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Hampton by Hilton London Excel

3.5 star property

Photo gallery for Hampton by Hilton London Excel

Reception
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Property amenity
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪6 min walk‬
  • Place, Royal Victoria Bridge
    ‪16 min walk‬
  • Place, University of East London, Docklands Campus
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪107 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Living area

Room, 1 Queen Bed

8.8 out of 10
Excellent
(36 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

9.2 out of 10
Wonderful
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

8.8 out of 10
Excellent
(30 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

7.8 out of 10
Good
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Queen Room

In-room safe, desk, laptop workspace, blackout curtains

Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Accessible Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Accessible Queen Room

In-room safe, desk, laptop workspace, blackout curtains

Accessible Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Corner Queen Room

In-room safe, desk, laptop workspace, blackout curtains

Corner Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Queen Family Room

In-room safe, desk, laptop workspace, blackout curtains

Queen Family Room

  • Sleeps 3
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express London - ExCeL by IHG
Docklands
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,011 reviews
The price is NZ$173
includes taxes & fees
25 May - 26 May
Holiday Inn Express London - ExCeL by IHG

About the area

London

With a stay at Hampton by Hilton London Excel in London (Docklands), you'll be within a 15-minute drive of ExCeL Exhibition Centre and The Arena. .This hotel is 6.7 mi (10.7 km) from Tower of London and 6.7 mi (10.7 km) from Tower Bridge.

What's nearby

  • ExCeL Exhibition Centre - 6 min walk - 0.5 km
  • Thames Barrier Park - 12 min walk - 1.0 km
  • Royal Victoria Bridge - 16 min walk - 1.4 km
  • University of East London, Docklands Campus - 19 min walk - 1.6 km
  • Thames River - 6 min drive - 2.4 km

Getting around

  • Royal Albert Station - 4 min walk
  • Barking Station - 8 min drive
  • London City Airport (LCY) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬15 min walk
  • ‪Subway - ‬13 min walk
  • ‪Sandwich & Co. - ‬17 min walk
  • ‪Chicken Hut - ‬11 min walk
  • ‪Costa Coffee - ‬16 min walk

About this property

Hampton by Hilton London Excel

Hampton by Hilton London Excel offers 209 accommodations with laptop-compatible safes and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 209 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Hampton by Hilton London Excel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 10 AM.
Hampton by Hilton London Excel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet (71 centimetre high)
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (74 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Third party payments are not accepted.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: GBP 15.00 per day
  • Pet fee: GBP 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Hilton London Docklands Hotel

Hampton Hilton Docklands Hotel

Hampton Hilton London Docklands

Hampton Hilton Docklands

Hampton by Hilton London Docklands Hotel

Hampton by Hilton London Docklands London

Hampton by Hilton London Docklands Hotel London

Hampton by Hilton London Docklands Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

verity

Liked: Cleanliness, staff & service, amenities
Staff were lovely, room was very good but bed was extremely uncomfortable!
Stayed 1 night in Feb 2026

10/10 Excellent

JULIE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, comfortable and quiet room. Nice facilities and plenty of space
Stayed 1 night in Jan 2026

4/10 Poor

Luke

Business traveller
Liked: Cleanliness
Disliked: Amenities
Both Running machines in gym out of order. Both coffee machines at breakfast out of order. To top the lot an alarm went off in my room at 2 am, when I contacted reception they said don’t worry they will reset it from outside my room like it was a common occurrence, no explanation or apology?
Stayed 3 nights in Feb 2026

6/10 Okay

Henry

Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and cosy beds
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Great hotel in well connected location considering not in Central London. Lovely room and breakfast for good price. I'd also like to say thank you to the excellent staff that were helpful, friendly and went above and beyond
Stayed 2 nights in Jan 2026

8/10 Good

Richard

Stayed 6 nights in Jan 2026

10/10 Excellent

Greg

Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 3 nights in Jan 2026

8/10 Good

Valerie

Stayed 1 night in Jan 2026

10/10 Excellent

Alphonsus

Very clean quiete and comfortable
Stayed 1 night in Jan 2026

8/10 Good

Jacqualene

Stayed 1 night in Jan 2026

10/10 Excellent

Bernard

Stayed 1 night in Dec 2025

2/10 Terrible

Raj

Disliked: Cleanliness, property conditions & facilities
To put this bluntly, not a clean enough, bed sheets kept coming up and noticed a soiled duvet, human hairs and very soft pillows that were useless bad designed rooms where the bed side cabinet had sharp edges and space between the bed, so I hurt myself while attending my alarm. The air con and heating did not work, so called reception who came up to turn the temperature up, which took over 5 hours to heat the room up, which is just not acceptable for a hotel of this standing by Hilton. I would not stay in this hotel again.
Stayed 2 nights in Dec 2025

8/10 Good

Kallum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Tamasin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless
Stayed 1 night in Dec 2025

8/10 Good

Radoslaw

Travelled with family
Liked: Cleanliness, staff & service, amenities
Śniadania bardzo dobre łóżka mega bardzo złe
Stayed 2 nights in Dec 2025

2/10 Terrible

F Cerda

Stayed 1 night in Dec 2025

10/10 Excellent

Loraine

Liked: Cleanliness, amenities, property conditions & facilities
Room lovely and clean , good breskfast
Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Stayed 1 night in Dec 2025

6/10 Okay

Josh

Liked: Staff & service, room comfort
I like this hotel and have stayed many times before closer to when it first opened. Its now looking slightly tired - particularly the gym that doesn't seem to get cleaned well/regularly. But overall still a good hotel and nice staff.
Stayed 1 night in Sep 2025

6/10 Okay

Kim

Room was fine. Staff in reception helpful.
Stayed 1 night in Dec 2025

6/10 Okay

JM

Stayed 3 nights in Dec 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service
The staff were great, only issue was a dirty duvet cover but not enough to complain, also the buffet breakfast was not the best (scrambled eggs) and no ketchup or brown sauce but bar that lovely room and bathroom and lovely staff
Stayed 2 nights in Dec 2025