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City Sleeper at Royal National Hotel

4.0 star property

Photo gallery for City Sleeper at Royal National Hotel

Relax in the spacious lobby with a sofa and armchairs, surrounded by natural views and stylish lighting.
Welcome to our hotel lobby, where guests can relax in comfort and enjoy a convenient stay.
Enjoy meals in a stylish dining area with a central buffet, multiple tables, and a flat-screen TV.
Stylish corridor with doors leading to individual rooms, featuring a geometric-patterned carpet and a framed picture on the wall.
Relax in comfort with a large bed, TV, and convenient amenities.

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
38-51 Bedford Way, London, England, WC1H 0DG
  • Russell Square
    ‪2 min walk‬
  • The British Museum
    ‪6 min walk‬
  • Piccadilly Circus
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(117 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(94 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Single Room

Business Single Room

Business Single Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Double Bed

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About the area

London

A stay at City Sleeper at Royal National Hotel places you in the heart of London, steps from Russell Square and University College London. .This hotel is 0.5 mi (0.7 km) from The British Museum and 0.5 mi (0.8 km) from Tottenham Court Road.

What's nearby

  • Russell Square - 2 min walk - 0.2 km
  • The British Museum - 6 min walk - 0.6 km
  • Leicester Square - 18 min walk - 1.5 km
  • Piccadilly Circus - 3 min drive - 1.7 km
  • Trafalgar Square - 4 min drive - 2.0 km

Getting around

  • Russell Square Underground Station - 4 min walk
  • London (QQU-London Euston Train Station) - 9 min walk
  • London City Airport (LCY) - 43 min drive

Restaurants

  • ‪Russell Square Cafe - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Blooms Pizza Cafe - ‬1 min walk
  • ‪The Marquis of Cornwallis - ‬3 min walk
  • ‪Fortitude Bakehouse - ‬4 min walk

About this property

City Sleeper at Royal National Hotel

Hotel with a restaurant, steps from Russell Square
City Sleeper at Royal National Hotel offers 272 accommodations with safes and coffee/tea makers. 40-inch plasma televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Stay in one of 272 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site. Additional features at this hotel include a reception hall and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
City Sleeper at Royal National Hotel has a restaurant on site.

Languages

Arabic, English, Hindi, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 24 per day)

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 19 for adults and GBP 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19 for adults and GBP 19 for children
  • Self parking fee: GBP 24 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

City Sleeper At Royal National
City Sleeper at Royal National Hotel Hotel
City Sleeper at Royal National Hotel London
City Sleeper at Royal National Hotel Hotel London

City Sleeper at Royal National Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 768 out of 1637 reviews
Rating 8 - Good. 603 out of 1637 reviews
Rating 6 - Okay. 155 out of 1637 reviews
Rating 4 - Poor. 59 out of 1637 reviews
Rating 2 - Terrible. 52 out of 1637 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Erika A

Stayed 3 nights in Apr 2025

10/10 Excellent

Jicel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service by staff.
Stayed 8 nights in Apr 2025

10/10 Excellent

Anthony

Stayed 2 nights in Apr 2025

8/10 Good

Dr.Shalini

Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Unbeatable location and great facilities. Rooms were nice size and modern looking. Our room was facing the entrance and it was a bit noisy at night - street noise.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Yi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower door can be adjusted a bit to not making toilet all wet.
Stayed 4 nights in Apr 2025

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was indeed great. It was, however, the same options each day. For a stay of 11 plus days, the same meals each morning became very boring. Great breakfast nonetheless. The bed sheets were not thoroughly clean. There was evidence of hair on the sheets. Dare I say it did not look like hair from the head but from other parts of the body. The room was also cold. I do believe that the closed window does not provide an adequate seal from the outside low temperatures. Overall, it is a decent hotel if you are looking at price.
Stayed 11 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

8/10 Good

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very good, comfortable, and affordable. Breakfast is also very good.
Stayed 1 night in Apr 2025

10/10 Excellent

Sergio

Stayed 4 nights in Apr 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the room was spacious for Europe.
Stayed 5 nights in Apr 2025

6/10 Okay

Angharad

Travelled with family
Good - Comfy beds and good location. Bad- Room smelled like a hospital, no fridge
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were lovely and comfortable. Hotel was brilliant location and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable trip staying at the hotel as a party of 2, incredibly friendly staff and clean property. We enjoyed the buffet breakfast which included a range of both continental and cooked breakfast foods. The location of the hotel is excellent, 10minutes walk from Euston Train Station and 5minutes walk to the nearest Tube Station which is well connected on the Piccadilly line - all major tourist hotspots.
Stayed 3 nights in Apr 2025

10/10 Excellent

LaQuinlan

Stayed 1 night in Apr 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sarah

Stayed 2 nights in Mar 2025

4/10 Poor

Kara Colleen

Travelled with family
Disliked: Staff & service
Staff at the front desk were very inexperienced. The customer service was very poor and minimal. During my stay, I had an emergency and had to check out a few days ahead of schedule. Front desk staff refused to give me any type of paper print out, indicating that I was checking out. I called back the next day when I had made it back home and spoke with the manager and even though they were free to check the rooms (the manager did not believe that I had checked out) and see that I had checked out and my family and I and our belongings were no longer there, they continued to refuse to send me any type of documentation that I had checked out early. They seemed very bothered by my phone call and not concerned at all that I had to cut my trip short due to an emergency at home. I would not recommend this hotel if you would like good customer service from the front desk or from the management. I would say that the maintenance staff was very courteous and helpful. I had an issue with a flickering light in my room and maintenance came right away and assisted/fixed the issue.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sarah J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfy. Brilliant location Very quiet area and room was clean
Stayed 1 night in Apr 2025

6/10 Okay

Neil

Stayed 1 night in Apr 2025

10/10 Excellent

Amber-Jane

Stayed 7 nights in Apr 2025

10/10 Excellent

Xochil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Very Accommodating

I can't believe how friendly, helpful, and accommodating the staff was. Absolutely exceptional service! I wanted to stay an extra night and the hotel staff helped me reserve another room AND they helped me get a discount on the new reservation! The hotel was very clean. I thought the breakfast buffet was excellent. The room was quite comfortable.
Stayed 4 nights in Mar 2025