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Grand Concerto Hotel

3.0 star property

Photo gallery for Grand Concerto Hotel

Exterior
Front of property
Daily full breakfast for a fee
Front of property
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
164-166 Sussex Gardens, London, England, W2 1UD
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

7.2 out of 10
Good
(7 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room (No Window)

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room (No Window)

10.0 out of 10
Exceptional
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Sofa Bed

Family Room with Sofa Bed

Family Room with Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

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Exterior
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  • Breakfast available
  • 24/7 front desk
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About the area

London

A stay at Grand Concerto Hotel places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.8 mi (1.3 km) from Marble Arch and 1.4 mi (2.2 km) from Oxford Street.

What's nearby

  • Hyde Park - 5 min walk - 0.4 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • The Grosvenor Victoria Casino London - 7 min walk - 0.7 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 13 min walk - 1.2 km

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪CÉ LA VI London - ‬4 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪The Victoria - ‬3 min walk
  • ‪The Bear (Craft Beer Co.) - ‬3 min walk

About this property

Grand Concerto Hotel

Grand Concerto Hotel offers 46 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 46 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Secured parking on site (GBP 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (65 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport or ID copy.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Secured self parking fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will not be accepted and will be returned to sender.

Property is also known as

Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England

Grand Concerto Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 107 out of 223 reviews
Rating 8 - Good. 71 out of 223 reviews
Rating 6 - Okay. 34 out of 223 reviews
Rating 4 - Poor. 8 out of 223 reviews
Rating 2 - Terrible. 3 out of 223 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ahmad

Stayed 5 nights in Jan 2026

10/10 Excellent

Bojan, Cedar Lake

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and great location
Stayed 4 nights in Nov 2025

10/10 Excellent

Gillian

Stayed 1 night in Jan 2026

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A great location, Just a few hundred yards from Paddington station. Very welcoming entrance and reception staff are amazing. So friendly Check-in was seamless and at the time of travel my wife had a broken foot and was using crutches. There is a large step into the hotel but we managed Our room was on lower ground floor and was compact. We would have managed but with crutches etc it would have been a bit tight. The hotel staff came to our room and offered us a family room on 4 th floor as they thought our stay would be more comfortable. Which it was A big thank you to all the staff for their kindness and consideration Given the great location and lovely hotel we cannot recommend this place enough and look forward to returning Great cafes and restaurants in the area
Stayed 2 nights in Jan 2026

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful. The room and bathroom were clean. Reasonable choice for breakfast. there was a fridge available. The room was on the small side
Stayed 3 nights in Jan 2026

8/10 Good

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great had everything we needed, bed was comfy and shower was superb. Only criticism is that the breakfast options was very limited but otherwise a really tasty breakfast (bonus points for pancakes and waffle ) Will definitely return in the future
Stayed 2 nights in Jan 2026

10/10 Excellent

Sharron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fabulous staff. Breakfast was plentiful. Rooms clean and comfy . Nice touch to have tea and coffee available in the foyer. Only stayed one night, but will happily return again. Thank you
Stayed 1 night in Jan 2026

8/10 Good

Jennil, Sarnia

Stayed 4 nights in Dec 2025

10/10 Excellent

Sarah, Swanse

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Wonderfully welcoming front of house who arranged our 3 night stay on the spot as we weren’t happy with a different hotel we had booked nearby. Excellent value for money, brilliant location within 2 minutes walk of Piccadilly Tube station and their complimentary croissants, muffins, bottles of water, tea and coffee machine in Reception were welcome additions to our stay. We would definitely recommend this boutique hotel and look forward to staying there again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Rosanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
clean room, helpful staff
Stayed 7 nights in Dec 2025

8/10 Good

ALLAN, Taunton

Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 1 night in Nov 2025

8/10 Good

Jasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice, clean and large room for 3 adults and 1 child. The reception area and staff were welcoming. However the room had over 10 small fruit flies on the walls which was strange as the room was clean. Also the breakfast area was in a tiny room with not enough space. A lot of the breakfast food was empty and it took quite a while for it to be cooked and filled again.
Stayed 1 night in Dec 2025

8/10 Good

Selena, Nicholasville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very close to Paddington. Room was small but clean. Would stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff attentive, great location close to Paddington station.
Stayed 1 night in Dec 2025

8/10 Good

Paddy

Stayed 2 nights in Dec 2025

6/10 Okay

Sheona

Travelled with partner
Please dont call your hotel 'Grand' because, sadly, it is not! Pros: location is only a 3 minute walk to Paddington Station. Plenty of bars and restaurants around the area. 15 minute walk to Hyde Park. Staff pleasant, coffee machine and mini croissants in the foyer for guests to take away. Beds comfy enough Cons: very small double rooms. Not very clean. I had to wipe dust from the small dressing table, tv and bed unit.Carpets and edges need a good vaccuum! Limitted space for luggage. Ok for us as only had cabin bags but a struggle for larger cases. Sadly our experience was far from ideal. VERY NOISY floor of guests. Didnt sleep more than 4hrs each night! The manager told me 22 rooms were occupied by workers. They clearly worked shifts and between 3am and 4am were happily chatting loudly in the corridors, slamming bedroom doors and we had a room (305) with an interconnecting door and could hear them speaking...loudly! We complained and were moved to another room (104). Even smaller, terrible water pressure and intermittent BUT this was right beside the noisy lift shaft so wasnt any better. Sleep depravation on a much needed holiday was NOT acceptable. Breakfast was adequate but not the best. Very basic and the 'hot food' was not hot. The breakfast room is in the basement. It was chilly as the window was open (nov) so we didnt stop long! The coffee was ok but not that hot either. Even though our stay at this hotel was plaqued with issues, the staff were courteous which helps!
Stayed 4 nights in Nov 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities
Room was great, clean, comfortable and a great stay. Couple of minutes walk from Paddington and great location
Stayed 1 night in Nov 2025

8/10 Good

lauren

Liked: Cleanliness, staff & service
A strong good but not exce
Stayed 4 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely clean room, nice hotel lobby and excellent locaiton near Paddington station.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and convenient to Paddington
Stayed 2 nights in Nov 2025

8/10 Good

Ian

Stayed 1 night in Nov 2025

4/10 Poor

Christina

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The people at the reception were really nice. The hotel, not worth. Too small rooms, no desk to work on your computer , not in the room, not in the entire hotel. We wish we had better cleaning service.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place, very much a great option if you know you’ll be coming in and out of paddington. It was very clean, great amenities, and wonderful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Oct 2025