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Chessington Resort Hotel

3.5 star property

Photo gallery for Chessington Resort Hotel

Children’s activities
Azteca Monkey family room
Terrace/patio
Lobby
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Leatherhead Road, Chessington, England, KT9 2NE
  • Place, Chessington World of Adventures
    ‪4 min walk‬
  • Place, Horton Country Park
    ‪18 min walk‬
  • Place, Hampton Court Palace
    ‪10 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪38 min drive‬

Room options

View all photos for Safari King Family room with bunk beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari King Family room with bunk beds

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Safari Family room

Safari Family room

Safari Family room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view

7.4 out of 10
Good
(14 reviews)
  • Garden view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari African adventure family room

Safari African adventure family room

Safari African adventure family room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Double room with bunk beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari Double room with bunk beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Discovery family room

Azteca Discovery family room

Azteca Discovery family room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Accessible twin room

Safari Accessible twin room

Safari Accessible twin room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Safari Twin room with bunk beds

Safari Twin room with bunk beds

Safari Twin room with bunk beds

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Azteca Monkey family room

Azteca Monkey family room

Azteca Monkey family room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view

  • Garden view
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Safari Zebra family room

Safari Zebra family room

Safari Zebra family room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View

  • Garden view
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Azteca Accessible themed family room

Azteca Accessible themed family room

Azteca Accessible themed family room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

Similar properties

Exterior
Holiday Inn London - Sutton by IHG
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.1 out of 5, Very good, 1,000 reviews
The price is NZ$155
includes taxes & fees
6 Feb - 7 Feb
Holiday Inn London - Sutton by IHG

About the area

Chessington

With a stay at Chessington Resort Hotel in Chessington, you'll be a 1-minute drive from Chessington World of Adventures and 8 minutes from Thames River. .This hotel is 13.5 mi (21.7 km) from Kensington High Street and 15.3 mi (24.6 km) from Hyde Park.

What's nearby

  • Chessington World of Adventures - 4 min walk - 0.4 km
  • Horton Country Park - 18 min walk - 1.6 km
  • Hampton Court Palace - 10 min drive - 8.3 km
  • Epsom Downs Racecourse - 15 min drive - 9.0 km
  • Hyde Park - 48 min drive - 25.2 km

Getting around

  • Chessington South Station - 9 min walk
  • Morden Underground Station - 13 min drive
  • Gatwick Airport (LGW) - 29 min drive

Restaurants

  • ‪Hare & Hounds - ‬6 min drive
  • ‪Coughlans Bakery - ‬6 min drive
  • ‪The Foley - ‬6 min drive
  • ‪King Fish - ‬6 min drive
  • ‪Mr Chips - ‬2 min drive

About this property

Chessington Resort Hotel

Hotel with free parking, 4-minute walk to Chessington World of Adventures
Chessington Resort Hotel offers 219 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 219 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite with Modern European cuisine at Safari Bar and Grill, a restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Safari Bar and Grill - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Temple Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Indoor pool
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 26.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pool fee: GBP 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Chessington Resort Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 481 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, stayed as a single traveller experience was ok.some of the staff seemed pre occupied & quite rude but hotel room balanced this out & would stay again but only for 1 night.
Stayed 1 night in Oct 2025

8/10 Good

Scott

Travelled with family
Parking was great I parked right outside the hotel. The park was very confusing quite a few attractions closed or animals like the tigers moved on to a zoo and we wasn’t told of this luckily a passing member of staff notified me after waiting some time. Very expensive for food and drinks costing me £40 for two hot dogs and a refill drink that didn’t allow me to refill?? Food was cold and not very nice . Staff were very rude slow service and just didn’t want to be there almost throwing the food snacks etc across the counter at customers whilst spraying cleaner fluid at each other joking around with not one thought for anyone else. Stage entertainment was first class and very entertaining my daughter loved it. I was very disappointed with the park . The hotel was nice my daughter enjoyed the treasure hunt and the evening entertainment . The staff on reception was not very helpful and again seemed as though they didn’t want to be there but all other staff at the hotel especially the pool and restaurant staff were very nice . I would visit again but I would take my own food and drinks , plan my way around the park better.
Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Stayed 1 night in Sep 2025

