Krystal Grand Los Cabos - All inclusive

4.0 star property

Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
Food and drink
View from room
Breakfast, lunch, dinner served; international cuisine, sea views
Altitude Junior Suite Ocean Front King

Reviews

7.4 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    ‪3 min walk‬
  • Palmilla Beach
    ‪14 min walk‬
  • Club Campestre Golf Course
    ‪19 min walk‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪19 min drive‬

Room options

Altitude Junior Suite Swimout Ocean Front King

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Palmilla Garden View Double

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double at BelAir SunClub

7.2 out of 10
Good
(48 reviews)
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Altitude Junior Suite Ocean Front King

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

One Bedroom Suite at BelAir SunClub

  • 63 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Palmilla Garden View King

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Altitude Junior Suite Ocean Front Double

7.0 out of 10
Good
(6 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Junior Suite Swimout Garden View King

7.6 out of 10
Good
(7 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King at BelAir SunClub

8.2 out of 10
Very good
(29 reviews)
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Krystal Deal of the Day

7.8 out of 10
Good
(56 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Altitude Presidential Suite Ocean View

  • 117 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite Palmilla Ocean view King

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Altitude Junior Suite Swimout Ocean Front Double

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

Suite Palmilla Ocean view Double

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View Double

  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Altitude Governor Suite Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite Ocean View King

7.8 out of 10
Good
(87 reviews)
  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About the area

San José del Cabo

With a stay at Krystal Grand Los Cabos - All inclusive in San José del Cabo (Costa Azul), you'll be a 4-minute walk from Costa Azul Beach and within a 5-minute drive of San Jose del Cabo Art District. .This all-inclusive property is 2.7 mi (4.4 km) from Palmilla Beach and 3.7 mi (5.9 km) from Puerto Los Cabos.

What's nearby

  • Costa Azul Beach - 3 min walk - 0.3 km
  • Palmilla Beach - 14 min walk - 1.2 km
  • Playa Hotelera - 16 min walk - 1.4 km
  • Club Campestre Golf Course - 19 min walk - 1.6 km
  • San Jose del Cabo Art District - 5 min drive - 4.6 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 20 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Buffet O - ‬7 min walk
  • ‪Coco Cafe - ‬7 min walk
  • ‪Pescadito Break - ‬8 min walk
  • ‪Sky Lounge - ‬7 min walk

About this property

Krystal Grand Los Cabos - All inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with safes and hair dryers. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Stay in one of 429 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a waterslide, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The "O", a restaurant where you can take in the ocean view, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This property has 8 meeting rooms available for events. Free valet parking is available onsite.
The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free covered valet parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.29 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Reviews

Krystal Grand Los Cabos - All inclusive Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 826 out of 2169 reviews
Rating 8 - Good. 460 out of 2169 reviews
Rating 6 - Okay. 369 out of 2169 reviews
Rating 4 - Poor. 238 out of 2169 reviews
Rating 2 - Terrible. 276 out of 2169 reviews

Reviews

6/10 Okay

Michael

Travelled with partner, Travelled with group
Room, first given a double bed room when a king room was reserved. TV did not work, reported to front desk and Expedia host nothing done. Shower drain clogged and would start to flood the bathroom floor. Sliding door to patio was rough opening and closing. The views from 6th floor looking out over the ocean were nice and the waves were big. Resort, in need of repair in a lot of aspects. Wood pieces on walk ways rotted as well as loungers, pool side umbrellas torn and tattered, many pool tiles throughout both pools missing leaving sharp edges major cracking down the sides at water line of the family pool. Walkway from family pool to adult pool consistently smelled like sewer. Mexican, Italian and the tepanyaki food were good. Weren’t impressed at all at the grill and the buffet was OK. Only a couple days out of 7 where there was actual sausage, most was cut up hotdogs, the egg and omelette grill were great.
Stayed 7 nights in Jun 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was nice, food was good and check-in/check out were good!
Stayed 7 nights in Jun 2025

4/10 Poor

Carla

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Athena was great and Fernando the bartender in club altitude was fantastic. The beach was good! Everything else was poor. Bad. We not stay again
Stayed 4 nights in Jun 2025

10/10 Excellent

Claudia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a family friendly resort with lots of great activities and friendly staff. We upgraded to a beach access swim out room in the Altitude tower (thanks, Gabe!). Do this! This gave us access to The Grill for breakfast (with Beatriz, the best server), Sky Lounge (Raul) and adult pool. We loved the swim out pool, which the servers came around to make sure we were taken care of. My kids loved Kamp Krystal, the staff kept them entertained. This Expedia associated resort is perfect for a chill family vacation. I highly recommend it!
Stayed 6 nights in Jun 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and calm property
Stayed 3 nights in Jun 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional
Stayed 7 nights in Jun 2025

8/10 Good

Clyde

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Omar and Gabriel were incredibly attentive and ensured all our needs were met, making our stay thoroughly enjoyable. They took care of our dining reservations and checked in on us throughout, which we truly appreciated. One suggestion—though unrelated to their excellent service—is for the hotel to improve the quality and security of the wristbands. Ours frequently fell off, and the substantial replacement fee, given the flimsy design, could give the impression of a potential scam.
Stayed 4 nights in Jun 2025

6/10 Okay

Ann

Travelled with family
Liked: Cleanliness, property conditions & facilities
The food wasn’t all that good. The times the restaurants were open did not work during the day or stay for my family. Most restaurants did not open till late in the evening. The food was basic. The portions okay. The customer service was good. Omar and Gabriel are very nice and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
I truly appreciated the service from Expedia representative Gabriel. My partner and I extended our stay 3 times
Stayed 2 nights in May 2025

