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The Z Hotel Victoria

3.0 star property

Photo gallery for The Z Hotel Victoria

Exterior detail
Shower, towels, soap, shampoo
Double Room
Shower, towels, soap, shampoo
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • 24/7 front desk

Explore the area

View map
5 Lower Belgrave Street, London, England, SW1W 0NR
  • Place, Apollo Victoria Theatre
    ‪3 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪3 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪68 min drive‬

Room options

View all photos for Double Room, No Windows

Double Room, No Windows

Double Room, No Windows

8.2 out of 10
Very good
(22 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room, No Windows

Queen Room, No Windows

Queen Room, No Windows

8.4 out of 10
Very good
(18 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

7.8 out of 10
Good
(7 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room

Queen Room

Queen Room

7.8 out of 10
Good
(12 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Accessible Room

Queen Accessible Room

Queen Accessible Room

7.0 out of 10
Good
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Interior detail
Hotel Riu Plaza London The Westminster
London City Centre
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
4.5 out of 5, Wonderful, 1,502 reviews
The price is NZ$324
includes taxes & fees
4 May - 5 May
Hotel Riu Plaza London The Westminster

About the area

London

With a stay at The Z Hotel Victoria, you'll be centrally located in London, just a 3-minute walk from Victoria Station Travel Information Centre and 11 minutes by foot from Buckingham Palace. .This hotel is 0.8 mi (1.2 km) from Hyde Park and 0.7 mi (1.1 km) from Hyde Park Corner.

What's nearby

  • Victoria Palace Theatre - 3 min walk - 0.3 km
  • Apollo Victoria Theatre - 3 min walk - 0.3 km
  • Victoria Station Travel Information Centre - 3 min walk - 0.3 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Hyde Park - 12 min walk - 1.1 km

Getting around

  • London (ZEP-Victoria Train Station) - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 55 min drive

Restaurants

  • ‪Market Halls Victoria - ‬3 min walk
  • ‪Bleecker Burger Victoria - ‬2 min walk
  • ‪Wetherspoons - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬4 min walk

About this property

The Z Hotel Victoria

The Z Hotel Victoria offers 106 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually furnished accommodations include desks. A pillow menu is available. 50-inch Smart televisions come with premium satellite channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 106 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
At The Z Hotel Victoria, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Children aged 12 and younger eat free breakfast.
The Z Hotel Victoria has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: GBP 13.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (114 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 13.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Victoria Z Hotel
Z Hotel Victoria
Z Victoria
The Z Hotel Victoria London, England
The Z Hotel Victoria Hotel
The Z Hotel Victoria London
The Z Hotel Victoria Hotel London

The Z Hotel Victoria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 168 out of 400 reviews
Rating 8 - Good. 122 out of 400 reviews
Rating 6 - Okay. 68 out of 400 reviews
Rating 4 - Poor. 26 out of 400 reviews
Rating 2 - Terrible. 16 out of 400 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Negin

Stayed 1 night in Jan 2026

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, amenities
Room was windowless, which i knew, but being out in the basement was a little too windowless. There was a part of the ceiling jutting out above the bed, so of a double, 1/2 was limited by half in height.. wouldve felt very claustrophobic being under it with someone else in there.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, great price and staff so accomodating
Stayed 2 nights in Jan 2026

4/10 Poor

Holly

Stayed 4 nights in Jan 2026

10/10 Excellent

Myrna.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing and helpful! Suzanna was so nice! I felt safe… for it being my first solo visit to London! Great location . Harry’s is right across the street! Harry’s is an Italian restaurant and bar! Victoria Station is near by and Buckingham Palace is near by as well! Got an amazing manicure too down the road!
A Toastie - All You Can Eat Breakfast Spread! They will even do a roadie for you before you catch your next flight!
Cappuccino from Z hotel - Victoria ♥️
Harry’s Restaurant across the Z hotel 🏨
Comfortable bedding! Good cable network-Sky ..was able to enjoy the NFL Playoffs! 49ers♥️ JJ my 🐶 in the grey ♥️
Stayed 2 nights in Jan 2026

