2/10 Terrible
susan
Business traveller
20 Jun 2025
Disliked: Staff & service
Absolutely not as advertised. Wpuld not stay again. Advertised as sound proofed rooms, my room was separated by nothing more than a bifolding door from the next room. On 2 different nights the occupants of the next door room attempted to enter my room through the bifold door which was held shut only by 1 bolt because they thought it was another room to their room. I felt unsafe as a lone female as these were male guests.
In addition the room was advertised as with bathroom. It was shared.
I raised both issues with the hotel. They were not interested. I raised the issue with hotels.com who tried to get me a refund so I coild find somewhere else to stay but the hotel refused.
They do NOT supply towels. Bring your own.
Do not expect to be able to cook as the kitchen has very little crockery and the cutlery is poor quality.
There are no televisions in the ground floor rooms.
There are no cleaning products provided for the kitchen so cleanliness there was poor.
There was no extra toilet paper.provided.
There was no bideside lamps
Thewindows did not open so no ventilation. No fans of aircon in 30+ heat
No fire escape only one door in amd out. no fire evacuation plan
susan
Stayed 5 nights in Jun 2025