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Upper Berkeley Hotel

2.5 star property

Photo gallery for Upper Berkeley Hotel

Lobby
Point of interest
Interior
Superior Double Room, Ensuite
Triple Room, Ensuite | Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
26 Upper Berkeley Street, London, England, W1H 7QL
  • Place, Hyde Park
    ‪3 min walk‬
  • Place, Marble Arch
    ‪3 min walk‬
  • Place, Park Lane
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Standard Single Room, Ensuite

In-room safe, blackout curtains, iron/ironing board, travel cot

Standard Single Room, Ensuite

8.4 out of 10
Very good
(5 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room, Ensuite

Deluxe Double Room, Ensuite

Deluxe Double Room, Ensuite

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Interior

Twin Room, Ensuite

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Triple Room, Ensuite

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Quadruple Room, Ensuite

Quadruple Room, Ensuite

Quadruple Room, Ensuite

8.4 out of 10
Very good
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Classic Single Room, Private Bathroom

In-room safe, blackout curtains, iron/ironing board, travel cot

Classic Single Room, Private Bathroom

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room, Ensuite

In-room safe, blackout curtains, iron/ironing board, travel cot

Classic Double Room, Ensuite

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Quadruple Room, Ensuite

In-room safe, blackout curtains, iron/ironing board, travel cot

Classic Quadruple Room, Ensuite

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

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About the area

London

With a stay at Upper Berkeley Hotel, you'll be centrally located in London, just a 4-minute walk from Marble Arch and 5 minutes by foot from Hyde Park. .This hotel is 0.8 mi (1.2 km) from Oxford Street and 0.6 mi (1 km) from Marylebone High Street.

What's nearby

  • Hyde Park - 3 min walk - 0.3 km
  • Marble Arch - 3 min walk - 0.3 km
  • Park Lane - 5 min walk - 0.4 km
  • Baker Street - 6 min walk - 0.5 km
  • Oxford Street - 13 min walk - 1.2 km

Getting around

  • Marble Arch Underground Station - 5 min walk
  • Marylebone Station - 12 min walk
  • London City Airport (LCY) - 60 min drive

Restaurants

  • ‪WatchHouse - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Al Balad - ‬3 min walk
  • ‪Shishawi - ‬2 min walk
  • ‪Paul - ‬2 min walk

About this property

Upper Berkeley Hotel

Upper Berkeley Hotel offers 16 accommodations with safes and hair dryers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Stay in one of 16 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and irons/ironing boards.
Guests will find features like a virtual front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available

Family friendly

  • Travel cot

Conveniences

  • Virtual front desk

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: GBP 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

26 Berkeley Hotel Hotel
26 Berkeley Hotel London
26 Berkeley Hotel Hotel London

Upper Berkeley Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 67 out of 217 reviews
Rating 8 - Good. 70 out of 217 reviews
Rating 6 - Okay. 47 out of 217 reviews
Rating 4 - Poor. 15 out of 217 reviews
Rating 2 - Terrible. 18 out of 217 reviews

8.2/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Veronica

Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was perfect for what we need. perfectly clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Room was bright, immaculate and had tea/coffee facilities, hairdryer and even an iron and ironing board. Ability to add heat or cool the room was good and lighting options were great. Had one issue with key card, called the number and someone came very quickly to resolve the issue. A fantastic find for a London get away.
Stayed 2 nights in Jan 2026

6/10 Okay

Cara

Liked: Property conditions & facilities
Room was okay. Not spotless but pretty clean, room was well equipped as well. Check in process was confusing, would be much better to receive one email with all of the information up front instead of various emails with different pieces of information. Thankful for the employee who happened to be on property and was extremely helpful as using the contact number was completely unhelpful and extremely delayed. Amazing location but definitely a “budget hotel”. Good if your expectations are managed.
Stayed 1 night in Jan 2026

6/10 Okay

Samantha

Stayed 4 nights in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Nice modern room, definitely recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Abby

Stayed 1 night in Dec 2025

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and nicely arranged, staff was friendly and responsive to any messages I had sent and requests I had for necessities in the room. I’d stay here again!
Stayed 9 nights in Dec 2025

6/10 Okay

Tomas

Travelled with family
Disliked: Amenities
This hotel was ok. It met our most basic needs, but was not a place to seek comfort or relaxation. Overpriced for what it is, very small room and bathroom. It felt more like an AirBnB than a hotel since no staff is onsite. The check-in system was challenging and we saw many others struggle with it. We had some security concerns because the front door was often not latched and seemingly left open all day and night. The main window in the bedroom was very old, drafty and without a lock that could allow someone to open from the outside. Rating 6/10 despite there not being heat when we checked in due to a mechanical problem, which was very disappointing after a long trip in a cold London winter day, but the staff worked quickly to resolve it. The room was fairly recently remodeled, and location was great.
Stayed 3 nights in Dec 2025

