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Staybridge Suites London by IHG

3.0 star property

Photo gallery for Staybridge Suites London by IHG

Property amenity
Exterior
Exterior
Suite, 1 Bedroom, Kitchen
Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
824 Exeter Road, London, ON, N6E1L5
  • Place, White Oaks Mall
    ‪12 min walk‬
  • Place, Forest City Velodrome
    ‪2 min drive‬
  • Place, Landmark Cinemas 8 London
    ‪5 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(21 reviews)
  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

7.6 out of 10
Good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Studio Suite, 1 King Bed with Sofa bed, Kitchen

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.6 out of 10
Excellent
(27 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, Kitchen

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, Kitchen

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

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About the area

London

With a stay at Staybridge Suites London by IHG in London (Westminster), you'll be within a 15-minute drive of Budweiser Gardens and University of Western Ontario. .This hotel is 0.9 mi (1.4 km) from White Oaks Mall and 1.2 mi (2 km) from Forest City Velodrome.

What's nearby

  • White Oaks Mall - 12 min walk - 1.0 km
  • Forest City Velodrome - 2 min drive - 1.5 km
  • Landmark Cinemas 8 London - 5 min drive - 1.8 km
  • Budweiser Gardens - 20 min drive - 7.5 km
  • University of Western Ontario - 28 min drive - 9.6 km

Getting around

  • London, ON (XDQ-London Train Station) - 16 min drive
  • London, ON (YXU-London Intl.) - 18 min drive

Restaurants

  • ‪Beertown Public House London White Oaks - ‬20 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Chuck's Roadhouse Bar & Grill - ‬9 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪South Side Family Restaurant - ‬10 min walk

About this property

Staybridge Suites London by IHG

Hotel in London with free breakfast and a 24-hour fitness center
Staybridge Suites London by IHG offers 117 accommodations with coffee/tea makers and hair dryers. 55-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2025.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 117 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 55-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Staybridge Suites London by IHG. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in London? This hotel has 226 square feet (21 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A deposit will be applied when reservations are made with a debit card.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

We should mention

Pool access available from 6:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Staybridge Suites London by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

BLESSING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast, helpful staff. Very good overall experience. Will come back.
Stayed 7 nights in Sep 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities
From the Customer Service Representative to the lovely wait staff in the Breakfast Room , the entire experience was top-notch! The would not hesitate to stay at another time!
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Maye

Disliked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip with 2 grandsons before school returns. Room was awesome for the 4 of us. Separate bedroom with 2nd tv made for relaxing evenings for everyone, after spending the days at the beach. Great breakfasts with lots of choices. Nice pool for before bed swim. Friendly staff, clean well maintained rooms. Absolutely nothing to complain about!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
staff were extremely friendly very clean and well cared for room and building in general well done
Stayed 2 nights in Sep 2025

6/10 Okay

Laura

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They were extremely short staffed. Our room was not thoroughly cleaned, as a pet friendly hotel & there was a lot of dog hair throughout the room. The staff who were there, were friendly & doing their best. However, they were unable to provide bedding for the second bed in the room. We ended up getting only 2 flat sheets at 9pm. No fitted sheet, no blanket. There was also a towel shortage & we were unable to get more than 3 towels for a 4-person occupancy room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious clean unit; decent gym; nice warm breakfast; cordial staff
Stayed 1 night in Sep 2025

10/10 Excellent

Dwain

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Family freindly. Breaskfast options. Pool (it was closed when we went but we were offered to use another hotels pool) very easy to find. Friendly staff. We loved the jet tubs and the full kitchenette. Personally i would have loved a 2nd bed not pull out couch but it was still manageable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Helena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, it felt like a studio apartment. It had a nice courtyard, putting green and really nice staff. The breakfast was good, but tue breakfast sitting area is quite compact. I would definitely stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Clint

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi in room was weak and cut out. Wifi downstairs in lobby was good.
Stayed 1 night in Sep 2025

2/10 Terrible

Joseph

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Geena

Stayed 1 night in Aug 2025

10/10 Excellent

GOLAM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

jake

Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom wasn’t supplied with toilet paper. Kitchen was filthy. Dirty cups, dirty microwave. Floor wasn’t vacuumed. Bedsheets had hard black crumbs. Front desk, house keeping did not answer the phone for 6-7 hours… Disappointed with the entire experience. London baseball tournament over the Labour Day long weekend. Kids running around pulling pranks on the rooms. Knocking and running away. Lack of respect from them and the parents. It’s not a play ground. So apparently I was in the wrong for being disturbed? Don’t go to staybridge, best western is your best bet. Who have security and have reasonable staff and guests.
Stayed 1 night in Aug 2025

6/10 Okay

Debbie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Gayatri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option for stay
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth the price for the stay!! Very clean and more then i expected in the room!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Wainwright

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very good value. The rooms are terrific and the breakfast was always first rate. The coffee is terrific. Definitely staying there whenever we go to London.
Stayed 7 nights in Aug 2025

2/10 Terrible

mary

Stayed 1 night in Aug 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was amazing!!
Stayed 7 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7nights family visit from Montreal

We've spent an amazing week at this hotel. The staff was caring, kind and efficient. The pool, bbq, patio set and mini putt area were great for our family, especially our small kids. We had everything we needed in our room, from cooking to washing to sleeping. My only cons are: - The lack of variety for breakfast in the hot section (always eggs, potatoes, sausages, beans) even though the eggs/sausages were a bit different from time to time, I think some other items should be added in the rotation (such as pancakes, french toast, etc) - Even though, during the weekdays, housekeeping staff would come and ask us if we needed new towels and our trash cans to be emptied, they never came inside the room while we were there, which was fine, but when we needed the livingroom and kitchen to be broomed and mopped, we asked for it, no one came, so my husband had to run to find a tiny broom from one of the housekeepers and she didn't have a dust collector. She said she'd bring it to us once she'd find it, but never came back, so we had to leave the dust in a corner of the room until we left, 3 days later. We're very happy with everything that was available to us, especially the free laundrymat. When my son made an accident in his bed during our 1st night, they came as quick as possible to change the whole bedding, which was truly appreciated. The cold section of the breakfast was perfect with it's selection of bread, cereals, yogurt, waffles, etc Great location, near many stores.
Inside pool
Tv in one of the 2 bedrooms.
Stayed 7 nights in Aug 2025

8/10 Good

Shari

Stayed 2 nights in May 2025