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Hyatt Place Ontario / Rancho Cucamonga

3.0 star property

Photo gallery for Hyatt Place Ontario / Rancho Cucamonga

Exterior
Outdoor pool
Premium bedding, pillow-top beds, desk, laptop workspace
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym

Explore the area

View map
4760 Mills Cir, Ontario, CA, 91764
  • Place, Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Place, Toyota Arena
    ‪3 min drive‬
  • Place, Ontario Convention Center
    ‪4 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds (High Floor)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

2 Double Beds

  • Sleeps 6

King Room

  • Sleeps 4

King Room With Accessible Roll-in Shower

  • Sleeps 4

Ada King Room With Tub

  • Sleeps 4

King Room With Sofa Bed-High Floor

  • Sleeps 4

Hf Double Sfbd

  • Sleeps 6

Similar properties

Exterior
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,325 reviews
The price is NZ$175
includes taxes & fees
30 Nov - 1 Dec
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

About the area

Ontario

With a stay at Hyatt Place Ontario / Rancho Cucamonga in Ontario (Arena District), you'll be steps from Ontario Mills Shopping Mall and a 3-minute drive from Toyota Arena. .This hotel is 3.6 mi (5.9 km) from Victoria Gardens and 3.7 mi (5.9 km) from Ontario Convention Center.

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.2 km
  • Toyota Arena - 3 min drive - 3.0 km
  • Victoria Gardens - 3 min drive - 5.6 km
  • Ontario Convention Center - 4 min drive - 6.7 km
  • Auto Club Speedway - 6 min drive - 8.9 km

Getting around

  • Upland Station - 9 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 12 min drive

Restaurants

  • ‪Dave & Buster's - ‬5 min walk
  • ‪Rainforest Cafe - ‬3 min walk
  • ‪Charleys Philly Steaks - ‬9 min walk
  • ‪Panda Express - ‬12 min walk
  • ‪Market Broiler Ontario - ‬11 min walk

About this property

Hyatt Place Ontario / Rancho Cucamonga

Pet-friendly Ontario hotel connected to a shopping center, steps from Ontario Mills Shopping Mall
Hyatt Place Ontario / Rancho Cucamonga offers 127 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and plasma televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at Gallery or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Ontario? This hotel has 850 square feet (79 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.
Gallery - This café specializes in American cuisine. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Ontario
Hyatt Place Ontario Rancho Cucamonga
Hyatt Place Rancho Cucamonga
Hyatt Place Rancho Cucamonga Hotel
Hyatt Place Rancho Cucamonga Hotel Ontario
Ontario Hyatt Place
Hyatt Ontario Mills
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Ontario Hyatt
Hyatt Place Ontario Rancho Cucamonga Hotel
Hyatt Ontario Rancho Cucamonga
Hyatt Place Ontario / Rancho Cucamonga Hotel
Hyatt Place Ontario / Rancho Cucamonga Ontario
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario

Reviews

Hyatt Place Ontario / Rancho Cucamonga Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 572 out of 1031 reviews
Rating 8 - Good. 227 out of 1031 reviews
Rating 6 - Okay. 104 out of 1031 reviews
Rating 4 - Poor. 68 out of 1031 reviews
Rating 2 - Terrible. 60 out of 1031 reviews

Reviews

8/10 Good

Collette, Seattle

Stayed 3 nights in May 2025

2/10 Terrible

Carlos

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The night we arrived the ac was very loud and when u turned it off it blew hot air. Reported to the front desk in the morning they said they would send an engineer. Engineer must have been there cuz the cover to the ac was loosely on and still making noise when we came back at 8 pm out all day. Next day reported again since now the thermostat was not working. Didn’t even have power again went and reported to the front desk and nothing asked for a fan didn’t even have that. Went to the front desk the next morning at check out to remind them. The time there felt like we weee paying to be ignored. No offer for future discounts no I’m sorry about that just a nod of the head and ok from the front.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