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in Dec 2025

4/10 Poor

Elizabeth

Stayed 3 nights in Dec 2025

8/10 Good

Mallikarjan

Stayed 2 nights in Dec 2025

6/10 Okay

Helen

Travelled with family
Could hear every noise from guest’s next door and opposite , fire doors inadequate as big gaps underneath and only closed when pulled closed , main door was constantly left open as it only closed when pulled .
Stayed 2 nights in Dec 2025

6/10 Okay

Micheline bird

Travelled with group
Disliked: Cleanliness, staff & service, amenities
There were no staff on site. The room had a diirty towel left on the floor behind rhe bathroom door. There were no cups in the room so coyls not make a tea or coifee. I could access the wifi. I enailed t o obtain the code and i had a reply this morning after i checked out. I will not book again
Stayed 1 night in Dec 2025

2/10 Terrible

Katy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are no staff on site at this hotel. Which means when the automated check-in kiosk runs out of key cards, which it had when I arrived at 20:30pm on the night of my stay, I had to call the hotel and wait for someone to arrive to help me access my room. I waited 50 minutes. Totally unacceptable at this late hour. The person who arrived to "help" offered no apology whatsoever and was completely dismissive which made me even angrier. He was eventually able to provide me with a key card and I got into my room. Room was okay - shower hadn't been properly cleaned as was evident from the short, curly hairs in the shower tray. An hour or so later, the fire alarm went off. Entire hotel was evacuated onto the street, where we waited for another 15-20 minutes for the same man to come back to turn it off and allow us into our rooms again. Blaming one of the guests for using a hot shower without closing the bathroom door and refusing to acknowledge how unacceptable it was for us all to be waiting for so long. Appalling customer service. Mini fridge in the room I thought was a bonus so I put some bottles of water in there to chill for the morning - bizarrely the fridge warmed them up, despite being on its coldest setting. Overall dreadful stay.
Stayed 1 night in Dec 2025

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

2/10 Terrible

Kelly

Travelled with family
Disliked: Staff & service, amenities
I will never stay in an unmanned hotel again, the room next door where screaming and shouting and banging doors till at least 3am, I sent several messages to the hotel and just got a sorry we can't do anything message back each time. When I raised a complaint I was told that they had spoken to the person and it will not happen again. Not acceptable when they scared my elderley mother and the screaming resulted in no sleep for eother of us and as it was a one night stay so the fact it won't happen again is irrelevant. The beds were very uncomfortable, we had to ask for an extra pillow each as we only got a very thin one each. I asked to be compensated for the horrendous experience with a partial refund they came back with 10% off my next stay, I advised I wanted money back for the horrendous experience and how we had paid to have a restful stay not a woman screaming and shouting all night. There was no safeguarding in place for guests in this situation and nobody came to check the premises and to see what was happening. Absolutely despicable behavioir from management who clearly do not care about their guests wellbeing. I will never stay here again follpwong day. Absolutely told that
Stayed 1 night in Nov 2025

6/10 Okay

jose p

Liked: Cleanliness, property conditions & facilities
👍
Stayed 3 nights in Dec 2025

10/10 Excellent

Kayla

Stayed 3 nights in Oct 2025

6/10 Okay

James

Liked: Cleanliness
ok
Stayed 1 night in Nov 2025

4/10 Poor

Teo

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel has no staff in the building. Hence they rely exclusively on telephone conversations with a outsourced helpdesk rather than dedicated hotel staff. The location is good however, the service is hit and miss on whether you will receive a phone call in time particularly for check-in and if you lose a room key.
Stayed 5 nights in Nov 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, amenities
Room was lovely and clean - perfect location and quiet overnight Shower worked a treat and the bed was comfy and the price was reasonable too - would stay again
Stayed 1 night in Dec 2025

8/10 Good

Danny

Business traveller
Liked: Cleanliness, amenities
Good location, nice room, very clean. Chgecking in with the machine that issues the room key wasn't great as it didn't show a room number. Had to call the help centre, but resolved quickly.
Stayed 1 night in Dec 2025

4/10 Poor

samantha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room lights would not turn off, maintenance came and turned the lights off but this meant we could not turn them back on otherwise they would not turn off again, this should not happen. Drainage was poor - every time you used the sink, the water in shower bubbled up through the plug so we had other peoples dirty water in the bottom of the shower, disgusting. Window would not shut, so it was noisy. Toilet did not flush properly. Glasses smelt of wine and had only been rinsed in water - was still wet when we arrived at 9pm, should have clean glasses. Only good thing was the location to Hyde Park.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2025