10/10 Excellent

Tere

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Súper buena atención de todo el personal, recomiendo se acerquen con la gente de expedía ya que son súper amables y te ayudan con tips y recomendaciones, a mi me atendió Gabriel 10/10
Stayed 4 nights in Jun 2025

2/10 Terrible

Katya Delys Pabón

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Krystal Grand is in a gorgeous spot, the wide stretch of beach so clean and close is breathtaking. The resort is a good size that it doesn’t a long time to get to everything you need. The specialty restaurants are wonderful, with a Mexican, Italian, Asian and a steakhouse all in gorgeous locations. Loved our room. Lovely and big with a gorgeous view. A great experience at check in with the Expedia staff, Gabriel and Omah!! They even took care of our teppanyaki reservation. Very family friendly but the plus for us is the separate pool for 21+ with the swim up bar. Truly paradise. Great location to walk to surf spots. No swimming along the beach as it is too dangerous. Recommend the Italian restaurant! And the theme night buffets were a real touch of traditional Mexico. The Mexican bbq and even the young man making the churros from scratch. You don’t get this experience often at other resorts in Cabo. Lilia at the buffet was so friendly and smiling always too. My only downside is there is really no where to leave your wet clothes to dry.
Roof top view
View from our room
Roof top view
View from our room early morning.
Stayed 7 nights in Jun 2025

10/10 Excellent

Lul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How welcoming all the stuff members were.
Stayed 4 nights in Jun 2025

4/10 Poor

Courtney Campbell

Disliked: Amenities
I do not know how this property has such a high rating on Expedia. The dining options are terrible and I mean TERRIBLE!!! We spent most of our time away from the resort. There is a beach but you can’t get in the water. The adult drinks are nothing to write home about. I’m pretty sure they water down their alcohol. For the most part the staff were very nice and tried hard. Do not waste your money on this place!!! Our room was clean and the grounds have some pretty plants and flowers but the whole property needs a deep clean and updated! Also, this is the first time I’ve left a bad review on Expedia. That’s how terrible this place is!!
View from 6th floor of the Altitude Club building.
View from the 6th floor of the Altitude Club building.
Margarita
Chicken Dinner at the grill.
Stayed 5 nights in Jun 2025

6/10 Okay

SYLVIA

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
This property is medium sized, you can easily get to the pools and restaurants. This property had a japanese restaurant, Mexican restaurant, a grill restaurant, a general buffet, a coffee shop and pool side shack. A pool bar is only available at the adult only pool. The property had several activities plan through the day, from archery by the beach to aquaerobics and Latin night, these where all fun. The good and the bad you should know about: Restaurants -short staffed, long waits to enter every restaurant except the general buffet. -food is not great, lacks flavor, have been to many all inclusive, this has the worst desserts and the least tasty food. -staff is tired so they can be pretty cold customer service wise. - breakfast service is short in desert/coffee spoons so you can only get them upon request... They are short staffed so your food gets cold by the time you get them. - buffets are short of serving utensils, think 3 serving spoons or spatulas for 6 desserts... It becomes a mess, at some point i even do people having to grab the fruit with their hands! -cleanliness is just ok Activities - i didn't see any activities start at the listed time, this was disappointing but at least the staff was very very nice. Reception staff - Are not happy if you try to change money for tips, you are told at check in that the front desk can provide you with change, but when you go they clearly don't want to do that. Housekeeping - the housekeepers are so kind.
Stayed 7 nights in Jun 2025

4/10 Poor

Josselyne, EL SOBRANTE

Travelled with family, Travelled with family and small children
Unhappy with the recycling plastics cup at the bar by the main pool I saw how they wash them n reuse them not the ones with logo the regular plastic cup so NASTY, lucky my family didn’t y get sick
Stayed 4 nights in Jun 2025

2/10 Terrible

Josselyne, EL SOBRANTE

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Food is horrible doesn’t have many options, they have Taco night that was good is about the only good thing. They keep using the same plastic cups I saw at the bar washing them not the ones with logo the recycle cups NASTY!!! Unhappy
Stayed 4 nights in Jun 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Charanjit Singh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall our stay at Krystal Grand Los Cabos was good, not the best. We had a personal butler named Claudio that we had access to to reserve restaurant bookings, questions about resort activities and events and he was great. Our room was in the altitude tower as VIP guest which was amazing. We had ocean front room, looking out to the vast Pacific Ocean. Our complaints were the bathroom flush pressure was low and asked them to fix but it didnt really help. Restaurant service was poor at majority of the offerings except the Italian place. The food was delayed and waiter did not come to our table to check on us.
Stayed 6 nights in Jun 2025

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice time and the property is kept well. Most all of the staff was nice and prompt. I wish they would tell you before booking you cannot go into the ocean at this location but that is only issue I had. Once we found that out, no problem, we enjoyed the pool.
Stayed 4 nights in Jun 2025

2/10 Terrible

Aniuska, Bronx

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food is terrible
Stayed 3 nights in Jun 2025

4/10 Poor

Roshni

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took us one hour to check in, only 2 agents helping one lady and : others on their cell phone behind counter, we finally had to asked them to get checked
Stayed 3 nights in Jun 2025

10/10 Excellent

Viviana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, the staffs was super friendly.
Stayed 4 nights in May 2025

2/10 Terrible

Grecia

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025