See all properties
Save

Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott

4.5 star property

Photo gallery for Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott

5 outdoor pools, pool umbrellas, pool loungers
Exterior
8 restaurants, breakfast, lunch served; local and international cuisine
View from property
Hypo-allergenic bedding, down duvets, pillow-top beds, free minibar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • All-inclusive
  • Pet-friendly
  • Parking included

Explore the area

View map
Corredor Turístico SJC-CSL, KM. 10 Lote D, Cabo del Sol, Cabo San Lucas, BCS, 23450
  • Place, Cabo del Sol Golf
    ‪1 min walk‬
  • Place, Playa Barco Varado
    ‪16 min walk‬
  • Place, Cabo San Lucas Bay
    ‪10 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Garden View (Balcony)

Hypo-allergenic bedding, down duvets, pillow-top beds, free minibar

Room, 2 Queen Beds, Garden View (Balcony)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View (Balcony)

Hypo-allergenic bedding, down duvets, pillow-top beds, free minibar

Room, 2 Queen Beds, Ocean View (Balcony)

  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Oceanfront)

Hypo-allergenic bedding, down duvets, pillow-top beds, free minibar

Room, 2 Queen Beds, Balcony (Oceanfront)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View (Balcony)

Hypo-allergenic bedding, down duvets, pillow-top beds, free minibar

Room, 1 King Bed, Garden View (Balcony)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Balcony)

Hypo-allergenic bedding, down duvets, pillow-top beds, free minibar

Room, 1 King Bed, Garden View (Balcony)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Balcony)

Hypo-allergenic bedding, down duvets, pillow-top beds, free minibar

Room, 1 King Bed, Ocean View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View (Balcony)

Hypo-allergenic bedding, down duvets, pillow-top beds, free minibar

Room, 1 King Bed, Partial Ocean View (Balcony)

  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Oceanfront)

Room, 1 King Bed, Balcony (Oceanfront)

Room, 1 King Bed, Balcony (Oceanfront)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

40-inch flat-screen TV with satellite channels, TV

Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Garden View (Balcony)

Hypo-allergenic bedding, down duvets, pillow-top beds, free minibar

Room, 2 Queen Beds, Garden View (Balcony)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 3 Bedrooms, Balcony (Oceanfront)

Hypo-allergenic bedding, down duvets, pillow-top beds, free minibar

Suite, 3 Bedrooms, Balcony (Oceanfront)

  • Ocean view
  • 151 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Room, 1 Double Bed, Ocean View (Balcony)

Deluxe Room, 1 Double Bed, Ocean View (Balcony)

Deluxe Room, 1 Double Bed, Ocean View (Balcony)

  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View (Balcony)

Hypo-allergenic bedding, down duvets, pillow-top beds, free minibar

Room, 2 Queen Beds, Partial Ocean View (Balcony)

  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 4 Bedrooms, Balcony, Ocean View

Suite, 4 Bedrooms, Balcony, Ocean View

Suite, 4 Bedrooms, Balcony, Ocean View

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms, Balcony, Ocean View

Suite, 3 Bedrooms, Balcony, Ocean View

Suite, 3 Bedrooms, Balcony, Ocean View

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

Similar properties

Aerial view
Hotel Riu Santa Fe - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 7,108 reviews
Hotel Riu Santa Fe - All Inclusive

About the area

Cabo San Lucas

When you stay at Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott in Cabo San Lucas, you'll be on the beach, a 1-minute drive from Cabo del Sol Golf and 7 minutes from Santa Maria Beach. .This beach hotel is 4.2 mi (6.8 km) from Cabo San Lucas Bay and 5.5 mi (8.9 km) from Medano Beach.

