Leonardo Royal Hotel London City - Tower of London

4.0 star property

Photo gallery for Leonardo Royal Hotel London City - Tower of London

1 bedroom, premium bedding, in-room safe, desk
Daily buffet breakfast (GBP 20 per person)
City view from property
Reception
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service

Explore the area

View map
8-14 Cooper's Row, London, England, EC3N 2BQ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪8 min walk‬
  • Place, St. Paul's Cathedral
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

Superior Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room (with 2 Queen Beds)

8.6 out of 10
Excellent
(99 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Double Room

8.4 out of 10
Very good
(14 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 King Bed

8.8 out of 10
Excellent
(105 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed, City View

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

With a stay at Leonardo Royal Hotel London City - Tower of London, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. .This spa hotel is 1.3 mi (2.1 km) from Borough Market and 1.3 mi (2.1 km) from Globe Theatre.

What's nearby

  • Tower of London - 2 min walk - 0.2 km
  • Tower Bridge - 8 min walk - 0.7 km
  • Borough Market - 16 min walk - 1.4 km
  • St. Paul's Cathedral - 19 min walk - 1.7 km
  • London Eye - 8 min drive - 3.9 km

Getting around

  • Fenchurch Street Station - 2 min walk
  • Tower Hill Station - 2 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪canteenM - ‬1 min walk
  • ‪Savage Garden - ‬1 min walk
  • ‪The Liberty Bounds (Wetherspoon) - ‬2 min walk
  • ‪Traitor's Gate - ‬2 min walk
  • ‪The Minories - ‬3 min walk

About this property

Leonardo Royal Hotel London City - Tower of London

Riverfront hotel with a full-service spa and a health club
Leonardo Royal Hotel London City - Tower of London offers 307 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ajala Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Stay in one of 307 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by Forum Restaurant for lunch, dinner, or brunch, where this restaurant specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Forum Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
Lutetia Bar and Brasserie - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 56 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Forum Restaurant
  • Lutetia Bar and Brasserie

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Nearby parking fee: GBP 56 per day (2625 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Reviews

Leonardo Royal Hotel London City - Tower of London Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1358 out of 2243 reviews
Rating 8 - Good. 522 out of 2243 reviews
Rating 6 - Okay. 217 out of 2243 reviews
Rating 4 - Poor. 95 out of 2243 reviews
Rating 2 - Terrible. 51 out of 2243 reviews

Reviews

8/10 Good

Barna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hotel issues

Hotel was very nice, but there were some big disappointments. The air conditioning in both ourooms didn't work. Had to bring us a portable unit. Restaurants and pool closed so early that we had to chiose whether to have dinner or swim, because there wasn't enough time to do both. Biggest problem was the hop on bus that you recommended ended their blue line service, and we were stranded at museum. Had to take a cab back which was very expensive, and we already paid so much for the hop on bus. Don't recommended "city sightseeing". We saw every other bus except that one. That was an expensive lesson for us. A minor problem was the excessive air fresheners in lobby. It clung to the nose no matter where you sat. Outdoor seating was nice and fragrance free
Stayed 4 nights in Jul 2025

6/10 Okay

Keeley

Travelled with family
Disliked: Property conditions & facilities
The room smelt of smoke when we arrived, the air conditioning was not working so the room was extremely hot! There was also no shower gel in the container in our bathroom.
Stayed 1 night in Jul 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was not ideal for 4 people, not enough storage and small bathroom. The hotel apart from the room was great, close to the tube and walking distance to the tower London
Stayed 7 nights in Jul 2025

6/10 Okay

Benjamin

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Unfortunate experience and missed opportunity

We had an ok time, ruined by a few bad experiences. The hotel seems incomplete, meaning there were nice things about it, but some things were dated or cheap. Also, some staff members were great, and some were very rude and terrible costumer service.
Stayed 4 nights in Jul 2025

