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The Mayfair Townhouse

5.0 star property

Photo gallery for The Mayfair Townhouse

Classic Room
Suite (Garden)
Terrace/patio
Designer toiletries, hair dryer, bathrobes, slippers
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
27-41 Half Moon Street, London, England, W1J 7BG
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Place, Piccadilly Circus
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪68 min drive‬

Room options

View all photos for Loft

Loft

Loft

  • Sleeps 3
  • 2 King Beds

View all photos for Executive Room

Premium bedding, free minibar, in-room safe, desk

Executive Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, free minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Garden)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room (Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Fifth Floor)

Premium bedding, free minibar, in-room safe, desk

Suite (Fifth Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Skylight)

Premium bedding, free minibar, in-room safe, desk

Suite (Skylight)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Premium bedding, free minibar, in-room safe, desk

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Cabin

Premium bedding, free minibar, in-room safe, desk

Cabin

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite (Green Park )

Premium bedding, free minibar, in-room safe, desk

Suite (Green Park )

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Garden)

Premium bedding, free minibar, in-room safe, desk

Suite (Garden)

  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)
The Chesterfield Mayfair
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,003 reviews
The price is NZ$706
includes taxes & fees
29 Mar - 30 Mar
The Chesterfield Mayfair

About the area

London

With a stay at The Mayfair Townhouse, you'll be centrally located in London, within a 10-minute walk of Hyde Park and Buckingham Palace. .This luxury hotel is 1.1 mi (1.7 km) from Piccadilly Circus and 1.2 mi (2 km) from Selfridges.

What's nearby

  • Piccadilly - 2 min walk - 0.2 km
  • Green Park - 2 min walk - 0.2 km
  • Hyde Park - 7 min walk - 0.7 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Piccadilly Circus - 12 min walk - 1.0 km

Getting around

  • Green Park Underground Station - 3 min walk
  • London Victoria Station - 18 min walk
  • London City Airport (LCY) - 46 min drive

Restaurants

  • ‪Kayu - ‬1 min walk
  • ‪Ferdi - ‬1 min walk
  • ‪Burger & Lobster Mayfair - ‬1 min walk
  • ‪Caffè Nero - ‬1 min drive
  • ‪Queens of Mayfair - ‬2 min walk

About this property

The Mayfair Townhouse

The Mayfair Townhouse offers 172 air-conditioned accommodations with free minibar items and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 172 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this Georgian hotel include complimentary wireless internet access, concierge services, and a living plant wall.
Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
The Dandy Bar - This cocktail bar serves breakfast, lunch, and dinner.

Awards and affiliations

The Mayfair Townhouse is listed in the 2021 Condé Nast Traveler Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 50 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: GBP 25 per person
  • A bar/lounge

Restaurants on site

  • The Dandy Bar

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 25 per person
  • Nearby parking fee: GBP 50 per day (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Mayfair Townhouse
The Mayfair – An Iconic Luxury
The Mayfair Townhouse – by Iconic Luxury Hotels
The Mayfair Townhouse – an Iconic Luxury Hotel Hotel
The Mayfair Townhouse – an Iconic Luxury Hotel London
The Mayfair Townhouse – an Iconic Luxury Hotel Hotel London

The Mayfair Townhouse Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 896 out of 1189 reviews
Rating 8 - Good. 157 out of 1189 reviews
Rating 6 - Okay. 77 out of 1189 reviews
Rating 4 - Poor. 35 out of 1189 reviews
Rating 2 - Terrible. 24 out of 1189 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Belle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay, can’t wait to book again!
Stayed 1 night in Dec 2025

4/10 Poor

Johann

Stayed 1 night in Nov 2025

6/10 Okay

Simon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is clean, tidy and staff are polite.. on check in nothing was explained (usual Info re Breakfast times etc), our bag was left in storage, not taken to the room; not a show stopper but annoying as it was stated this would happen and meant an additional trip to reception. All in all a nice hotel, comfortable bed, but not outstanding
Stayed 1 night in Dec 2025

10/10 Excellent

andrew

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay. Excellent all round.
Stayed 1 night in Dec 2025

10/10 Excellent

andrew

Liked: Cleanliness, amenities, property conditions & facilities
This is a really great hotel. One of the best options in Mayfair imo.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, facilities and staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Omar, Herblay

Stayed 1 night in Dec 2025

8/10 Good

Rochelle

Stayed 5 nights in Nov 2025

10/10 Excellent

Ido

Business traveller
Stayed 4 nights in Nov 2025

10/10 Excellent

Rajah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, gorgeous room, great location, would thoroughly recommend!!!
Stayed 1 night in Dec 2025

4/10 Poor

Tung

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location, nice room & decor, but didn't feel like a premium hotel so was overpriced for what it was. Complimentary minibar and snacks was good, but note there is no alcoholic drinks. Shower was scolding hot even on minimum temp - to the point where it was a safety issue. Was told on enquiry that it was a Thames Water issue. I felt that they should've issued a safety warning to all rooms. Someone had vomitted in one of the lifts. We had trouble calling the second lift. Took a good 10-15 mins to finally get upstairs. Cleaning staff were alerted but it seemed to take a long time to address the issue. Would choose to stay elsewhere next time.
Stayed 1 night in Dec 2025

2/10 Terrible

Steven

Disliked: Staff & service
The check-in was one of the most unpleasant experiences I have had. Overall the very little customer service we required was below what one could reasonably expect.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alex

Stayed 1 night in Dec 2025

10/10 Excellent

Marwan

Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
Great room, staff and service
Stayed 1 night in Nov 2025

2/10 Terrible

Brendan

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stay in London most weeks and this is by far the worst experience I’ve ever had. The service was appalling, pretentious even. Couldn’t get served when I had a business client with me at the bar ( the bar was virtually empty), but when we stood up to leave, the waitress sped over with the bill. My client looked at me in disbelief. My room booking (for £455 a night) included breakfast. But I was challenged at reception and the concierge had to ring a manager, who asked for him to take a photo of my phone with the booking confirmation to PROVE that breakfast was included. Then he proceeded to tell me they’re having a lot of problems like this with Expedia bookings! Then why challenge me as if I’m lying? Honestly, the worst service I have ever had in any hotel, never mind a supposed luxury one. PS it wasn’t the concierge fault…he was merely doing what his manageress was instructing him over the phone. Terrible!
Stayed 1 night in Nov 2025

10/10 Excellent

Kerry

Stayed 4 nights in Nov 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
Staff amazing, room was wonderful and food delicious - a perfect stay in a incredible location
Stayed 1 night in Nov 2025

10/10 Excellent

Mary Claire

Stayed 2 nights in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and
Stayed 2 nights in Nov 2025

10/10 Excellent

Lynda Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely experience to stay at Mayfair Townhouse. Staff is 5 star all the way, location is super. Will definitely be returning for another stay
Stayed 7 nights in Nov 2025

10/10 Excellent

Jolie

Stayed 3 nights in Nov 2025

2/10 Terrible

soraya

Disliked: Cleanliness, staff & service
I booked this hotel for a special birthday surprise for my boyfriend, and unfortunately the entire experience was one disappointment after another. From the moment we arrived, the service was disorganized and unprofessional. There was a reservation mix-up on the hotel’s end, not ours, yet we were made to wait more than an hour in the lobby with no clear communication. Instead of offering any form of compensation or upgrade for the inconvenience, the hotel actually downgraded us to a smaller room for the first night — and we never received the price difference back. The room itself was far below five-star standards. The window was extremely dirty, and even after asking twice for it to be cleaned (and being repeatedly told it would be taken care of), nothing ever happened. To make matters worse, when we checked out, they never provided us with an invoice. I have now emailed them three times, and still no response. This level of inefficiency and lack of basic service is shocking for a hotel that advertises itself as luxury. Overall, the quality of the hotel and the staff was far below what you would expect from a five-star property. The reception team was unhelpful, unprofessional, and seemed unable to resolve even simple issues. I would not stay here again and cannot recommend it.
Stayed 1 night in Nov 2025