What's nearby

  • Cabo del Sol Golf - 1 min walk - 0.0 km
  • Playa Barco Varado - 16 min walk - 1.4 km
  • Santa Maria Beach - 6 min drive - 4.3 km
  • Medano Beach - 10 min drive - 8.9 km
  • Cabo San Lucas Bay - 10 min drive - 7.3 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 35 min drive

Restaurants

  • ‪Fresko - ‬6 min drive
  • ‪Lobby Bar - ‬19 min walk
  • ‪Tomatoes - ‬1 min walk
  • ‪RosaNegra - ‬6 min drive
  • ‪Pitahayas Restaurant - ‬4 min walk

About this property

Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott

Luxury hotel on the beach, with 5 outdoor pools
Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott offers 270 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cabo San Lucas hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in September 2024.

5 outdoor swimming pools and 5 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cactus Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 270 individually decorated guestrooms, featuring free minibar items and espresso makers. Your pillowtop bed comes with down comforters. Rooms have private furnished balconies or patios. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, 5 hot tubs, and a waterslide. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the shuttle (surcharge), which operates within 10 kilometers.
Enjoy local and international cuisine at Pitahayas, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Pitahayas - Overlooking the ocean, this fine-dining restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Tortugas Beach - This beachfront seafood restaurant specializes in seafood and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
De Cortez - Overlooking the ocean and golf course, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.
Las Fuentes Snack Bar - This poolside delicatessen specializes in Regional cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Tomates Restaurant - Overlooking the ocean and pool, this buffet restaurant specializes in local cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Entertainment

Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 10 kilometres
  • Shopping centre shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • De Cortez
  • Las Fuentes Snack Bar
  • Pitahayas
  • Tomates Restaurant
  • Tortugas Beach

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 5 hot tubs
  • 5 outdoor pools
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1995
  • Colonial architecture
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Renovated guestrooms - September 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.76 per accommodation, per night
  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 44 per person (roundtrip)
  • Airport shuttle fee per child: USD 22 (roundtrip), (from 4 to 8 years old)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hacienda Mar Vacation Club
Hacienda Mar Vacation Club Cabo San Lucas
Hacienda Mar Vacation Club Hotel
Hacienda Mar Vacation Club Hotel Cabo San Lucas
Hacienda Del Mar Cabo San Lucas
Hacienda Del Mar Vacation Club Cabo San Lucas, Los Cabos
Hacienda Del Mar Vacation Hotel
Hacienda Del Mar Vacation Resort
Hacienda Del Mar Vacation Club Hotel Cabo San Lucas
Hacienda Mar Hotel Cabo San Lucas
Hacienda Mar Hotel
Hacienda Mar Cabo San Lucas
Hacienda Mar
Hacienda del Mar Vacation Club
Hacienda Mar Resort Cabo San Lucas
Hacienda Mar Resort
Hacienda Del Mar Vacation Resort
Hacienda Del Mar Cabo San Lucas
Hacienda Del Mar Vacation Hotel
Hacienda Del Mar Los Cabos Cabo San Lucas

Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 979 reviews
Rating 8 - Good. 242 out of 979 reviews
Rating 6 - Okay. 96 out of 979 reviews
Rating 4 - Poor. 54 out of 979 reviews
Rating 2 - Terrible. 49 out of 979 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2025

10/10 Excellent

Anissa

Stayed 9 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful hotel with the friendliest staff. Cannot wait to come back!
Stayed 8 nights in Oct 2025

10/10 Excellent

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff, helpful in every way. Beautiful resort with amazing views! The restaurants were all over the top in flavor, presentation and choices! Plenty of pools! Loved the adult pool with swim up bar! The rooms were clean as well as the entire property! Everything was well maintained. Will certainly return and will recommend to family and friends!
Stayed 4 nights in Oct 2025

