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Staybridge Suites London by IHG

3.0 star property

Photo gallery for Staybridge Suites London by IHG

Exterior
Indoor pool
Fitness facility
Property amenity
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View map
824 Exeter Road, London, ON, N6E1L5
  • White Oaks Mall
    ‪12 min walk‬
  • Victoria Hospital
    ‪7 min drive‬
  • Budweiser Gardens
    ‪10 min drive‬
  • London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchen

7.6 out of 10
Good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, Kitchen

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.4 out of 10
Very good
(20 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(19 reviews)
  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 King Beds

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About the area

London

With a stay at Staybridge Suites London by IHG in London (Westminster), you'll be within a 15-minute drive of Budweiser Gardens and University of Western Ontario. .This hotel is 0.9 mi (1.4 km) from White Oaks Mall and 1.2 mi (2 km) from Forest City Velodrome.

What's nearby

  • White Oaks Mall - 12 min walk - 1.0 km
  • Victoria Hospital - 7 min drive - 5.4 km
  • London Convention Center - 10 min drive - 7.8 km
  • Budweiser Gardens - 10 min drive - 8.2 km
  • University of Western Ontario - 14 min drive - 10.7 km

Getting around

  • London, ON (XDQ-London Train Station) - 16 min drive
  • London, ON (YXU-London Intl.) - 18 min drive

Restaurants

  • ‪Beertown Public House London White Oaks - ‬20 min walk
  • McDonald's
  • ‪McDonald's - ‬19 min walk
  • ‪Chuck's Roadhouse Bar & Grill - ‬9 min walk
  • ‪South Side Family Restaurant - ‬10 min walk

About this property

Staybridge Suites London by IHG

Hotel in London with free breakfast and a 24-hour fitness center
Staybridge Suites London by IHG offers 117 accommodations with coffee/tea makers and hair dryers. 55-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2025.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 117 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 55-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Staybridge Suites London by IHG. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in London? This hotel has 226 square feet (21 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
A deposit will be applied when reservations are made with a debit card.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

We should mention

Pool access available from 6:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Reviews

Staybridge Suites London by IHG Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 524 out of 1009 reviews
Rating 8 - Good. 258 out of 1009 reviews
Rating 6 - Okay. 114 out of 1009 reviews
Rating 4 - Poor. 61 out of 1009 reviews
Rating 2 - Terrible. 52 out of 1009 reviews

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

10/10 Excellent

Robyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Staybridge hotel was absolutely amazing! We loved the outside space to be able to have the option to sit outside. Our room was gorgeous and very clean and spacious for our family. The staff were excellent. We will definitely be staying there again and again
Stayed 1 night in Jun 2025

6/10 Okay

Abigail

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
It was a great hotel, loved our stay. When I booked online there was no mention about where to add if I was staying with a pet so they charged me an extra 75, they never said that also included tax, and they charged me extra for my dog to stay with tax. And now there’s a pending charge on my credit card as well and I have no idea why, there is no reason for this charge…
Stayed 1 night in Jun 2025

8/10 Good

Stephanie, Kingston

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great spot for a short stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathleen

Stayed 7 nights in Jun 2025

10/10 Excellent

Anna Rea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms. Great breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

yu wei

Stayed 1 night in May 2025

8/10 Good

Tiffany

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was nice but when we checked in the door was propped open with the door lock. Didn’t feel comfortable. Also the floor needed to be cleaned better and old coffee grinds we found and smelling in the coffee maker
Stayed 2 nights in May 2025

10/10 Excellent

Allison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The room was great for us! The fridge and kitchen area were really useful! The lobby and some common areas were under renovation but it didnt impact our stay. There was hot breakfast in the mornings and the pool was heated which was great! There was a kids baseball team or a number of kids teams staying there also? So alot of running around in the hallways but nothing overbearing. Front desk staff and dining area staff were very friendly. Good experience, I would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Tran

Travelled with partner
Liked: Cleanliness, amenities
Clean and decent size room. Great location with lots of food choices around.
Stayed 2 nights in May 2025

10/10 Excellent

Ahmad Abdul

Stayed 1 night in May 2025

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay as always very clean
Stayed 2 nights in May 2025

4/10 Poor

Ethan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
There was ongoing construction outside and to the interior , which I understand. They are making improvements. The room however, was chosen for the tub and the kitchenette. The tub didn’t work, the sheets for the pull out bed weren’t available , the toaster and stove didn’t work . I had maintenance staff visit 3x in 12 hours . The staff were so sweet and accommodating. Really wonderful people and they did their best to help! Can’t say enough about them!
Stayed 1 night in May 2025

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super breakfasts . Nice suite .
Stayed 2 nights in May 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Alejandra

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Angie, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely come back to this hotel. The room we had was clean and spacious.
Stayed 1 night in May 2025

8/10 Good

Debra

Stayed 1 night in May 2025

10/10 Excellent

Tabitha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally the only thing I didn't like was that the TV wasn't a smart TV and outdated . Everything else was so perfect
Stayed 1 night in May 2025

10/10 Excellent

Gilbert

Stayed 2 nights in Apr 2025

8/10 Good

Harry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. The suite was well furnished. The desk did not have a table light (or some form of lighting) though. Also, only one trash bin i the bathroom only (could have used one in the living room or the bedroom).
Stayed 1 night in May 2025

4/10 Poor

Raghad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad customer service

The TV has no signal we asked for help from the front desk promised us to send someone to fix it at 5:00 pm ended up nothing happened we asked for another another room since we haven’t touched anything in our room promised there is someone coming to fix the TV soon, then totally ignored the issue without apologizing.
Stayed 1 night in May 2025

10/10 Excellent

Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was super nice and the staff were very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Josh

Stayed 1 night in Mar 2025