Hotel Riu Palace Cabo San Lucas - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Cabo San Lucas - All Inclusive

6 outdoor pools, pool umbrellas, pool loungers
Buffet
Front of property
Coffee shop
Aerial view

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Camino Viejo a San Jose del Cabo Km 4.5, Cabo San Lucas, BCS, 23410
  • Medano Beach
    ‪5 min walk‬
  • Cabo San Lucas Bay
  • The Arch
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪44 min drive‬

Room options

Junior Suite, Ocean View (C)

8.6 out of 10
Excellent
(28 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

8.8 out of 10
Excellent
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(174 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

10.0 out of 10
Exceptional
(5 reviews)
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Swim Up | 18+ | L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-CA)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room (Super Saver | C)

8.6 out of 10
Excellent
(20 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (C)

8.2 out of 10
Very good
(46 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.4 out of 10
Very good
(38 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

9.4 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Room (Super Saver | B2C-CA)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | 18+ | U)

8.2 out of 10
Very good
(23 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite (E)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Swim Up | 18+ | U)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 6
  • 4 Double Beds

Double Room, Ocean View (B2C-US)

  • 30.0 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Partial Ocean View (B2C-US)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(94 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | C)

  • 32 sq m
  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up, M)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (M)

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up, L)

  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Sea View (L)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.8 out of 10
Excellent
(111 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (L)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

7.0 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | B2C-CA)

  • Sleeps 6
  • 4 Double Beds

Standard Double Room (M)

8.0 out of 10
Very good
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.2 out of 10
Wonderful
(20 reviews)
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (U)

8.8 out of 10
Excellent
(240 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (Swim Up | 18+ | B2C-US)

  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 4 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cabo San Lucas

With a stay at Hotel Riu Palace Cabo San Lucas - All Inclusive in Cabo San Lucas (El Tezal), you'll be within a 5-minute walk of Medano Beach and Cabo San Lucas Bay. .This all-inclusive property is 3.7 mi (5.9 km) from The Arch and 2.6 mi (4.2 km) from Marina Del Rey.

What's nearby

  • Medano Beach - 5 min walk - 0.5 km
  • Plaza San Lucas - 14 min walk - 1.2 km
  • Cabo San Lucas Country Club - 16 min walk - 1.4 km
  • Puerto Paraiso Mall - 4 min drive - 3.9 km
  • Marina Del Rey - 5 min drive - 5.0 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 38 min drive

Restaurants

  • ‪Riu Sport Bar - ‬3 min walk
  • ‪Baja California Restaurante - ‬4 min walk
  • ‪Torote Steak House - ‬8 min walk
  • ‪La misión - ‬4 min walk
  • ‪Tequila Pool Bar - ‬8 min walk

About this property

Hotel Riu Palace Cabo San Lucas - All Inclusive

Family fun on the beach, with 6 outdoor pools, near Cabo San Lucas Bay
Hotel Riu Palace Cabo San Lucas - All Inclusive offers 692 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor tennis courts and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 692 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at El Medano, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
El Medano - Overlooking the garden, this buffet restaurant serves breakfast only.
San Jose - This theme restaurant serves lunch and dinner. Open daily.
Mar de Cortes - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Krystal - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Misaki - Overlooking the garden, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Medano
  • Krystal
  • Mar de Cortes
  • Misaki
  • San Jose

Things to do

  • 2 outdoor tennis courts
  • 6 outdoor pools
  • Basketball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu Cabo San Lucas
Cabo San Lucas All Inclusive Riu
Cabo San Lucas Palace
Cabo San Lucas Riu All Inclusive
Palace Cabo San Lucas
Palace Cabo San Lucas All Inclusive
Riu Cabo San Lucas All Inclusive
Riu Palace All Inclusive Cabo San Lucas
Riu Palace Cabo San Lucas
Riu Palace Cabo San Lucas All Inclusive
Riu Palace Cabo San Lucas All Inclusive All-inclusive property
Riu Palace
Riu Palace Cabo San Lucas All Inclusive
Hotel Riu Palace Cabo San Lucas - All Inclusive Cabo San Lucas

Hotel Riu Palace Cabo San Lucas - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2782 out of 4605 reviews
Rating 8 - Good. 1055 out of 4605 reviews
Rating 6 - Okay. 445 out of 4605 reviews
Rating 4 - Poor. 157 out of 4605 reviews
Rating 2 - Terrible. 166 out of 4605 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dennys

Stayed 4 nights in Apr 2025

10/10 Excellent

Brett

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly amazing staff. