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The Pilgrm Hotel

3.0 star property

Photo gallery for The Pilgrm Hotel

Reception
Property video
Reception
Small Single
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • 24/7 front desk

Explore the area

View map
25 London Street, London, England, W2 1HH
  • Place, Paddington Central
    ‪6 min walk‬
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Large

Large

Large

8.4 out of 10
Very good
(32 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium

Medium

Medium

7.0 out of 10
Good
(39 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small

Small

Small

7.6 out of 10
Good
(17 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Single

Small Single

Small Single

7.6 out of 10
Good
(8 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Bunk

Bunk

Bunk

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed

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About the area

London

A stay at The Pilgrm Hotel places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.8 mi (1.3 km) from Marble Arch and 1.4 mi (2.3 km) from Oxford Street.

What's nearby

  • St Mary's Hospital - 2 min walk - 0.2 km
  • Paddington Central - 6 min walk - 0.6 km
  • Hyde Park - 6 min walk - 0.6 km
  • Kensington Gardens - 6 min walk - 0.6 km
  • Marble Arch - 13 min walk - 1.2 km

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • London City Airport (LCY) - 66 min drive

Restaurants

  • ‪The Mad Bishop & Bear, Paddington - ‬3 min walk
  • ‪Angus Steakhouse Paddington - ‬1 min walk
  • ‪Steam Bar - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪CÉ LA VI London - ‬2 min walk

About this property

The Pilgrm Hotel

The Pilgrm Hotel offers 73 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

Stay in one of 73 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and portable fans, and housekeeping is provided once per stay.
Enjoy a meal at The Lounge or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
The Lounge - Onsite restaurant.
Onsite venue #2 - coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 18.50 for adults and GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

The Pilgrm Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 328 out of 751 reviews
Rating 8 - Good. 236 out of 751 reviews
Rating 6 - Okay. 107 out of 751 reviews
Rating 4 - Poor. 51 out of 751 reviews
Rating 2 - Terrible. 29 out of 751 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Lily

Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless! The location is great! The bed is comfy! The hotel is groovy and funky and cool. The room is small, like an old European hotel, with a radiator and a wonderful view. Quirky in the best possible way.
Stayed 2 nights in Nov 2025

6/10 Okay

Joshua

A lovely quaint hotel fantastically located near Paddington station and Hyde Park. Perfect for our trip to Winter Wonderland. The staff were friendly, the rooms immaculately cleaned and the Victorian style bathrooms very cute. House keeping was also very good and changed our towels and made the bed. Sadly there are some cons. The lift was out of service (and from the reviews it sounds like this is a recurring problem, not a one off) and our room was located down what felt like a service passage behind the kitchen. This was made quite inconvenient when we arrived with suitcases because they had decided to stack tables and chairs in this narrow hallway for an event. So thanks for that. The “large” room is not very large, and not suitable for 2 people. There is a “wardrobe” that can hold exactly one coat, a single luggage rack, two small bed side tables and a windowsill. There are no other surfaces to put things on so the majority of our stuff ended up on the floor. We were quite sad to discover no in-room kettle. This is a basic facility provided by the worst premier inns. Instead your only option is the very expensive coffee place in the lobby. The free water bottles and refill station was a nice touch though. The room was also very cold in November, with a single pane window and a tiny radiator that did little to heat the room. Our biggest complaint by far however is that our window was located at the front of the building and there are multiple pubs next door and a
Stayed 2 nights in Nov 2025

4/10 Poor

Laura

Liked: Cleanliness, staff & service
Disliked: Amenities
4th floor. Broken lift. All the drains in bathroom were not draining properly.
Stayed 1 night in Nov 2025

10/10 Excellent

Roberta

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location! Super convenient Delicious breakfast offerings. Easy in and out.
Stayed 1 night in Oct 2025

8/10 Good

Cheryle

Liked: Cleanliness, staff & service, amenities
The room was spotless. The staff were extremely friendly and helpful. The location so close to Paddington Station was terrific for a newcomer to London.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cheryle

Stayed 2 nights in Nov 2025

6/10 Okay

Rosa

Travelled with partner
Liked: Cleanliness
Amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

MaryElizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
My third stay at this hotel. Mere minutes from Paddington station.
Stayed 1 night in Nov 2025

10/10 Excellent

Heleen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, and near the station. Loved staying here!
Stayed 1 night in Nov 2025

10/10 Excellent

Louisa

Liked: Cleanliness, property conditions & facilities
Great staff, perfect room. Amazing location for getting around
Stayed 2 nights in Oct 2025

10/10 Excellent

Mario

Stayed 1 night in Nov 2025

10/10 Excellent

Angela, carlisle

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for Paddington station. Nice coffee bar in the lobby. Nice, but small, rooms.
Stayed 5 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Carpet looked like it had just had a deep clean! Staff super friendly!
Stayed 1 night in Oct 2025

8/10 Good

Philip, Bristol

Stayed 2 nights in Aug 2025

10/10 Excellent

Jim

Stayed 1 night in Oct 2025

8/10 Good

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As every other review mentioned: the rooms are TINY but you’re not booking this place for the room - you’re booking it because it’s in a fantastic location. You cannot beat the convenience, walkability, proximity to transportation hubs, restaurants, bars, attractions, etc. plus the property makes up for the size in other great ways: they have a cold water bottle filling station, the body products are lovely, the property is beautiful, and the bed is comfortable.
Stayed 1 night in Oct 2025

6/10 Okay

Meghan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nowhere to store clothes in a ‘large’ bedroom
Stayed 4 nights in Oct 2025

6/10 Okay

Leah

Travelled with partner
Liked: Cleanliness
Check in was underwhelming by having to self serve ourselves, the reception area was unclear and difficult to find as it turned out to be people that looked like they were hot-desking. We were able to check in early, which was a bonus. However the room was small! It was labelled a medium but it was small for two adults and limited room to walk around one side of the bed. Good breakfast, however service was very slow. Good location right by Paddington station, which I can see makes the hotel more expensive. However, the hotel costs the same as the Hoxton chain and I feel they offer better value for money
Stayed 1 night in Oct 2025

4/10 Poor

Monica

Travelled with partner
Disliked: Property conditions & facilities
Very convenient location. Our room was behind the kitchen and we had to pile our luggage at the door to the bathroom. Coffee was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Rory

Stayed 1 night in Sep 2025

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Jesse

Stayed 4 nights in Sep 2025