10/10 Excellent

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire resort is beautiful and well kept. The bathrooms in the entire resort were always clean, rooms were well maintained and clean, the property was well kept. The pools as hot tubs were well maintained. All the restaurants were good, the staff friendly, helpful and very attentive. The food was very well presented and everything had a wonderful taste! The drinks were excellent as well! The resort is well located, the views are amazing! We enjoyed our stay and will certainly return! Wilder at Serena’s bar was always friendly and made us feel welcomed, he went above and beyond. Fernando the bartender at the main bar near the lobby went above and beyond! We enjoyed everything from our room, with ocean view, the food at all the restaurants, the pools and the friendly welcoming staff. Only thing we could have done without was the timeshare talk. We are all about all inclusive but not timeshares. Beautiful resort we highly recommend it!
Stayed 4 nights in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. The food was amazing, the room was just as it was advertised online with a King Bed and an Ocean view. The service was great except the Pitahayas Restaurant. The service was very slow; it took us 40 minutes to get a Diet Pepsi & water after asking 3 times, and a total of 2hrs...but the food was amazing, especially the Filet!! Room was clean, service by staff was amazing. An FYI, 1/2 the resort is TimeShare so they will try and sell you on it when you arrive.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were great. Food was delicious and rooms were very clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Thekla

Stayed 2 nights in Aug 2025

10/10 Excellent

Aileen

Stayed 3 nights in Aug 2025

6/10 Okay

Heather

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We travel to this hotel annually. It recently became all inclusive. We did not book it that way and they honored it by just charging piecemeal for meals and drinks. It felt different. Service was incredibly slow and the service charge was automatically built in so it didn’t seem like the staff were motivated to get ordered right or timely. For example, we ate at De Corozon the steakhouse the first night. The food took 90 mins to get. Took 30 mins for drinks. It wasn’t even busy because we were there in August and the food was average. Just overall disappointing food/service wise.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ryan

Stayed 3 nights in Jun 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
The cost of the food on premises was to expensive for whst was being served.
Stayed 7 nights in Jul 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 7 nights in Jul 2025

8/10 Good

Ariana

Stayed 4 nights in Jul 2025

10/10 Excellent

Ashok Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of this property was exceptional! I have already recommended my friends of this place.
Stayed 6 nights in May 2025

10/10 Excellent

Sergio Vladimir Roque, Anitoch

Liked: Cleanliness, staff & service, property conditions & facilities
The only inconvenience was, beach too rough couldn’t use beach area.
Stayed 5 nights in Jul 2025

2/10 Terrible

Sergio

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible staff. I booked to have complimentary breakfast & that was bot the case. They dont offer transportation form the airport to the resort. Horrible experience. Rude staff, not helpful at all.
Stayed 3 nights in Jul 2025

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was exactly what we were looking for in a relaxing retreat! The spa was lovely, restaurants were wonderful, and the staff were very friendly and accommodating. I would stay here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Soraia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean, great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela Dawn

Liked: Cleanliness, amenities, property conditions & facilities
The property is amazing. The service staff always greats you with a smile. I highly recommend the breakfast buffet and Tomatoes for an Italian treat.
Stayed 4 nights in Jul 2025

6/10 Okay

Aarti

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Mosquitos in rooms , repellant not provided like other hotels. Service was not great, kept forgetting/mixing up orders.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Yosmery

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a non–all-inclusive stay, but a week before my trip, I received an email saying the resort would be transitioning to an all-inclusive model. When I checked in, the front desk (Maximiliano) confirmed my package was now all-inclusive, and all outlets on the property treated it as such. However, on the second day, the pool bar said they couldn’t verify our package. We were pulled out of the pool, still wet, and walked to the front desk in a humiliating manner. The same employee admitted their mistake and initially offered to waive the first day's charges, letting us begin paying the all-inclusive rate moving forward. After speaking with management, he reversed this and told us we were responsible for everything—even though it was their error. We were offered only a 20% discount. To avoid more stress and embarrassment, we paid for the all-inclusive package—but were still charged three additional unexplained fees. Beyond the billing issue, the resort was poorly maintained: dirty puddles on the grounds, no pool towels, stained cushions, and disorganized pool furniture. Staff seemed confused and uninterested, and restaurant service was slow and unwelcoming. Worst of all, no manager ever came to speak with us. This experience completely overshadowed our vacation. I would not recommend this property to anyone.
Stayed 2 nights in Jul 2025