8/10 Good

Patricia

Stayed 2 nights in Jul 2025

8/10 Good

Peter

Stayed 1 night in Jul 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Rohit

Travelled with family
Disliked: Cleanliness
Pros - Close to Tower Hill and the underground. Centrally located to many things. Cons - We were given a room that was small, dark and stuffy and now what we paid for. We showed them details of our reservation and asked to be switched. In the new room, the bath shower and sink were clogged. They fixed the shower, but we had a clogged sink our entire stay of one week. When we entered, there was leftover food in the fridge from a previous guest. They were informed about it, and it was not cleaned. When we reminded them again, they said we should throw it out ourselves. The food was left there our entire visit without being cleaned by housekeeping. Our room wasn't serviced even when we were out for the whole day. For our entire week, the room was serviced once on their own. Another time, we got new towels in the evening after we contacted them about it. Some of the front desk staff was unhelpful and didn't seem to care. The elevators were not all functional causing long waits. The hallway had repairs done which cause a lot of smell and debris on the walkway carpet.
Stayed 6 nights in Jul 2025

10/10 Excellent

Timothy Wayne

Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, large comfortable bed and sound proofed rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ana Lucia

Stayed 1 night in Jul 2025

10/10 Excellent

Antonio

Stayed 9 nights in Jul 2025

10/10 Excellent

kathleen m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only downside of this property was that there did not appear to be a service lift. The lifts were slow and crowded. The hotel is a little dated but its a great locatio
Stayed 6 nights in Jul 2025

10/10 Excellent

jorge

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros Quiet Large rooms Close to transportation Great breakfast selection Great views and large windows Amenities like toiletries and water Cons Some of the hallways smell mildewy The elevators were slow We had an off customer service experience with our luggage hold upon check-in. I was asked to go into the chaotic luggage storage are to pick out my own bags and then take them myself. I could have taken anyone’s bag. Also, why didn’t they offer to take them up to my room for me? After this one incident, we had great service. Overall, I would stay here again due to the proximity to the underground, the large size of the rooms, and breakfast selection.
Stayed 2 nights in Jul 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely hotel, staff were brilliant. Especially the reception and breakfast staff. The pool was a lot bigger than I expected. Great location, close to tube station and site seeing. We will be back.
Stayed 1 night in Jul 2025

2/10 Terrible

Georgina

Liked: Cleanliness, property conditions & facilities, room comfort

Joy to disappointment

We had a lovely stay, the location was great, the room was clean and very comfortable. The staff in reception and the bar were friendly. Unfortunately on our check out day we left our bags with the concierge team and on collection discovered that an iPad had been stolen. Ruined the entire weekend
Stayed 2 nights in Jul 2025

10/10 Excellent

Presley

Stayed 1 night in Jul 2025

6/10 Okay

Mike

Stayed 3 nights in Jul 2025

2/10 Terrible

Daniel

Disliked: Cleanliness
The hallway smelled of mildew. Wall panels were removed. Room said AC but controller didn’t work. Staff sent 1 small oscillating fan to cool room. Worst night sleep.
Stayed 1 night in Jul 2025

6/10 Okay

Kerry

Travelled with partner
The photos online made it seem a lot better . We had a room with worse view ever bed was very small double . Shower fell apart when I went to use it . I booked here for my husband 40th I was hoping for more a grow would have been really nice . Room could do with an update .
Stayed 2 nights in Jul 2025

10/10 Excellent

Elona

Stayed 8 nights in Jun 2025

8/10 Good

Warnakulasuriya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a very nice place. The room was very spacious and the facilities were very nice. Very close to the district line underground station. Walking distance to Tower of London and Tower Bridge. And walking distance to lot of restaurants. Very good breakfast and good bar and food. Nice cafe as well. Only thing was last day room cleaning was not done but upon request it was done very quickly. Also we lost 3 neck pillows in storage unfortunately we only realised that while Parton last day. They were helpful in trying to find it but looks like someone would have taken them. But overall well worth the money.
Stayed 5 nights in Jun 2025