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Hard Rock Hotel London Ontario

4.0 star property

Photo gallery for Hard Rock Hotel London Ontario

Indoor pool, free pool cabanas, pool umbrellas
Exterior
Minibar, in-room safe, blackout curtains, soundproofing
Serves lunch, dinner and happy hour
Nightclub

Popular amenities

  • Room service
  • Housekeeping
  • Breakfast available

Explore the area

Map
100 Kellogg Lane, 1, London, ON, N5W0B4
  • Fanshawe College
    ‪3 min drive‬
  • Budweiser Gardens
    ‪5 min drive‬
  • University of Western Ontario
    ‪8 min drive‬
  • London, ON (YXU-London Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite (Gold, King with bunk bed)

Minibar, in-room safe, blackout curtains, soundproofing

Suite (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, Mobility Accessible (Gold, King with bunk bed)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, Mobility Accessible (Gold, King with bunk bed)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Superior Room, Mobility Accessible (King with Sofa Bed)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, Mobility Accessible (King with Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Mobility Accessible (Gold, King)

Minibar, in-room safe, blackout curtains, soundproofing

Family Suite, Mobility Accessible (Gold, King)

  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (Two Queens)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room (Two Queens)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (King with Sofa Bed)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room (King with Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Terrace (Gold)

Suite, 1 Queen Bed, Terrace (Gold)

Suite, 1 Queen Bed, Terrace (Gold)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Terrace (Gold, Two Queens)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, Terrace (Gold, Two Queens)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace (Gold)

Minibar, in-room safe, blackout curtains, soundproofing

Suite, 1 King Bed, Terrace (Gold)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Two Queens)

Classic Room (Two Queens)

Classic Room (Two Queens)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

London

When you stay at Hard Rock Hotel London Ontario in London, you'll be in the historical district, within a 10-minute drive of Budweiser Gardens and University of Western Ontario. .This family-friendly hotel is 0.6 mi (1 km) from Western Fair District and 0.7 mi (1.1 km) from Western Fair Entertainment Centre.

What's nearby

  • Western Fair Entertainment Centre - 14 min walk - 1.3 km
  • Fanshawe College - 3 min drive - 2.5 km
  • Victoria Park - 4 min drive - 3.3 km
  • Budweiser Gardens - 5 min drive - 4.0 km
  • University of Western Ontario - 8 min drive - 5.8 km

Getting around

  • London, ON (XDQ-London Train Station) - 9 min drive
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Nova Era Bakery & Pastry - ‬9 min walk
  • ‪Crabby Joe's Bar & Grill - ‬20 min walk
  • ‪Kellogg Canada Inc - ‬8 min walk
  • ‪Tim Hortons - ‬11 min walk

About this property

Hard Rock Hotel London Ontario

Family-friendly hotel with 2 restaurants and a nightclub
Hard Rock Hotel London Ontario offers 164 accommodations with minibars and safes. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 164 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a nightclub, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Sessions, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
Sessions - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
GMT-5 Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
1913 - This fine-dining restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered valet parking on site (CAD 39 per day; includes in/out privileges)
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 35 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1,913
  • GMT-5 Lobby Lounge
  • Sessions

Things to do

  • 24-hour gym
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Hot tub
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Ropes course
  • Shopping
  • TV in common areas
  • Ziplining

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (213 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 85 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 35 for adults, and CAD 10 to 20 for children
  • Uncovered valet parking fee: CAD 39.00 per day (in/out privileges)
  • Pet fee: CAD 85 per pet (varies based on length of stay) plus CAD 75 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock London Ontario
Hard Rock Hotel London Ontario Hotel
Hard Rock Hotel London Ontario London
Hard Rock Hotel London Ontario Hotel London

Hard Rock Hotel London Ontario Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 71 out of 84 reviews
Rating 8 - Good. 9 out of 84 reviews
Rating 6 - Okay. 2 out of 84 reviews
Rating 4 - Poor. 0 out of 84 reviews
Rating 2 - Terrible. 2 out of 84 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new hotel is really nice! The location isn’t the best, but if you’re staying on property that doesn’t really matter. I expected there to be more variety for onsite dining and entertainment options, but we definitely enjoyed our 4 night stay. Being connected to the 100 Kellogg Lane building was key to the experience. I’d definitely stay there again.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities

Good but needs more attention to service

Valet parking wasn't complimentary. Need another sign to state self parking areas. Room wasn't ready when we checked-in. Later on was upgraded to another room and personal belongings tagged and brought to room. However, then someone knocked on our door and interrupted asking to come into the room to check that the minibar was stocked. Wish the room had been inspected prior to us arriving. Also noticed a blood stain on a bedsheet which I brought to the attention of reception at check-out. The bed was comfortable and we were able to "sleep like a rockstar". The Nespresso machine in the room was nice to have, but the mini creamers were just left out when they should be placed in the fridge. The brunch at Sessions was slow as was informed they were understaffed but the food was good. The pool and hot tub were phenomenal. Glad to have staff check and inspect for health and safety as after 10pm it's adults only. Shower area needs more hooks to hang towels and robes. Overall, the hotel is aesthetically pleasing, but definitely needs to improve on service. I was charged twice at checkout and tried to contact the hotel and no one has even acknowledged receipt of the situation.
Stayed 1 night in Jul 2025

10/10 Excellent

Felicia

Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

dino

Liked: Amenities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jesric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star property. Great customer service. Enjoyed the live music at the bar.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Beautiful hotel, lots of restaurants and bars to choose from. Easy parking. Would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel. Great condition - weird location. Looks like surrounding area is being gentrified. Warehouse district
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Hard Rock. All the staff were amazing! The on site restaurants were all very good. We enjoyed the adjacent entertainment venue, the Factory. The pool was one of the best pools we’ve been to in a hotel. A truly outstanding property!
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, love how many options there are for the kids. Wife and I wanted a "resort style" getaway without flying to Mexico, it was a great relax-cation
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only recommendation would be to tell housekeeping to not disturb guests before their check out time. I did not put up my do not disturb signage because I’ve never had the issue of housekeeping knocking on my door BEFORE my check out time which was at 11 am. She came at 10:30am and knocked on the door and when confronted her excuse was that some guests check out before their check out time. Wouldn’t it be revealed by front desk that I’d checked out? Was there some sort of lack of communication on their end? Either way it was not appreciated. Other than that everything was great, the room was lovely, very chic and trendy. Very cool hotel,
Stayed 1 night in Jul 2025

10/10 Excellent

Peniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very nice and clean 10 Stars
Stayed 1 night in Jul 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Jul 2025

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay. Love the hotel and activities in the building attached. The pool - indoor and outdoor was great. Overall perfect place to stop for R&R from US to Toronto.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chantel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Entertaining for both adults and children with a close walk to The Factory. Love the decor and overall look of the interior!
Stayed 1 night in Jul 2025

10/10 Excellent

Marlene, Chatham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you … so impressed … We are enjoying our time at Hard Rick Hotel in London Ontario!!!! Fantastic!!! Very interesting hotel!! Welcoming charming staff!! They seem excited to work here and very helpful!! We will return happily!!
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older area of town, not really a warm feel to it but the hotel is so amazing that it did not make much difference. Can walk to a great pub right across from the rear courtyard. Beautiful hotel and love that they made it part of the old Kellogg Warehouse.
Stayed 1 night in Jun 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Great service, excellent food, beautiful rooms. Everything is fresh and clean. The only issue we had was that there is no coffee available in the lobby before 7 am
Stayed 1 night in Jul 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new place
Stayed 2 nights in Jun 2025