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Park Grand Mayfair

4.0 star property

Photo gallery for Park Grand Mayfair

Lobby
Spa
Staircase
Minibar, in-room safe, desk, soundproofing
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

View map
31 Great Cumberland Place, London, England, W1H 7TA
  • Place, Marble Arch
    ‪3 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Oxford Street
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room

7.2 out of 10
Good
(5 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.0 out of 10
Good
(28 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

Minibar, in-room safe, desk, soundproofing

Club Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Berkley Single

Minibar, in-room safe, desk, soundproofing

Berkley Single

  • Sleeps 1

View all photos for Berkley Double

Minibar, in-room safe, desk, soundproofing

Berkley Double

  • Sleeps 2

Hyde Park Club Room

  • Sleeps 2

View all photos for Hyde Park Triple Room

Minibar, in-room safe, desk, soundproofing

Hyde Park Triple Room

  • Sleeps 3

Deluxe Double Room

  • Sleeps 2

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About the area

London

With a stay at Park Grand Mayfair, you'll be centrally located in London, within a 5-minute walk of Marble Arch and Hyde Park. .This hotel is 0.7 mi (1.1 km) from Oxford Street and 0.3 mi (0.5 km) from Baker Street.

What's nearby

  • Marble Arch - 3 min walk - 0.3 km
  • Hyde Park - 4 min walk - 0.4 km
  • Oxford Street - 12 min walk - 1.0 km
  • Piccadilly Circus - 7 min drive - 2.0 km
  • Buckingham Palace - 8 min drive - 2.1 km

Getting around

  • Marble Arch Underground Station - 3 min walk
  • Marylebone Station - 12 min walk
  • London City Airport (LCY) - 45 min drive

Restaurants

  • ‪WatchHouse - ‬2 min walk
  • ‪Paul - ‬3 min walk
  • ‪Feya - ‬3 min walk
  • ‪GAIL's Bakery - ‬2 min walk
  • ‪Daisy Green - ‬2 min walk

About this property

Park Grand Mayfair

Hotel with a restaurant, 3-minute walk to Marble Arch
Park Grand Mayfair offers 42 accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 42 guestrooms featuring iPod docking stations and minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). English breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Park Grand Mayfair has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Property is also known as

Marble Arch Montcalm
Marble Arch Montcalm Hotel
Marble Arch Montcalm London
Montcalm Marble Arch
The Marble Arch By Montcalm Hotel London
Marble Arch London Hotel London
Marble Arch London Hotel
Marble Arch London London
Marble Arch Hotel
Marble Arch London
Marble Arch
The Marble Arch London England
The Marble Arch by Montcalm

Park Grand Mayfair Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 211 out of 602 reviews
Rating 8 - Good. 153 out of 602 reviews
Rating 6 - Okay. 95 out of 602 reviews
Rating 4 - Poor. 69 out of 602 reviews
Rating 2 - Terrible. 74 out of 602 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff/location

Perfect staff. Made us feel like millionaires.
Stayed 1 night in Jul 2025

10/10 Excellent

Veronica Mendoza

Stayed 5 nights in Apr 2025

4/10 Poor

alanoud

Liked: Staff & service
Not give us the room we choose
Stayed 5 nights in Jul 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean as expected. Lovely breakfast manager - nothing too much trouble
Stayed 1 night in Jul 2025

10/10 Excellent

Claire-ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Perfect for our BST Hyde Park event, very short walk to and from event. Lovely and friendly reception staff who also arranged early check in. I would definitely book again
Stayed 1 night in Jul 2025

2/10 Terrible

Deborah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There is no restaurant There is no Room service We did not have a deluxe double room despite it was booked and confirmed moths ago and i notified them we would be late checking in. I have given the gotel chance to respond but honesty i dont think they care. The staff were good e
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

ian

Travelled with partner
Liked: Cleanliness
Number of issues, room did not reflect images on website, very small with no room to move around. air con not working and even after reporting it, never got a follow up call. Fridge not plugged in so took time to get to temp which due to weather, should have been on at arrival. Breakfast good
Stayed 2 nights in Jul 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
I just like the location. Other than that, I regret staying there. Washroom is dirty, dirty kitchen sink and under the sink, utensils not washed properly, and lots hair on floor/not mopped well and dusty. I should have taken photos as soon as I came in. The owner needs to talk to the cleaner or check after cleaning.
Stayed 8 nights in Jun 2025

6/10 Okay

Paul

Stayed 1 night in Jul 2025

6/10 Okay

Kyra

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Unwelcoming.

The hotel was in great proximity for our needs and very clean although reception staff seemed a little aloof and somewhat unfriendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, great location

Fantastic hotel in a great location for restaurants, Oxford St shopping and Hyde Park. Our room was spacious, comfortable and clean and the breakfast selection was plentiful with freshly cooked eggs to order. But the cherry on the cake is the staff, Galina in particular really went out of her way to make our stay memorable. She's so helpful and cheerful, and asset to any establishment.
Stayed 1 night in Jul 2025

8/10 Good

Brian

Stayed 2 nights in Jul 2025

10/10 Excellent

Verity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allowed to check in early and leave our bags with reception, which was very helpful. Similarly, that allowed us to leave our bags after check out. It made shopping so much easier. Whilst it might have been nice to get a drink in the hotel bar after the event we went to, they don’t have this facility. Other than that it was a lovely stay. Would recommend going to a local shop before heading back to the hotel if another guest found themselves in the same position.
Stayed 1 night in Jul 2025

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Rabia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff amazing, just the room we had in the basement as too close to the doors and steps so very noisy
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

Nice reception and we had a room in the basement which was well air conditioned. Well located hotel and was reasonably priced.
Stayed 1 night in Jul 2025

8/10 Good

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful additional touches - Great Value

Lovely hotel with all thebkiyyle extras to make your stay enjoyable. Obviously a woman involved in the planning, some nice touches: water, fruit, ear-buds, cotton wool, elemis toiletries, slippers, plus a delicious brekkie!
Stayed 2 nights in Jun 2025

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in excellent location for what was needed
Stayed 1 night in Jun 2025

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good location. Staff pleasant
Stayed 1 night in Jun 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location near Marble Arch. Close to great restaurants, shopping, and Hyde Park.
Stayed 1 night in Jun 2025

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not a 4 star! Property is in a great area just off Marble Arch, reception area is nice and the staff are helpful however the single rooms on the lower ground floor are grim! Damp cold and windowless, very unpleasant to sleep in
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and room
Stayed 2 nights in May 2025

6/10 Okay

Jenny

Room was very dark with little natural light and service was ok, but that was it.
Stayed 2 nights in May 2025