy, lovely building, staff friendly and attentive, food nice , drinks a bit pricey but overall a very good hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Manon

Stayed 1 night in May 2025

10/10 Excellent

Alexander

Stayed 3 nights in May 2025

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Apart from the one issue a wonderful stay

Overall it was a lovely place to stay, the room was very nice, comfortable. The only issue i had was an issue with room service, phoned up at 8:30 for a Burger, didn't hear anything up to 10:15 i phoned through to get an idea of whats happening, was told they would get straight back to me when they've found out, still nothing for another 45 minutes so i phoned again, the person i spoke to had left and not passed a message on and had no idea about my call or about my food so i couldnt get what i ordered as the main menu was finished and only had a night menu so i had to order something different and didnt get to eat until 11:30 which was far later that i wanted to be eating.
Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, blew me out of the water. I wasn’t expecting this to be nearly as nice as it was based off of the price. This has actually been the best hotel experience we’ve experienced since coming to the UK two weeks ago - from the friendly male Indian staff member to the luxurious building/interiors/design to the massive room with lofted ceilings and nice amenities - with details like having our bags sent up to the room and cucumber water in fine glasses at the front - I was thoroughly impressed. And I’m usually quite the critic. Thank you!
Stayed 1 night in May 2025

10/10 Excellent

Reena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, the staff are very friendly. My room was so gorgeous with beautiful high ceilings. The bar was stunning with delicious cocktails. Highly reccomend, easy to walk to everywhere from there.
Stayed 1 night in May 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service
Service and food was lovely. Room was pleasant with lovely high ceilings. Bed very uncomfortable - Mattress very lumpy
Stayed 1 night in May 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

£50.00 Charge to access SPA for a swim

Disappointed that to access SPA area for a swim it was a £ 50.00 charge for two hour time limit.
Stayed 1 night in May 2025