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Zedwell Underground Hotel Tottenham Court Road

3.0 star property

Photo gallery for Zedwell Underground Hotel Tottenham Court Road

Cocoon 3
Reception
Shower, rainfall showerhead, towels
Property entrance
Interior

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
112a Great Russell Street, London, England, WC1B 3NQ
  • The British Museum
    ‪7 min walk‬
  • Piccadilly Circus
    ‪12 min walk‬
  • Trafalgar Square
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Cocoon 1

Soundproofing, free WiFi, bed sheets

Cocoon 1

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 1, Accessible

Cocoon 1, Accessible

Cocoon 1, Accessible

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 2 Accessible

Cocoon 2 Accessible

Cocoon 2 Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 2 Twin

Cocoon 2 Twin

Cocoon 2 Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 4

Cocoon 4

Cocoon 4

  • Sleeps 4
  • 2 Double Beds

View all photos for Cocoon 2

Cocoon 2

Cocoon 2

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 3

Cocoon 3

Cocoon 3

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

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Zedwell Piccadilly Circus

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Soundproof rooms
3.8 out of 5, Good, 5,141 reviews
The price is NZ$214
includes taxes & fees
28 Sept - 29 Sept
Zedwell Piccadilly Circus

About the area

London

With a stay at Zedwell Underground Hotel Tottenham Court Road, you'll be centrally located in London, steps from Tottenham Court Road and 5 minutes by foot from The British Museum. .This hotel is 0.4 mi (0.7 km) from Russell Square and 0.5 mi (0.8 km) from Leicester Square.

What's nearby

  • The British Museum - 7 min walk - 0.7 km
  • Russell Square - 7 min walk - 0.7 km
  • Leicester Square - 8 min walk - 0.7 km
  • Piccadilly Circus - 12 min walk - 1.0 km
  • Trafalgar Square - 14 min walk - 1.2 km

Getting around

  • Tottenham Court Road Station - 2 min walk
  • Tottenham Court Road Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Five Guys Tottenham Court Road - ‬1 min walk
  • ‪The Flying Horse - ‬1 min walk
  • ‪Ole & Steen - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Zedwell Underground Hotel Tottenham Court Road

Hotel with a 24-hour front desk, steps from Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road offers 205 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Make yourself at home in one of the 205 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads.
This smoke-free hotel was built in 2023.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Zedwell Underground Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road Hotel
Zedwell Underground Hotel Tottenham Court Road London
Zedwell Underground Hotel Tottenham Court Road Hotel London

Zedwell Underground Hotel Tottenham Court Road Reviews

Reviews

6.6
Rating 10 - Excellent. 287 out of 1122 reviews
Rating 8 - Good. 252 out of 1122 reviews
Rating 6 - Okay. 245 out of 1122 reviews
Rating 4 - Poor. 164 out of 1122 reviews
Rating 2 - Terrible. 174 out of 1122 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 days with my wife. New experience.
Stayed 2 nights in Jun 2025

6/10 Okay

Aaron

Stayed 1 night in Jun 2025

8/10 Good

Ivo Enrique

Travelled with partner
The hallways to the rooms had a rather unpleasant smell, but the rooms themselves were nice. Spacious and comfortable, got the job done. You might hear a few rumbles from the underground railway passing by, or creaks and squeaks from what may be the plumbing. Since it’s underground, you will have no sense of time. But if your goal is to simply have somewhere to freshen up and sleep right in the middle of the West End, this is the place to be!
Stayed 2 nights in Jun 2025

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All absolutely fine but loud plumbing so every time someone ran a tap there was a loud clanking noise which woke me up several times
Stayed 1 night in Jun 2025

6/10 Okay

Debbie

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Tom

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY AT THIS HOTEL, unless you like the sound and vibrations of tube trains rumbling throughout the night.
Stayed 2 nights in May 2025

8/10 Good

Elizabeth

Basic but comfortable, really well located. The only downside really is that it would be nice to have a brighter lighting option as it's quite difficult to get ready with the low lighting.
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Stayed 4 nights in Jun 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

Jonathan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This was an interesting property to say the least. I didn’t like the fact that because it was underground, I had no cell service. But, I especially didn’t like the lack of amenities and space in the rooms. The air conditioning did not work, and upon my arrival, the people who greeted me weren’t the friendliest. Overall the room served its purpose, but the stay was not enjoyable
Stayed 3 nights in May 2025

6/10 Okay

Phillip

Stayed 1 night in May 2025

8/10 Good

Tom

Stayed 1 night in May 2025

10/10 Excellent

Jiak

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort

Just a bed, toilet, sink and shower.