8/10 Good

Jenna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely big room, fantastic breakfast and restaurant area with great views. Very convenient. However communication by staff could be improved to help guests get the best out of our stay. E.g, no one let us know about the early park access, that the splash pool was closed, about car parking etc.
Stayed 1 night in Oct 2025

4/10 Poor

Krishnananda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel/room is not worth the amount paid. They were understaffed. Check-in and luggage collection was a time taking process. There was no telephone in the room to talk to reception. They had mentioned about a smart TV in the room, but even the remote control was not working. The lighting in the room was inadequate. The hotel and restaurant staffs were no friendly.
Stayed 1 night in Oct 2025

8/10 Good

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Stephen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Parking was easy. room was ok, but the food and drinks were really overpriced and certainly didn't credit the prices. My dinner plate was 50% fries, the steak was around 10% of the plate. Breakfast, although included and offered a reasonable amount of variation was not ready for the half six sitting time and the sausages were poor quality. Fried eggs still had not arrived by 6.50 when I had to leave. Coffee - had a film on it like it was reheated from the previous day. Definitely would not stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Stayed 1 night in Oct 2025

8/10 Good

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical stay for allergy family using clubcard!

We stayed in the cheapest family room (double and bunk beds) as a family of 4, booking through Hotels.com and visited during the 1st week of our 2 week October Half Term. Positives: magical experience for the children. Being able to have meals overlooking the zebras was amazing. Stuffed toys and freddos on the kids pillows when we arrived and staff in the restaurant at the Safari Hotel went above and beyond to make our children comfortable. Early ride time from 9am, we did 4 rides before the 10am opening. The children LOVED the small splash park and pool, it was the perfect way to unwind after a day at the park. Comfy beds and quieter than we were expecting. It also catered better than I was expecting for allergies. The dreaded folder of doom appeared at breakfast and in theTemple buffet restaurant but they had gluten free rolls at breakfast and our son's dairy allergy was especially easy to cater for. Including refillable ice-cream in the temple restaurant buffet (all plant based) and the chefs brought out fresh food instead of the buffet food. Negatives: Food at the restaurants was a bit pricey (but no more so than other theme parks), the evening children's entertainment was really really poor. Lower your expectations! It was one member of staff thinking of games on their feet and they included dares ... For under 5s. Extra charge for the pool wasn't clear on here £3 each. Some rides weren't working and it wasn't communicated to hotel guests.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely, staff were great, pool was brilliant and there was entertainment I wasn’t expecting (mini disco). Downside is the price of food and drink, it’s crazy expensive!
Stayed 1 night in Oct 2025

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every year for business. Excellent hotel - fantastic breakfast. Only reason it’s not fully 5/5 is when checking out I was told they were busy and to write down my name and details and my receipt would be emailed. 5 days later and I still haven’t received this. Also I am sure a bit of a gdpr issue that I was asked to write on paper that had the previous persons personal details on as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness
Check in was prolonged due to code and QR sent for check in not working, then another guest complaining at reception so manual check in was delayed. Room was adequate and beds comfortable but nothing special for the price. Evening activities for kids were ok when we found them but they were not well signed so almost missed them. Breakfast was ok, good fruit options, awful sausages. Leaving the carpark was chaos, can only assume some people didn't pick up a parking pass from reception so then got stuck waiting for help at the single exit barrier.
Stayed 1 night in Oct 2025

10/10 Excellent

Sam

Stayed 1 night in Sep 2025

8/10 Good

James

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Amenities
Amenities
Stayed 1 night in Oct 2025

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay. Will return
Stayed 2 nights in Oct 2025

8/10 Good

Paul

Travelled with family
Disliked: Cleanliness
Just outside reception there was lots of rubbish all over the floor. Limited timings available for breakfast
Stayed 1 night in Oct 2025

6/10 Okay

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Roger

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great for kids

It’s not every morning you get to wake up to Zebras and Giraffes outside the window.
Stayed 2 nights in Oct 2025

8/10 Good

Polly

Business traveller
Liked: Cleanliness, staff & service
Spacious room, good breakfast options and convenient location for work. Chocolates on pillow was a bonus in the bunk beds! There was an event on which was a little loud, but overall a good nights sleep
Stayed 1 night in Sep 2025

10/10 Excellent

Jona lou

Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely better in summer as you can see safari animals in the evening more. But still a great family hotel
Stayed 1 night in Oct 2025