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Westciti Croydon Serviced Apartments

3.5 star property

Photo gallery for Westciti Croydon Serviced Apartments

Lobby lounge
Full-sized fridge, microwave, oven, stovetop
Front of property
Deluxe Double Studio (Studio) | Living area
Deluxe Three Bedroom Apartments (3 Bedroom) | Living area

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi

Explore the area

View map
89-91 Park Lane, Croydon, England, CR0 1DY
  • Place, Fairfields Halls
    ‪4 min walk‬
  • Place, Centrale Shopping Centre
    ‪10 min walk‬
  • Place, Whitgift Shopping Centre
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

Room options

View all photos for Deluxe Double One Bedroom Apartment(1 Bedroom)

Soundproofing, iron/ironing board, free WiFi

Deluxe Double One Bedroom Apartment(1 Bedroom)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Two Bedroom Apartment(2 Bedroom)

Soundproofing, iron/ironing board, free WiFi

Deluxe Two Bedroom Apartment(2 Bedroom)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Three Bedroom Apartments (3 Bedroom)

Deluxe Three Bedroom Apartments (3 Bedroom) | Bathroom

Deluxe Three Bedroom Apartments (3 Bedroom)

  • 30 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Deluxe Twin One Bedroom Apartments (1 Bedroom)

Deluxe Twin One Bedroom Apartments (1 Bedroom)

Deluxe Twin One Bedroom Apartments (1 Bedroom)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Studio (Studio)

Deluxe Double Studio (Studio) | In-room dining

Deluxe Double Studio (Studio)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Croydon

With a stay at Westciti Croydon Serviced Apartments in Croydon (Fairfield), you'll be within a 15-minute drive of Crystal Palace Park and Surrey Hills. .This apartment is 10.3 mi (16.6 km) from London Eye and 10.4 mi (16.8 km) from Big Ben.
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What's nearby

  • Fairfields Halls - 4 min walk - 0.4 km
  • Museum Of Croydon - 6 min walk - 0.6 km
  • Centrale Shopping Centre - 10 min walk - 0.9 km
  • Whitgift Shopping Centre - 11 min walk - 0.9 km
  • Croydon Airport Visitor Centre - 7 min drive - 2.3 km

Getting around

  • George Street Tram Station - 9 min walk
  • South Croydon Station - 10 min walk
  • London City Airport (LCY) - 71 min drive

Restaurants

  • ‪Donburi & Co - ‬6 min walk
  • ‪The Truro | Indo-African Restaurant - ‬6 min walk
  • ‪Crown & Pepper Croydon - ‬8 min walk
  • ‪Galicia - ‬7 min walk
  • ‪Sangri - ‬7 min walk

About this property

Westciti Croydon Serviced Apartments

Westciti Croydon Serviced Apartments offers 41 accommodations with complimentary bottled water and coffee/tea makers. Accommodations at this 3.5-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and portable fans.

Make yourself at home in one of the 41 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. 32-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster
  • Toaster oven

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch Smart TV with digital channels

Laundry

  • Washing machine

Climate control

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual fire alarm
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Iron/ironing board
  • Luggage storage

Location highlights

  • In an entertainment district
  • Near a train station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 41 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Flexistay Croydon Serviced Apartments Apartment

Flexistay Serviced Apartments Apartment

Flexistay Serviced Apartments

Flexistay Croydon Serviced Apartments Apartment

Flexistay Serviced Apartments Apartment

Flexistay Serviced Apartments

Apartment Flexistay Croydon Serviced Apartments Croydon

Apartment Flexistay Croydon Serviced Apartments

Flexistay Croydon Serviced Apartments Croydon

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Flexistay Croydon Serviced Apartments Apartment

Flexistay Serviced Apartments Apartment

Apartment Flexistay Croydon Serviced Apartments Croydon

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Apartment Flexistay Croydon Serviced Apartments

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Flexistay Serviced Apartments

Flexistay Serviced Apartments

Flexistay Croydon Serviced Apartments

Westciti Croydon Serviced Apartments Croydon

Westciti Croydon Serviced Apartments Apartment

Westciti Croydon Serviced Apartments Apartment Croydon

Westciti Croydon Serviced Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 6 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 4 out of 26 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

5.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities
I booked this for work. The apartment was absolutely disgusting. The company agreed we should move so did. However the next apartment wasn’t up to standard to we had to move again into a different apartment, with one less bed, this meant I had to book somewhere else for another guest who was arriving on the Wednesday.
Stayed 4 nights in Nov 2025

2/10 Terrible

Nguyen Huy Thong

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

ran

Travelled with family and small children
Nice location
Stayed 3 nights in Jul 2025

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, room comfort

Great second stay, will book again

Second stay here whilst working in London (In a different apartment this time) again perfect for facilities, location, comms and convenience, will happily book again
Stayed 2 nights in Jul 2025

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, room comfort
Great facilities
Stayed 2 nights in Jun 2025

6/10 Okay

James

Limited kitchen unities
Stayed 4 nights in Dec 2022

10/10 Excellent

Anthoinette

Travelled with family
Liked: Cleanliness, room comfort
Stayed 15 nights in Aug 2022

8/10 Good

CHLOE

Travelled with group
Liked: Cleanliness, room comfort

No Free Parking; Decent Apartment

The apartment was clean and in relatively good condition, though we did note some damage - numbers rubbed off the oven which made it hard to use, broken window latch, missing floorboard and no smoke alarm. Unfortunately, we won't be returning due to being made to believe there was free street parking within 0.3mi and no good assistance was offered finding affordable parking. The first few days cost us almost £50 just for parking!
Stayed 5 nights in May 2022

