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citizenM Tower of London

4.0 star property

Photo gallery for citizenM Tower of London

Check-in/check-out kiosk
King Room - Tower View | City view
Bar (on property)
Building design
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Place, St. Paul's Cathedral
    ‪19 min walk‬
  • Airport, London (LCY-London City)
    ‪21 min drive‬

Room options

View all photos for King Room

Premium bedding, pillow-top beds, in-room safe, desk

King Room

8.8 out of 10
Excellent
(307 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - Tower View

Premium bedding, pillow-top beds, in-room safe, desk

King Room - Tower View

9.0 out of 10
Wonderful
(34 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Garden
citizenM London Bankside
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,021 reviews
The price is NZ$308
includes taxes & fees
16 Nov - 17 Nov
citizenM London Bankside

About the area

London

With a stay at citizenM Tower of London in London (London City Centre), you'll be steps from Tower of London and 12 minutes by foot from London Bridge. .This hotel is 1.5 mi (2.4 km) from St. Paul's Cathedral and 2.3 mi (3.7 km) from Covent Garden Market.

What's nearby

  • Tower of London - 2 min walk - 0.2 km
  • Tower Bridge - 8 min walk - 0.7 km
  • London Bridge - 13 min walk - 1.2 km
  • St. Paul's Cathedral - 19 min walk - 1.7 km
  • Big Ben - 14 min drive - 5.3 km

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪canteenM - ‬1 min walk
  • ‪Savage Garden - ‬2 min walk
  • ‪The Liberty Bounds (Wetherspoon) - ‬2 min walk
  • ‪Traitor's Gate - ‬1 min walk
  • ‪The Minories - ‬3 min walk

About this property

citizenM Tower of London

Hotel with a restaurant, steps from Tower of London
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 370 guestrooms featuring iPads and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall.
Enjoy a meal at canteenM or snacks in the hotel's 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 8 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - Onsite restaurant. Reservations are required.
CloudM - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Low-height desk (74 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Reviews

citizenM Tower of London Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1303 out of 1843 reviews
Rating 8 - Good. 352 out of 1843 reviews
Rating 6 - Okay. 106 out of 1843 reviews
Rating 4 - Poor. 47 out of 1843 reviews
Rating 2 - Terrible. 35 out of 1843 reviews

Reviews

8/10 Good

Tarra, Draper

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
loved it!
Stayed 8 nights in Jul 2025

6/10 Okay

Gwenael

Travelled with family
Liked: Amenities
The room was mostly clean, aside from the hair that we found in the bed, bathroom and throughout the room. The staff at checkout kept taking care of other customers, despite them arriving after us. It took us 15 minutes to get our bags. Why put new bags in the storage room without simultaneously taking our tickets to retrieve our bags in the same room? It was unfriendly and not efficient at all. The hotel worker really did not care about us having to wait. A line should be set up to make sure nobody skips ahead.
Stayed 4 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Putri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the vibe in this hotel – it feels really comfortable and welcoming. The room is a great size with plenty of storage space, and the staff are all very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff super friendly and helpful
Stayed 7 nights in Jul 2025

10/10 Excellent

Evan, Tacoma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Will be recommending friends and family to stay at a Citizen whenever they are travelling
Stayed 6 nights in Jul 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well designed rooms, quiet given the location, nice roof top terrace and bar, great views of the Tower of London!
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, clean room with fridge to store drinks and food during the hot weather, good shower with nice amenities. Very enjoyable stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location by the Tower of London. Super convenient as the hotel is directly above the Tower Hill tube stop for the Circle and District lines. Loved the room set up - while it wasn’t the largest space it was very well laid out and efficient. There were two of us staying in the room and it never felt cramped. I was impressed with the Citizen M app and iPad which could be used to control everything in the room, including the blinds, lights, television and air conditioning. Everything worked seamlessly. The bed was larger than I expected and was super comfortable. Will definitely stay here again next time I am in London.
Stayed 3 nights in Jul 2025

10/10 Excellent

ALISTAIR, ESHER

Stayed 3 nights in Jul 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for single or couple visiting the city. Room is small but it’s good enough for what you need during your stay- a comfortable XL bed and hot shower after a long day of exploring the city. They are right, I didn’t want to get out of the shower! Super convenient getting around the city with The Circle Line’s Tower Hill train station being right underneath the hotel. Staffs are friendly and welcoming. They are able to hold your luggage if there is storage room available. Hotel decor is cozy & lovely as well. I believe their restaurant bar area is open 24/7. Perfect for red-eye flights or late night munchies. Would stay with CitizenM again next time.
Room with the Tower of London view
Stayed 3 nights in Jul 2025

4/10 Poor

Durga

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The people are really good The rooms are small , the room cleanliness is bad . We stayed for 7 days and bedsheets were not changed . The room dusting was not done . The pillows are very firm and the ac did not work We will not recommend to stay here Although it is very convenient for tube station
Stayed 7 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Easy to check in; reasonable time and no hassle
Stayed 1 night in Jul 2025

10/10 Excellent

Gina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and breakfast awesome
Stayed 2 nights in Jul 2025

10/10 Excellent

Swapnil

Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and great location and transport links
Stayed 1 night in Jul 2025

2/10 Terrible

Bernard

Disliked: Staff & service

Unpaid Refund

There was no power to the room. So the TV and the plugs in the room did not work. The person at the front desk who's name is Joseph agreed to refund 25% of the cost. He also said he would email me to confirm this. I did not receive the refund or the email. I stayed in a Citizen M hotel in Paris in May. I had hoped for a similar experience in London. But it was sadly lacking
Stayed 1 night in Jul 2025

8/10 Good

pamela, Sherman Oaks

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lovely beautifully lit room was wall to wall bed… not kidding! You’ll hv to climb over your bed partner to get to the bathroom but you could just turn the pillows sideways. Love the hotel and staff was great. The roof top views were WONDERFUL!!!
Stayed 2 nights in Jul 2025

4/10 Poor

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the all electronic checkin/checkout and the room operating on an iPad with fancy lighting options. Rooms simple and functional. Breakfast buffet adequate. The lifts are a bit slow and seem to stem from the early 19th century, if your room is in the lower levels you may want to use the stairs. Otherwise very pleasant stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bruk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Farhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, super modern and comfortable stay
Stayed 1 night in Jul 2025