6/10 Okay
Lorraine
Travelled with group
8 Feb 2026
Liked: Cleanliness, staff & service, amenities
Overall, It was a good stay with great and quick access to the underground. The price was fair for both rooms and the beds were comfortable and nice. The fridge was very useful and the daily housekeeping charges all the sheets and towels whilst we were out. Nice aesthetics and the walls were thick (only for Room 14 though) We stayed in Room 14 & 18 and Room 14 had a locked window that meant the room was incredibly hot during the night. Room 14 the fan in the bathroom wasn’t strong so the door had to be opened which only made the room hotter and the pressure was too low and the water turned off every 5 mins in both rooms. Room 18 the automatic lights wouldn’t turn on despite asking reception to come and fix it - this would have been fine if there were any windows in the bathrooms but there wasn’t so we had to shower and use the bathroom with our phone flashlights. The setting in the shower of Room 18 wasn’t labelled correctly for hot & cold. The temperature also keeps changing being bitter cold and boiling hot with no warning. On the last night, our key cards stopped working sometime between 10am and 9:30pm so if reception wasn’t open then you wouldn’t be able to get into your room as they need to reset. Checkout was at 11am but our key cards stop working from 8am the morning of so please note that if you leaving your room after reception closes because you may not be able to get back in.
Lorraine
Stayed 2 nights in Feb 2026