6/10 Okay

Verified traveller

Not bad.
Stayed 7 nights in Apr 2022

10/10 Excellent

Lewis

Business traveller
Liked: Cleanliness, room comfort

Top standard westciti

As usual with anything westciti it was unreal better than expected!
Stayed 3 nights in Mar 2022

8/10 Good

Desiree

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Aparthotels beat the traditional hotel because they feel like a home away from home, particularly the ability to cook your own meals. We enjoyed our stay here because our apartment had everything we needed and was close to all amenities. We were impressed by the level and speed of communication as well as how seamless it was to check-in and out. Would happily stay here again.
Stayed 4 nights in Oct 2021

6/10 Okay

eric

no frills apartment with good location

it was a no frills apartment. equipment looked tired and needed replacement. electric stove top has a large crack from one end to the other. the doorbell didnt work and so i missed the postman a couple of times. there was no cleaning for the 13 days i was there. a resut of covid-19. but the location is super, a km frm eith west croydon or east croydon train station
Stayed 13 nights in Sep 2021

8/10 Good

Siu Shan

Liked: Cleanliness, room comfort

A surviving apartment

Undoubtedly the communication and the online services by Westciti is excellent. They even had somebody to come and check the shower water at 9pm. This must be credited. But the apartment is struggling to be in good conditions: the dishwasher is totally not operational (although we’re not obligated to wash all the dishes, we just wanted to keep the apartment clean). The signs on the knobs of the oven completely faded out so we had to look up the manual on Internet to start it correctly. Then there’s no oven tray provided - they have 2 wire grids but no aluminium paper provided which might make the oven messy. Somebody complained about the boiling shower water here but we kind of fixed it ourselves - actually the knob is stuck with the hard water minerals. We turned it really hard then the water temperature becomes acceptable. The bed is comfortable though. It’s just the apartment darker than it’s shown on the pictures overall. That’s why I titled this comment: the photos look like the apartment is new but in fact the appliances are struggling here to survive. The microwave, the washer and the fridge are working well though. The checkin and checkout process is seamless and I like it. The 200 GBP deposit is unexpected and a bit overwhelming, but I think it is ok. They return it pretty quick. All in all it is a comfortable apartment as long as you can cope with the little problems left and right (I forgot to mention there is no lift for your heavy luggages), but it can be better.
Stayed 4 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort

Good location but the rest needs improvement

Good location and good communication from the host but thats about it. Flat needs a deep clean, shower had two options: hot and boiling hot, the promised once a week clean (for stays longer than 7 days) didn't happen.
Stayed 14 nights in Aug 2021

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2021

10/10 Excellent

Hydrotech

Business traveller
Liked: Cleanliness, room comfort
Very helpful and attentive stay with them regularly
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the 1 bedroom apartment which was perfect for my hubby and I which was cleaned once a week for the entire time we were there. It was very quiet and centrally located to the markets, shopping center, train and bus stations parks etc. and especially to our children. I would recommend for you to stay here BUT be aware there is no elevator and before booking ask what floor you are going to be on so if you can't manage climbing the stairs you can ask to be on the first floor. Upon arrival our 2 suitcases were taken upstairs for us and we took our other bags even though we were told they would take them up for us. I think I can safely say the only thing we did not like is the little fan we had which now that I think about it we should have asked for another one which I am sure they would have given us so this is on us. All in all we enjoyed our "home away from home apartment" and would stay there again.
Stayed 22 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Don't stay in the standard appartments

I needed temporary accommodation while work was being done on my house pictures looked go on website, and the location is good. The building I thought I was going to stay in was not the building but the one next to it Alexander lodge, which has the standard apartments. This building looks run down and in need of refurbishing. My flat was on the top floor and there is no lift. Firstly I would like to say the staff was very nice and helpful, but I found the flats were not in good condition. There were cobwebs on the bedroom ceiling, mould on the grout in the shower and on the ceiling which looked like it was painted over. The kitchen counters had burnt marks on it. The base board of the kitchen unit was broken in one place and just left under the unit. The curtains on the windows were dirty and stained. There was an inch of dust under the bed. The flat has all the amenities that you would need but I feel a lot of improvement is needed in the flat overall. I would not stay in the standard apartment again.
Stayed 28 nights in Oct 2018

2/10 Terrible

Nathaël

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The flat smelled terrible, it was incredibly noisy. I was awakened by the door bell in the middle of the night many times. Then they moved me to another unit where the shower drain was blocked and I couldn’t adjust the temperature water. I don’t recommend it at all.
Stayed 4 nights in May 2024

8/10 Good

Lennart

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Die Uterkunft war sehr gut für einen Trip nach London. In der nähe ist direkt die Bahnstation um mit ÖPNV nach London zu fahren (Fahrzeit 15 min)
Stayed 3 nights in Oct 2022

4/10 Poor

stefan

Travelled with family
Disliked: Room comfort
Stayed 3 nights in Jul 2022

6/10 Okay

Melisa

You could hear everything if you were in the apartment, people walking upstairs, the floor making a squeeky noise, people talking,...
Stayed 5 nights in Jul 2022

10/10 Excellent

Magdalena

Liked: Cleanliness, room comfort

Great

Great as always. Lovely staff.
Stayed 4 nights in Feb 2022

10/10 Excellent

Mo Hung

Stayed 2 nights in Jul 2020

2/10 Terrible

Tommy, NZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No clear indication/signage of the hotel on the road that makes you miss the hotel easily. It's only foldable bed in the single room (we booked two bedrooms apartment) and is not really well equipped. Not recommend this hotel to anybody.
Stayed 3 nights in Feb 2018