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Hyatt Place Ontario / Rancho Cucamonga

3.0 star property

Photo gallery for Hyatt Place Ontario / Rancho Cucamonga

Exterior
Outdoor pool
Premium bedding, pillow-top beds, desk, laptop workspace
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym

Explore the area

View map
4760 Mills Cir, Ontario, CA, 91764
  • Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Toyota Arena
    ‪3 min drive‬
  • Ontario Convention Center
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds (High Floor)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,291 reviews
The price is NZ$171
includes taxes & fees
28 Sept - 29 Sept
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

About the area

Ontario

With a stay at Hyatt Place Ontario / Rancho Cucamonga in Ontario, you'll be connected to a shopping center, just steps from Ontario Mills Shopping Mall and a 3-minute drive from Toyota Arena. .This hotel is 3.6 mi (5.9 km) from Victoria Gardens and 3.7 mi (5.9 km) from Ontario Convention Center.

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.2 km
  • Toyota Arena - 3 min drive - 2.3 km
  • Victoria Gardens - 4 min drive - 5.2 km
  • Ontario Convention Center - 4 min drive - 6.4 km
  • Auto Club Speedway - 10 min drive - 8.2 km

Getting around

  • Upland Station - 9 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 12 min drive

Restaurants

  • ‪Dave & Buster's - ‬5 min walk
  • ‪Rainforest Cafe - ‬3 min walk
  • ‪SomiSomi - ‬8 min walk
  • ‪Panda Express - ‬12 min walk
  • ‪Charleys Philly Steaks - ‬9 min walk

About this property

Hyatt Place Ontario / Rancho Cucamonga

Pet-friendly Ontario hotel connected to a shopping center, steps from Ontario Mills Shopping Mall
Hyatt Place Ontario / Rancho Cucamonga offers 127 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and plasma televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at Gallery or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Ontario? This hotel has 850 square feet (79 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.
Gallery - This café specializes in American cuisine. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Ontario
Hyatt Place Ontario Rancho Cucamonga
Hyatt Place Rancho Cucamonga
Hyatt Place Rancho Cucamonga Hotel
Hyatt Place Rancho Cucamonga Hotel Ontario
Ontario Hyatt Place
Hyatt Ontario Mills
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Ontario Hyatt
Hyatt Place Ontario Rancho Cucamonga Hotel
Hyatt Ontario Rancho Cucamonga
Hyatt Place Ontario / Rancho Cucamonga Hotel
Hyatt Place Ontario / Rancho Cucamonga Ontario
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario

Hyatt Place Ontario / Rancho Cucamonga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 561 out of 1009 reviews
Rating 8 - Good. 223 out of 1009 reviews
Rating 6 - Okay. 99 out of 1009 reviews
Rating 4 - Poor. 68 out of 1009 reviews
Rating 2 - Terrible. 58 out of 1009 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The TVs and the mattress for the pull out couches need to be replaced
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall hotel. Clean but a little bit dated. WiFi was not good.
Stayed 2 nights in Jun 2025

4/10 Poor

Jonathan

Business traveller
Disliked: Cleanliness, property conditions & facilities
It's a very dated hotel. The beds are HARD and the room smells like bleach.... I should have simply driven another 20 minutes for something better.
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Hotel was nice but a bit outdated. Overall, we had a relaxing stay.
Stayed 4 nights in May 2025

10/10 Excellent

Ana

Stayed 1 night in Jun 2025

10/10 Excellent

DONNA

Liked: Staff & service, property conditions & facilities, room comfort
Always clean and comfortable. Staff are helpful and friendly. Thank you Hyatt Hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Tremaine

Stayed 2 nights in Jun 2025

10/10 Excellent

Hurshida

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Elenita, Bethpage

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Katrina

Travelled with family
Liked: Staff & service
Some truly great features about this hotel is that it is surrounded by plenty of restaurants, shopping and close to the freeway & airport. It is in the corner of the parking lot of the outlets. You could honestly walk to the mall. Staff was also incredibly friendly. And the rooms are generously sized. Our room in particular was mainly clean, however the sofa was torn apart and was pretty dirty. Water pressure was non existent in the shower. And maybe I’m wrong, but the hotel had no cameras on any of the floors. Usually there are many and obviously placed. Caught a guest sneaking out their very large dog, (Rottweiler) through the stairs and side entrance to the parking lot. They gave me the shh finger to lips when I saw them. Again. Cameras would have caught that.
Stayed 2 nights in May 2025

8/10 Good

Courtney

Stayed 2 nights in May 2025

4/10 Poor

Jacqueline

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Liked: Cleanliness
Disliked: Staff & service
The hotel was oversold. Staff was very rude about it and turned me away at midnight. I’m sleeping in my car now.
Stayed 1 night in May 2025

10/10 Excellent

dominick

Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very pleasant and comfortable. The rooms were clean and the breakfast was good. The customer service desk was very friendly and helpful. I came for my university graduation and it was a perfect place to stay. It was close to the mall, restaurants and Toyota arena. Would definitely recommend!
Stayed 1 night in May 2025

10/10 Excellent

Guillermina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Krystal

Liked: Cleanliness, amenities
Stayed 4 nights in May 2025

6/10 Okay

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service
My family and I stayed here for one night. Hotel is dated but was clean and rooms were spacious. For the continental breakfast they offered waffles, scrambled eggs and sausages, oatmeal, sliced bread, bagels and some muffins, coffee, apple and orange juice. Parking filled up fast on site but plenty of parking across the street.
Stayed 1 night in May 2025

10/10 Excellent

Mandy

Stayed 1 night in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Angela

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellence stay at this hotel people here are very nice.
Stayed 2 nights in May 2025

10/10 Excellent

Felix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay except for the traffic at night. My room was close to busy street.
Stayed 4 nights in May 2025

10/10 Excellent

Jonathan

Stayed 1 night in May 2025

10/10 Excellent

fruto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here regularly; it’s my safe haven
Stayed 1 night in Apr 2025