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Zedwell Underground Hotel Tottenham Court Road

3.0 star property

Photo gallery for Zedwell Underground Hotel Tottenham Court Road

Cocoon 3
Cocoon 4
Cocoon 4
Cocoon 4
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
112a Great Russell Street, London, England, WC1B 3NQ
  • The British Museum
    ‪5 min walk‬
  • Piccadilly Circus
    ‪14 min walk‬
  • Trafalgar Square
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪62 min drive‬

Room options

View all photos for Cocoon 1

Soundproofing, free WiFi, bed sheets

Cocoon 1

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 1, Accessible

Cocoon 1, Accessible

Cocoon 1, Accessible

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 2 Accessible

Cocoon 2 Accessible

Cocoon 2 Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 2 Twin

Cocoon 2 Twin

Cocoon 2 Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 4

Cocoon 4

Cocoon 4

  • Sleeps 4
  • 2 Double Beds

View all photos for Cocoon 2

Cocoon 2

Cocoon 2

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 3

Cocoon 3

Cocoon 3

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Designer store

Zedwell Piccadilly Circus

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Soundproof rooms
3.7 out of 5, Good, (4688)
The price is NZ$410
for 1 room
includes taxes & fees
17 May - 18 May
Zedwell Piccadilly Circus

About the area

London

With a stay at Zedwell Underground Hotel Tottenham Court Road, you'll be centrally located in London, steps from Tottenham Court Road and 5 minutes by foot from The British Museum. .This hotel is 0.5 mi (0.8 km) from Leicester Square and 0.7 mi (1.2 km) from Piccadilly Circus.

What's nearby

  • The British Museum - 5 min walk - 0.5 km
  • Leicester Square - 9 min walk - 0.8 km
  • Piccadilly Circus - 14 min walk - 1.2 km
  • Trafalgar Square - 16 min walk - 1.3 km
  • London Eye - 6 min drive - 3.1 km

Getting around

  • Tottenham Court Road Station - 2 min walk
  • Tottenham Court Road Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Five Guys Tottenham Court Road - ‬1 min walk
  • ‪Arcade Food Theatre - ‬2 min walk
  • ‪The Flying Horse - ‬1 min walk

About this property

Zedwell Underground Hotel Tottenham Court Road

Hotel with a 24-hour front desk, steps from Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road offers 205 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Make yourself at home in one of the 205 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads.
This smoke-free hotel was built in 2023.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's TBC mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Zedwell Underground Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road Hotel
Zedwell Underground Hotel Tottenham Court Road London
Zedwell Underground Hotel Tottenham Court Road Hotel London

Zedwell Underground Hotel Tottenham Court Road Reviews

Reviews

6.6
Rating 10 - Excellent. 262 out of 1023 reviews
Rating 8 - Good. 230 out of 1023 reviews
Rating 6 - Okay. 222 out of 1023 reviews
Rating 4 - Poor. 150 out of 1023 reviews
Rating 2 - Terrible. 159 out of 1023 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Not great but ok for one night

Not the best experience. The check in was ok if clunky, the room was acceptable but not as good as others in the brand. Ultimately the main let down was the sound proofing. From my room I could hear and feel the Northern Line passing by regularly and then in the morning could clearly hear a washing machine above my room. Not the best night sleep but ok for one night
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Stayed 1 night in Nov 2024

2/10 Terrible

Erin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Abusive staff

I booked a single but it assigned me an accessible single in which the shower comes to about my shoulders max but has a removable head. This would be fine if I didn't have a disability which means I cant hold my arm above my head. I asked the receptionist if it was possible to move rooms and he kept trying to explain to me how to move the shower head and wouldn't listen that even it's maximum height wasn't high enough. A manager then came over and asked me to show him what I meant. On the way out the reception other man said something in another languagei didnt understand. Upon googling the word i found he had called me a fat b****. I took the other manager to my room I showed him my issue and was then told if I wanted to switch rooms i would have to pay extra - over half what it cost for 1 night. I just wanted to be able to wash my hair in the room I've booked but the accessible room was not appropriate for my access needs. Left in tears over how heartless a team can be but had to stay the night as i had no other option. The only saving grace was the day manager the next morning who listened to my complaints and seemed equally horrified.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved our stay! Would definitely stay here again! Also very, very clean!
Stayed 1 night in Jan 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

James

Stayed 2 nights in Jan 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great change from the norm!

Check-in was seamless, with excellent service from the staff. The hotel itself is charming and cosy, making for a pleasant experience. However, the absence of a fridge or glasses in the room was a bit unexpected, especially as the room was quite warm, and the AC didn’t seem to cool it effectively. That said, it was a great stay overall, and I’d happily return in the future!
Stayed 2 nights in Jan 2025

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Linda, Swansea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Curious underground hotel. Tiny rooms but with everything you need for a night (maybe 2) (as long as you’re just using it for sleeping). A very good price for central London and so close to Tottenham Court Road tube. Lounge area is nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Jan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, tube station, efficient check in and check out.
Stayed 4 nights in Dec 2024

10/10 Excellent

georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

Alexa

Stayed 1 night in Dec 2024

6/10 Okay

Francisco

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

JANETTE

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They dont change towels or clean after you. The ahower floors get super wet because theres no step out of the shower or shower door ans stays like that brcause they never came to mop the floors or whatsoever.
Stayed 2 nights in Jan 2025

4/10 Poor

Rami Mohamad Abdel

Disliked: Staff & service, amenities, property conditions & facilities
Bad experience, annoying, feels like the train is behind your room, uncomfortable, the hotel is like a prison, no windows, no table, no phone, no TV in the room, no closet, no safety box, no room cleaning, no eminites you have to pay for the luggage room if it is 1 hour… , the hotel is on the 4th and 5th floor underground..
Stayed 4 nights in Dec 2024

2/10 Terrible

Tim

Liked: Cleanliness
Disliked: Property conditions & facilities
You can’t fault the location at all. However, I’m giving this a one star review because of the noise. The hotel does advertise that it’s underground but doesn’t disclose that it’s directly above the metro system. You will need to get used to the noise of a passing train every 5 minutes. I didn’t sleep at all. Also, beware of the £15 charge to store a small bag after check out.
Stayed 2 nights in Dec 2024

6/10 Okay

Phil

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was tiny, just a bed and a bathroom.
Stayed 1 night in Dec 2024

4/10 Poor

Tor

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Don't come early

Wanted GBP 46 to keep our 3 bags for a few hours prior to check-in. Simply Horrendous Service
Stayed 2 nights in Dec 2024

8/10 Good

kristina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Was okay

The rooms were very basic and beds are very low to the ground the rooms were very clean and tidy. The room was nice and warm with the opportunity of air conditioning if needed. Service was very poor and slow and no help especially with it being a first time staying at this hotel and Also no guidance from when you enter the building on where to go. I would stay again but not in a rush.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nic

Stayed 1 night in Dec 2024

6/10 Okay

vicky

Travelled with partner
Liked: Cleanliness, staff & service
Rooms were clean and staff were friendly but common areas around the rooms had a horrible smell. Was a novelty staying in these below ground rooms but wouldn’t do it again was a maze to try and find your room and room numbers unnecessarily complicated. Would pay the little bit extra for premier Inn.
Stayed 1 night in Dec 2024