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Helen's Hotel

2.0 star property

Photo gallery for Helen's Hotel

Free WiFi
Shared bathroom
Interior entrance
Interior detail
Free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View map
20 Craven Park, London, England, NW10 8TD
  • Place, Wembley Stadium
    ‪8 min drive‬
  • Place, OVO Arena Wembley
    ‪9 min drive‬
  • Place, Westfield London Shopping Centre
    ‪13 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪34 min drive‬

Room options

Standard Double Room

  • 0 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Quadruple Room

  • Sleeps 4
  • 2 Twin Bunk Beds

Family Room

  • Sleeps 6
  • 1 Double Bunk Bed and 2 Twin Beds

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  • Parking available
  • Laundry
  • Housekeeping
3.4 out of 5, 493 reviews
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About the area

London

When you stay at Helen's Hotel in London, you'll be connected to the convention center, a 5-minute drive from OVO Arena Wembley and 5 minutes from Wembley Stadium. .This hotel is 4.3 mi (6.9 km) from Kensington High Street and 4.5 mi (7.3 km) from Hyde Park.

What's nearby

  • Wembley Stadium - 8 min drive - 2.4 km
  • OVO Arena Wembley - 9 min drive - 3.4 km
  • Westfield London Shopping Centre - 13 min drive - 5.2 km
  • Kensington High Street - 19 min drive - 6.9 km
  • Hyde Park - 19 min drive - 7.8 km

Getting around

  • Harlesden Station - 7 min walk
  • Willesden Junction Underground Station - 16 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪Beit el Zaytoun - ‬13 min walk
  • ‪Grand Junction Arms - ‬11 min walk
  • ‪Rumi’s Cafe - ‬3 min walk
  • ‪New Atlas Cafe - ‬3 min walk
  • ‪Big Ben Fish Bar - ‬3 min walk

About this property

Helen's Hotel

Hotel connected to the convention center in London with free parking
Helen's Hotel offers 11 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Guests have access to shared bathrooms.
Make yourself at home in one of the 11 guestrooms. Complimentary wireless internet access is available to keep you connected. Shared bathrooms are provided.
Make use of convenient amenities, which include complimentary wireless internet access and bike parking.
Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • Virtual front desk

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bathroom

  • 2 shared bathrooms (in-room sinks)
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Host will greet you, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Helen's Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

6.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

ROBIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Matt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024

8/10 Good

Victoria

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Jose Daniel

Travelled with family
Liked: Staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Julie

Travelled with family
Liked: Staff & service

Inaccurate listing on Hotels.com

The room itself was very special and reasonably comfortable. However, it was shared bathroom when the listing suggested the room had a private bathroom. The manager kindly put other guests on another floor to allow us exclusive use of the ground floor bathrooms but it made it a less comfortable stay, especially for teenage girls who felt a little vulnerable.
Stayed 1 night in Oct 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities
Travelled as a family, was met on arrival to hotel, staff very friendly, gave the kids free lollipops& showed us to our room. Room was clean and comfy, just what we needed, shared bathrooms but didnt bother us as we didnt bump into anyone. Microwave, kettle& some cutlery in the room. Basic but for the price really good especially as its close to tube station. Area is a bit rough, rubbish etc everywhere but hotel itself was clean& tidy.
Stayed 3 nights in Sep 2024

8/10 Good

Bavanthan

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities
Not very safe. You can't even lock the door properly. The main door is also very unsafe
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
It was what you could expect, nothing over the top, but worth what you pay. The room was all freshly clean.
Stayed 1 night in Dec 2024