It was clean, great service, accommodating. Breakfast was delicious.
Stayed 1 night in Aug 2025

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very busy time of year in that area. The hotel was great.
Stayed 1 night in Apr 2025

2/10 Terrible

araceli

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room they gave us when me and my family got there smelled like urine so I requested another room but they claimed they were sold out, the next morning around 8 am and returned back to request a receive a new room and to my surprise they had one available, mind you the cleaning staff had not even arrived to clean rooms. When I made the transfer that morning I left my headphones in the old room but didn’t realize it until a few hours later. When I went back to the front desk to let them know they told me the room was occupied but would have the manager knock on the door to ask the guest there to check but to my surprise when I tracked my headphones it no longer showed them in the hotel but 14 miles down the street. I believe someone from the cleaning service who went in to clean the room that morning stole them. When I confronted the manager all they gave was excuses and that no one lived near that area. What’s funny to me is when I checked out the headphones magically appeared on line because I had not been able to track them until I left! They are nasty and thief’s I would not recommend that location.
Stayed 3 nights in Jul 2025

6/10 Okay

Eunice, Woodridge

Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was helpful and nice. Room was clean and very comfortable. Gridge was cold, Air was nice and cold and bed was very comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Stayed 1 night in Jul 2025

8/10 Good

Adora S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2025

2/10 Terrible

Nancy

Stayed 1 night in Jul 2025

6/10 Okay

Jonathan

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Freddy

Travelled with family
Liked: Amenities, property conditions & facilities
Nice place would come again
Stayed 1 night in Jul 2025

10/10 Excellent

Tremaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Victorina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2025

8/10 Good

Daniel, Sacramento

Ok
Stayed 3 nights in Jul 2025

2/10 Terrible

Sabreen

Stayed 6 nights in Jul 2025

8/10 Good

Lilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot for spending the night

Stayed here on the way to Vegas and overall it was a fine stay. Rooms were okay and spacious and felt pretty clean. Breakfast was a very standard continental breakfast, however the area was very small, so not much offered. The location is great with it being right next to Ontario mills and walking distance to the mall. Great spot if you’re just stopping by.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jackelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service!

We had a pleasant stay. The room was clean. It had shampoo, conditioner, and body wash. We asked for more towels and no problem getting them. Breakfast was delicious. They served scrambled eggs, fresh salsa, sausage links, oatmeal, waffles, bagels, bread, muffins, cereal, juice, coffee, hot chocolate, and more. The people at the front desk were very kind.
Stayed 2 nights in Jul 2025

6/10 Okay

Olivia

Travelled with partner
Liked: Amenities, property conditions & facilities
The first room I was assigned on the second floor had several issues: a cracked mirror, dirty sheets, stained carpet, and a non-functioning phone. I was then moved to another room on the same floor. While the mini fridge didn’t work, the room was otherwise clean, aside from a few hairs on the bathroom floor. If you're a light sleeper like me, I wouldn’t recommend this hotel due to its location right next to the freeway. The sound of trucks passing by throughout the night made it hard to sleep. On a more positive note, the pool was a highlight: clean, quiet, and hardly used by other guests. I also used the gym, which was well-equipped with towels and a water dispenser readily available. The front desk clerk, Sierra, truly made a difference. She was incredibly friendly, empathetic, and addressed all my concerns promptly and professionally. The best part of the stay was the breakfast. The variety was impressive from cereals to hot, fresh Belgian waffles. Everything was well-stocked, fresh, and guests weren’t limited in their selections.
Stayed 2 nights in Jul 2025

6/10 Okay

Markus

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Qwik place to lay your head.

The Ac unit was very loud. I see why they provide ear plugs. The unit struggled to keep cool. Would be helpful yo have a microwave in the room. Would like breakfast to start at 6 am on wknds. Travel times are longer in California. Would be nice to grab some food bwfore hitting the 7 am traffic.
Stayed 2 nights in Jul 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness
Stayed 1 night in Jul 2025