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Ilford Grand Hotel

3.0 star property

Photo gallery for Ilford Grand Hotel

Lobby
Deluxe Triple Room, Ensuite
Lobby
Premium Apartment, Ensuite (2 Bedroom Apartment Suite) | Lounge
Premium Apartment, Ensuite (2 Bedroom Apartment Suite) | Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
130 Cranbrook Rd, Ilford, England, IG1 4LZ
  • Place, Valentines Park
    ‪2 min walk‬
  • Place, Exchange Ilford
    ‪5 min walk‬
  • Place, Ilford Cricket Club
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪91 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Accessible, Ensuite

Deluxe Double or Twin Room, Accessible, Ensuite

Deluxe Double or Twin Room, Accessible, Ensuite

8.8 out of 10
Excellent
(27 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Quadruple Room, Accessible, Ensuite

Deluxe Quadruple Room, Accessible, Ensuite

Deluxe Quadruple Room, Accessible, Ensuite

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 King Bed

View all photos for Premium Apartment, Ensuite (2 Bedroom Apartment Suite)

Premium Apartment, Ensuite (2 Bedroom Apartment Suite) | Lounge

Premium Apartment, Ensuite (2 Bedroom Apartment Suite)

  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 King Bed

View all photos for Superior Double or Twin Room, Ensuite

Superior Double or Twin Room, Ensuite

Superior Double or Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)
Best Western London Ilford Hotel
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
3.6 out of 5, Good, 1,005 reviews
The price is NZ$128
includes taxes & fees
28 Mar - 29 Mar
Best Western London Ilford Hotel

About the area

Ilford

With a stay at Ilford Grand Hotel in Ilford (Valentines), you'll be within a 10-minute drive of ExCeL Exhibition Centre and Thames River. .This hotel is 8.6 mi (13.8 km) from London Bridge and 8.7 mi (14 km) from St. Paul's Cathedral.

What's nearby

  • Valentines Park - 2 min walk - 0.2 km
  • Exchange Ilford - 5 min walk - 0.4 km
  • The Hospital Chapel of St Mary & St Thomas - 6 min walk - 0.6 km
  • Ilford Cricket Club - 9 min walk - 0.8 km
  • Ilford Golf Club - 18 min walk - 1.5 km

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 5 min walk
  • London City Airport (LCY) - 17 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬1 min walk
  • ‪Jono's - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Moroccan Gardens - ‬6 min walk

About this property

Ilford Grand Hotel

Ilford Grand Hotel offers 76 accommodations with irons/ironing boards and blackout drapes/curtains. These individually decorated accommodations include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
Make yourself at home in one of the 76 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lift (100 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 40 per accommodation, per day
  • Breakage deposit: GBP 40 per stay

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: GBP 20 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Ilford Grand Hotel Hotel
Ilford Grand Hotel Ilford
Ilford Grand Hotel Hotel Ilford

Ilford Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 139 out of 279 reviews
Rating 8 - Good. 85 out of 279 reviews
Rating 6 - Okay. 29 out of 279 reviews
Rating 4 - Poor. 9 out of 279 reviews
Rating 2 - Terrible. 17 out of 279 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Claire

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The apartment was basic, could do with extra seating! Not the cleanest. But most of all, I left my passports and they refused to send them back. They do not response to emails, and when I phone, they tell me to email…
Stayed 3 nights in Nov 2025

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Cleanliness
Decent location but the bathroom was full of mould
Stayed 4 nights in Dec 2025

2/10 Terrible

Vishnu

Stayed 3 nights in Nov 2025

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, amenities
The check in was unbelievably difficult due to not having photo I D. I have never needed this before at any hitel I have stayed at.
Stayed 1 night in Dec 2025

10/10 Excellent

Shehzad

Liked: Property conditions & facilities
Good
Stayed 2 nights in Sep 2025

2/10 Terrible

Danish

Stayed 1 night in Nov 2025

2/10 Terrible

Danish

Travelled with group
Disliked: Cleanliness, staff & service, amenities
From start to finish, this was one of the worst and most disgusting hotel experiences I have ever had At check-in, the receptionist blatantly refused to acknowledge that I had booked an accessible room, despite me always booking one due to accessibility needs, especially now as my hand is broken and I require more space. He insisted all accessible rooms were sold out and gave me room 418. When I entered, the room was filthy, with dirt all over the walls. I immediately went back downstairs and refused to stay there. After showing my booking confirmation again, he suddenly “found” an accessible room and assigned me room 518. While slightly better, it was still dirty and unacceptable. The next morning at 10:45 am, I informed reception that the room needed servicing and that the toilet drainage was blocked, leaving the bathroom flooded. After being out for several hours, nothing had been done. I requested assistance again multiple times throughout the day, yet no one attended to the issue. Eventually, housekeeping only dropped off two towels and left, without fixing anything. In the evening, I raised the issue again with the same receptionist, who rudely dismissed me and ignored my complaint. His behavior was unprofessional, disrespectful, and shocking. I contacted Hotels.com three times, and they were assured by the hotel that the room would be cleaned, but nothing was ever done. At checkout, I showed the manager photos of the filthy conditions All I received was a brief “sorry”
Stayed 2 nights in Dec 2025

10/10 Excellent

Gurwinder

Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I had a really good stay at the Ilford Grand Hotel. I was there for one night by myself and the staff were absolutely amazing — genuinely some of the most helpful I’ve come across. They let me store my luggage before check-in, and even allowed my friends (who weren’t staying at the hotel) to leave their bags as well. They also held my luggage after check-out until the afternoon, which made the whole trip much easier. The room itself was clean and nicely presented. The main downside was the bed setup — two single beds pushed together that weren’t the most comfortable. There was also a random fridge on the floor plugged into the wall, which looked a bit out of place, but it didn’t cause any issues at all! One small inconvenience was that although the room had everything for making tea and coffee, there was no kettle provided. Luckily, there’s a coffee shop just a couple of doors down, so it wasn’t a big problem. Overall, great service and a pleasant stay — just a few minor things that could be improved! Would definitely consider staying again!
Stayed 1 night in Dec 2025

10/10 Excellent

Guoqiang

Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

8/10 Good

Leigh

Stayed 1 night in Dec 2025

4/10 Poor

Assia

Stayed 4 nights in Nov 2025

10/10 Excellent

KAMAL

Stayed 3 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 5 nights in Nov 2025

10/10 Excellent

Paul

Stayed 5 nights in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025

8/10 Good

Kazi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Dominic

Stayed 1 night in Nov 2025

8/10 Good

Mohd Umer

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was well cleaned, Day staff was in some tension; as he was not replying well to customers, maybe because of overload, but night staff was good to satisfy customers.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aleksandar

Stayed 1 night in Nov 2025

10/10 Excellent

Jake, BIRMINGHAM

Liked: Cleanliness, amenities, property conditions & facilities
Great room very clean , friendly staff , amazing breakfast
Stayed 2 nights in Nov 2025

6/10 Okay

Henry

Liked: Cleanliness
Disliked: Staff & service, room comfort
The room was small but reasonably clean. There were tea and coffee making facilities and shower gel/shampoo supplied. There was a basic continental breakfast included. The mattress was uncomfortably hard. We had a long check-in process because of a mix-up. It was not an expensive stay so overall reasonable value for money. I probably wouldn’t return - I feel it would be better to spend a little more at the Travelodge.
Stayed 1 night in Nov 2025

8/10 Good

Andrzej, Castleford

Stayed 1 night in Nov 2025