10/10 Excellent
Suzanne
6 Feb 2026
Liked: Cleanliness, staff & service, amenities
I've given 5 stars because the whole place is brand new and exceptional staff. However there are a few teething problems. First one is there's no plug for the sink. We asked at reception only to be told 'we don't supply plugs'. So my husband wet shaved in running water and he felt this was a waste of water. I suppose in this age it's not really environmentally friendly. We did think it was odd no plugs though!!
There are hooks in the bathroom, but nowhere near where you open the shower door, so you end up piling your towel on the floor so you don't traipse to the other side of the bathroom to grab it.
The tap spout was too long jutting out into the sink, so if you bent down to splash your face with water you had to be very careful not to hit the tap!
Aesthetically it looked lovely though!
No toilet brush... just a very simple thing and would have been handy.
No coat hooks in the room, so coats were hung on wardrobe area but were crammed in amongst other clothes.
The overall 3 night stay was very nice. It's all so new, lovely! It would be nice if they sorted out a few things though. We called down a few times for more coffee and milk and it was sent up to us in a flash. We stayed in room 303.
It's very close to the DLR and there's a lovely small Turkish restaurant nearby which was very tasty!
Suzanne
Stayed 3 nights in Jan 2026