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is solid, and the location is great. You’re exactly where you want to be, with everything within easy reach. But where this place really succeeds is the staff. Nothing is ever too much trouble, and that’s not marketing speak, it’s behaviour. When torrential rain caused some flooding and we had to move rooms (an act of God, not a hotel issue), it was handled quickly, calmly, and without a flicker of drama. That kind of ease matters. Anyone can offer a decent room in a good spot, but it’s the staff, from cleaners to front desk who decide whether you leave feeling looked after.
Stayed 4 nights in Jan 2026

8/10 Good

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful, room was very clean. Mattress was a little lumpy.
Stayed 4 nights in Jan 2026

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was in a good condition, but it was very very very cosy. Great location if you’re arriving at Victoria, and great price too, but pretty difficult as a couple who aren’t tiny, and even if you know your partner very well it’s still a bit weird to be able to see them in the shower/toilet while you’re on the bed on the other side of the plexi glass.
Stayed 1 night in Jan 2026

8/10 Good

farrah

Stayed 1 night in Jan 2026

6/10 Okay

Hannah

Travelled with group
Liked: Cleanliness, staff & service
The hotel was in an excellent location, convenient for Victoria Station and Buckingham Palace. However, the bed was like sleeping on a slab of rock, extremely firm mattress, and a tiny double which wasn’t great for two people, and we had to make a complaint about the noise level from other customers shouting down the corridor at 5 in the morning, to which the receptionist said that we should book a higher floor next time as if that would make a difference, and a very meagre apology. Good if you’re in a pinch for one night, not worth it for the sake of saving £30 on a halfway decent premier inn.
Stayed 1 night in Jan 2026

10/10 Excellent

Grace

Stayed 2 nights in Jan 2026

8/10 Good

Lyla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really great location right by Buckingham palace and next to the metro. Staff were lovely, plenty of amenities especially in the restaurant which made up for the small roooms. We booked the most economic room which was very small (as expected) and slight amount of noise until midnight due to the metro rumbling I believe. We found it great for us though value, facility and especially location.
Stayed 2 nights in Dec 2025

8/10 Good

J

Travelled with group
Liked: Cleanliness, staff & service
Didn’t have breakfast. Room was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Good price, great staff, the washrooms have see through glass so beware but overall good time
Stayed 1 night in Jan 2026

8/10 Good

Addis

Stayed 1 night in Jan 2026

10/10 Excellent

lynda

Liked: Cleanliness, staff & service, amenities
Friendly helpful staff on checking in, explaining everything. Excellent room for price, very comfy bed
Stayed 1 night in Jan 2026

8/10 Good

Bridget

Liked: Cleanliness
Clean room, staff was very nice and accommodating
Stayed 2 nights in Jan 2026

4/10 Poor

Connor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was extremely loud. People walking outside in the hallway felt like they were in the room with you. Felt like there was constant noise from all directions.
Stayed 3 nights in Jan 2026

8/10 Good

A

Liked: Cleanliness, staff & service, amenities
Staff very friendly, clean room, good price.
Stayed 2 nights in Jan 2026

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Z Victoria is in a great location , very convenient to everything, food shopping and transportation. The room was nice, extremely comfy bed. And the staff was very helpful. The space is small. Things I didn’t care for; no hair dryer, you can’t draw the window shade. I didn’t have the breakfast, so I can’t comment. I’d stay again.
Stayed 4 nights in Jan 2026

6/10 Okay

Kamil

Liked: Cleanliness
TV wasn’t working but advertised as smart tv and it was just sky.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was very clean and lovely design. It was very cosy too
Stayed 1 night in Jan 2026

6/10 Okay

Iram

Business traveller
Liked: Cleanliness, staff & service
Small room, TV was a bit temperamental but ok for the price, didn’t have breakfast. Staff are polite and helpful.
Stayed 2 nights in Jan 2026

2/10 Terrible

Ben

Business traveller
Disliked: Staff & service, room comfort
Gone down hill. Thisw used to be the good Z Hotel compared to the others, but not now. Person on reception didn't speak English very well and seemed clueless and was rude.
Stayed 1 night in Jan 2026

6/10 Okay

Leticia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No lift working and room to small
Stayed 1 night in Jan 2026