4/10 Poor
Sarah
Business traveller
12 Sept 2025
Disliked: Staff & service, amenities, property conditions & facilities
I thought going with a small hotel would give a nicer service at least. This place is above a trying to be trendy pub. I say trying because it was actually pretty empty so they aren't hitting the local trend anyway. The rooms are up the back stairs so as a lone female traveller i had to walk past the smokers each time i went to my room. The room itself was dark and again trying to be trendy but missing the point. The safety light on the door shone on the pillows all night and the filthy windows were badly maintained and difficult to open. AC had a malfunction which meant it gave out a noisy juddering intermittently. I would have raised these issues with staff but they were less than welcoming and when my key card failed to work on the second day they gave me the impression it was my fault. At no time was i asked if my stay was ok. Housekeeping was perfunctory at best. Didn't feel safe. Couldn't wait to leave. Won't be back.
Sarah
Stayed 3 nights in Sep 2025