The reception is 4 levels down, the chap lacked personality and warmth. The room was 5 floors down. You could hear quite a lot of strange noises I can only put down to plumbing? The room was a bed (not uncomfortable but very low), and a bathroom. It felt a little like a clean new prison cell with obviously no window being 5 floors underground.
Stayed 1 night in May 2025

6/10 Okay

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location but constant rumbling from nearby underground lines. This is a very basic hotel, with no more than a bed in the room. I expected at least a chair, a bin, or a table - but there was nothing except a bed and some earplugs (thankfully). At nearly £200 per night this is very poor value for money. It was fine for a last-minute 1 night booking, but I wouldn't want to stay much longer. Being four storeys underground didn't feel safe and the rumbling/vibrating from the underground was incredibly annoying. Comfortable bed and good shower, though.
Stayed 1 night in May 2025

4/10 Poor

Abigail

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the room - it’s so tiny, no space to put anything, dingy and claustrophobic. Only one elevator for the whole hotel, and staff weren’t helpful about keeping the room clean. Would not recommend staying here. Great location but not nice inside.
Stayed 6 nights in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Good location, but extremely basic room

Great location, close to Tottenham Court Road underground station. The room was extremely basic. There was only a bed and there was no desk, chair, wardrobe or bedside table. There were no tea or coffee making facilities in the room and there wasn't a hair dryer in the room. I expected much more from a hotel in central London. You could hear the underground, but that didn't cause any problems during the night. As the name suggests, this is an underground hotel, so there are no windows.
Stayed 1 night in May 2025

4/10 Poor

Claire

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Upon arrival, (before our check in time) it wasn't pleasant. The lady behind reception was quite blunt with us and didn’t seem very enthusiastic in her job. We had to pay £15 charge for them to hold our suitcase until check in time. Our room had dust and flies in it. The bathroom was not very private… big gap when sliding door shut, can see my family while sat on toilet. When getting undressed…body figure is visible through glass. When flushing the toilet, the noise is so loud, I refrained from flushing during night, I didn’t want to wake my family up! We had the sound of the tubes running over us throughout the night..not a very good sleep at all. We were provided with just one pillow each. The thermostat in our room wasn’t working so my daughters were cold. The checkout time is 10am… we got back to our room at 10.02am and we were locked out of it. They didn’t tell us that we would be locked out of our room if we were a few minutes late checking out. This was our first time at Zedwell Underground hotel and sadly it will be our last, we will not be returning.
Stayed 1 night in May 2025

4/10 Poor

Sal

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
No free tea or coffee available in the reception area, and when brought to the attention of the member of staff at reception - they just couldn't care less. Also, the A/C in the room was terrible so it ended up being far too hot.
Stayed 1 night in May 2025

4/10 Poor

Carla

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Not minimal….. basic

Room temperature couldn’t be controlled because it was broken so the room was uncomfortably hot. Very very basic. Felt like a prison
Stayed 1 night in May 2025

8/10 Good

Jason

Loved the windowless room! Amazing sleep! Could use an additional lift. Was told I’d have a fridge in the room but did not. Cleaning service was inconsistent.
Stayed 7 nights in Apr 2025

8/10 Good

Sabine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Zedwell was an extremely comfortable stay, location was incredible. It is interesting being underground and hearing the tube running above you. Can feel a little bit claustrophobic at times but overall would return!
Stayed 6 nights in Apr 2025

10/10 Excellent

Nolan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come again

It’s a great place to stop as a family.
Stayed 1 night in Feb 2025

10/10 Excellent

Alastair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025