Leonardo Royal Hotel London City - Tower of London

4.0 star property

Photo gallery for Leonardo Royal Hotel London City - Tower of London

1 bedroom, premium bedding, in-room safe, desk
Indoor pool
Reception
City view from property
Daily buffet breakfast (GBP 20 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service

Explore the area

View map
8-14 Cooper's Row, London, England, EC3N 2BQ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪8 min walk‬
  • Place, St. Paul's Cathedral
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

Superior Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room (with 2 Queen Beds)

8.6 out of 10
Excellent
(103 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Double Room

8.4 out of 10
Very good
(14 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 King Bed

8.8 out of 10
Excellent
(105 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

With a stay at Leonardo Royal Hotel London City - Tower of London, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. .This spa hotel is 1.3 mi (2.1 km) from Borough Market and 1.3 mi (2.1 km) from Globe Theatre.

What's nearby

  • Tower of London - 2 min walk - 0.2 km
  • Tower Bridge - 8 min walk - 0.7 km
  • Borough Market - 16 min walk - 1.4 km
  • St. Paul's Cathedral - 19 min walk - 1.7 km
  • London Eye - 11 min drive - 4.6 km

Getting around

  • Fenchurch Street Station - 2 min walk
  • Tower Hill Station - 2 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪Savage Garden - ‬1 min walk
  • ‪canteenM - ‬1 min walk
  • ‪The Liberty Bounds (Wetherspoon) - ‬2 min walk
  • ‪The Minories - ‬3 min walk
  • ‪Traitor's Gate - ‬2 min walk

About this property

Leonardo Royal Hotel London City - Tower of London

Riverfront hotel with a full-service spa and a health club
Leonardo Royal Hotel London City - Tower of London offers 307 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ajala Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Stay in one of 307 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by Forum Restaurant for lunch, dinner, or brunch, where this restaurant specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Forum Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
Lutetia Bar and Brasserie - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 56 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Forum Restaurant
  • Lutetia Bar and Brasserie

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Nearby parking fee: GBP 56 per day (2625 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Leonardo Royal Hotel London City - Tower of London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1370 out of 2263 reviews
Rating 8 - Good. 528 out of 2263 reviews
Rating 6 - Okay. 220 out of 2263 reviews
Rating 4 - Poor. 95 out of 2263 reviews
Rating 2 - Terrible. 50 out of 2263 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mixed bag

Overall solid stay, nice hotel w amenities and great location. Service was mixed but generally a little lackluster for a hotel of this price point. Mix of nonchalance and attitude though some stars that went out of the way
Stayed 4 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Andrea

Stayed 4 nights in Aug 2025

10/10 Excellent

Kalina

Travelled with partner
Liked: Amenities
Great location
Stayed 1 night in Aug 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfectly located right outside the Tower Hill tube stop and I got to see the Tower of London just outside the door every day, which is one of my favorite London sights. Hotel was clean and the desk staff was friendly. The desk staff offered additional benefits and tried to accommodate us when things didn't go as expected (see below). The pool was a nice bonus although, I wish the family hours were a bit more flexible. The breakfast buffet was great too. The maid/cleaning staff was very unsatisfactory. They contributed to us getting in the room late at check-in, even when I requested to get in earlier if possible. They wouldn't answer the phone for the front desk staff when they called to check on the status repeatedly. Also, the first day we requested cleaning, they took our tip from the room, and didn't clean it! I had to call down to the desk about it and they offered fresh towels and apologized. The cleaning staff ended up coming that evening again as we were leaving for dinner. That experience on top of the late check-in made us feel very uneasy about using the cleaning services again and left a bad taste. Other than the poor cleaning service, I'd recommend the hotel again.
Stayed 6 nights in Jul 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff , lovely rooms and a swimming pool. The onsite restaurant was good value and delicious food
Stayed 1 night in Aug 2025

8/10 Good

Merrill

Travelled with family
Liked: Staff & service
Great location as walking distance to London bridge. The tube is right next to it which makes this a great location. Hotel is a bit tired looking and feel a bit worn out. The rooms are decent. Beds are very comfortable. Room itself is clean. Other public area is ok. The pool closes at 9 pm which is quite early in our perspective and couldn’t take enjoy the pool.
Stayed 5 nights in Jul 2025

8/10 Good

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great place and would stay again. Our ac stopped working and they switch us to a different room quickly. It's not super close to the air port but only you arrive it's great location. I also would recommend taking the tube to the airport because it's right beside the hotel. The hotel was beautiful and the pool is huge and having the steam room and sauna was a huge plus for us. We would definitely stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Stayed 5 nights in Jul 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to take a family. Staff were very helpful. Good location next to the tube.
Stayed 2 nights in Aug 2025

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near the Tower of London and walkable to many attractions. It’s also very close to the Tower Hill tube station.
Stayed 11 nights in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been travelling to London for many years and we have definitely found our go to hotel
Stayed 3 nights in Jul 2025

8/10 Good

Aisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday treat sray over in London after seeing a

Great stay, in the end! Nice big room, comfy beds, pool area lovely. The only down side was the showerr door didnt shut properly so water escaped making floor dangerously slippy and wet. Also upon arrival room wasn't ready at 3pm when check in started and we had a show booked to get to. Receptionist wouldn't check us in or give door keys and ee had a further 20 min wait and had to que for a second time. Not a very welcoming experience, plus it was a birthday treat that they were aware of so this start wasnt the best impression.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristi K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Shannon, crowborough

Travelled with partner
Liked: Cleanliness, staff & service
The pros: Spa very nice and not too busy. Breakfast great lots of choice, well replenished even towards the end of service, fresh omelette station great. Lobby area nice and bar nice. The cons: Room was disappointing. The double room really isn’t appropriate for 2 people to stay in, very small bed that is uncomfortable for two adults. The bathroom is run down and shabby, not seen an upgrade in a long time. Tiles so old they look dirty and fixtures very dated. Feels like a 3* at best. The plug sockets by the bedside table didn't work so faff charging phones. Mini fridge was locked so didn’t get to benefit from this. No clue why wasn’t mentioned at check in. Expedia rewards benefits not honoured no 20% credit on food or drink etc.
Stayed 1 night in Aug 2025

8/10 Good

yasmine

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, couldn’t ask for better!

We were allocated a beautiful spacious room with a balcony with amazing city views. The staff were attentive and friendly. Perfectly located and we can’t wait to come back.
Stayed 2 nights in Jul 2025

8/10 Good

Pippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Zayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sean

Weekend overnight stay

I was disappointed with our room , not good value for what was supposed to ge a superior room. Air conditioning was working so the room was roasting, eventually ater an hour the hotel sorted a fan. The bath shower combination is dated and not suitable for everyone.
Stayed 1 night in Aug 2025

2/10 Terrible

Georgina

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not a great experience, they blamed the system.

Intrusion into the room at 9am by cleaner, and then 10am by a porter, after late night not much sleep and despite lock, do not disturb, not safe or secure. Minibar despite leaving credit card was still locked. A/c not working, windows sealed could not open.
Stayed 1 night in Aug 2025

8/10 Good

Britton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful with good restaurant options and tube within walking distance. The only thing I would change was the pool hours - there were very limited hours that kids are allowed in the pool.
Stayed 7 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025