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Svalbard Hotell - The Vault

3.0 star property

Photo gallery for Svalbard Hotell - The Vault

Experience the modern architecture of the Valbard Hotel, featuring a striking facade with large windows.
Enjoy a delicious meal at our restaurant, where you can savor a variety of dishes and drinks.
Relax in this inviting space with a comfortable sofa, two chairs, and a round table.
Relax in a spacious room with a large bed, headboard, and window.
Relax in a cozy reading nook with a comfortable chair, floor lamp, and ample bookshelves.

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Parking included

Explore the area

Map
Vei 507-01, Longyearbyen, 9170
  • Svalbard Kirke
    ‪7 min walk‬
  • Svalbard Church
    ‪7 min walk‬
  • Svalbard Museum
    ‪9 min walk‬
  • Longyearbyen (LYR-Svalbard)
    ‪6 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.6 out of 10
Exceptional
(15 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(29 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Situated in a serene snowy landscape, this hotel offers breathtaking views of snow-covered mountains.

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  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (828)
The price is NZ$623
for 1 room
includes taxes & fees
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About the area

Longyearbyen

A stay at Svalbard Hotell - The Vault places you in the heart of Longyearbyen, within a 15-minute walk of University Centre in Svalbard and Svalbard Museum. .This hotel is 0.7 mi (1.2 km) from Svalbard Church and 0.7 mi (1.2 km) from Svalbard Kirke.

What's nearby

  • University Centre in Svalbard - 7 min walk - 0.7 km
  • Svalbard Kirke - 7 min walk - 0.7 km
  • Svalbard Church - 7 min walk - 0.7 km
  • Svalbard Museum - 9 min walk - 0.8 km
  • Svalbard Global Seed Vault - 7 min drive - 5.8 km

Getting around

  • Longyearbyen (LYR-Svalbard) - 5 min drive

Restaurants

  • ‪Cafe Huskies - ‬7 min walk
  • ‪Kroa - ‬4 min walk
  • ‪Barentz Pub & Spiseri - ‬7 min walk
  • ‪Karlsberger Pub - ‬6 min walk
  • ‪Fruene - ‬6 min walk

About this property

Svalbard Hotell - The Vault

Hotel in Longyearbyen with free breakfast and a 24-hour front desk
Svalbard Hotell - The Vault offers 35 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. This Longyearbyen hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 35 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English, Norwegian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Ecotours
  • Hiking/biking trails
  • Hunting
  • Snowmobiling
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: NOK 100 per person (one-way)
  • Airport shuttle fee per child: NOK 40 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Svalbard Hotell Vault Hotel Longyearbyen
Svalbard Hotell Vault Hotel
Svalbard Hotell Vault Longyearbyen
Svalbard Hotell Vault
Svalbard Hotell The Vault
Svalbard Hotell | The Vault
Svalbard Hotell - The Vault Hotel
Svalbard Hotell - The Vault Longyearbyen
Svalbard Hotell - The Vault Hotel Longyearbyen

Svalbard Hotell - The Vault Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 284 out of 429 reviews
Rating 8 - Good. 135 out of 429 reviews
Rating 6 - Okay. 7 out of 429 reviews
Rating 4 - Poor. 1 out of 429 reviews
Rating 2 - Terrible. 2 out of 429 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keiko, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I quite like The Vault’s relaxing casual style. Interior of the room is simple but modern twist. Once you used it, feel like home. I like reception area’s free tea and coffee self service. We went out then came back hotel and bit rest at ground floor sofa, then went back shopping again (shopping area is just opposite side of road). We requested same room as our last year’s stay. They gave us that room was very appreciated. The breakfast was reasonable spreads. Centre of Longyearbyen town, very handy for shopping and sightseeing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ka Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, Convenient location, supermarket just opposite
Stayed 4 nights in Apr 2025

8/10 Good

Amand

Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfect... clean and quiet, walkable to the main shopping and dining area, and we had a beautiful view of the mountains. Everyone was very nice.
Stayed 7 nights in Apr 2025

8/10 Good

YI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are welcoming and the breakfast is great. The hotel is in the town centre. But you need to walk a bit and go through a bridge between the airport shuttle bus stop to the hotel door. (Taxi can drive to the hotel door step. ) There is a grey dust spot on my quilt cover.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing at all i disliked for my stay here at the Vault. I enjoyed my quietness the most. Thank you for everything ❤️
Stayed 8 nights in Jan 2025

10/10 Excellent

Mary, Rancho Cucamonga

Liked: Cleanliness, staff & service, property conditions & facilities
I have never been to a hotel where you have to take your shoes off at the door. They do provide wool slippers in your room. The local custom dates back to when the coal miners were told to take their shoes off because they were so dirty. The staff was helpful. The breakfast was good. The room was fine. I would use this hotel again
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff…. Lovely communal area and cozy rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice and clean, good breakfast, great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice and clean, good breakfast, great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 22 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time in Svalbard Polfareren! I’ll never forget the experience. Cozy hotel, great location, yummy breakfast and staffs were friendly and accommodating. Our room was big and had the Mountain View! Shout out to Ana for providing exceptional service! Thank you for helping us all the way! Once again, what a lovely place!
Stayed 5 nights in Nov 2024

10/10 Excellent

Norris

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2024

8/10 Good

XUEBIAO

Clean Nice hotel with helpful and pleasant staff
Stayed 6 nights in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, central location, staff were kind and courteous
Stayed 3 nights in Oct 2024

10/10 Excellent

Vaibhav

Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Close to activities, friendly & helpful staff, very clean. I will return to this hotel
Stayed 6 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working at The Vault were very easy to talk to. Tobias and Anna were exceptional. It is centrally located to all the food and shopping options.
Stayed 3 nights in Sep 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Longyearbyen

Close to the town centre, shuttle from the airport drops you off. If you can't manage the stais walk around the road to the main entrance
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven, Rockaway

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Vault is a great option in Longyearbyen. Rooms are comfortable and clean and new. Breakfast is excellent. And, like everything in Longyearbyen, the Vault is walking distance to everything.
Stayed 3 nights in Aug 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Amenities
Great hotel location and amenities. Would highly recommend for our stay in Longyearbyen. Easy access to everything in and around town.
Stayed 1 night in Jul 2024

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Glenn

Stayed 2 nights in Jun 2024

10/10 Excellent

Elisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was superking and available 24/7. the hotel is new/well maintained. Warm clean and quiet. A rich breakfast is available for several hours in the am and fresh coffee and tea available all day at the reception or in your room. The location is optimal, bang in the centre but recessed frm the main road. I would happily go back there again
Stayed 5 nights in Jul 2024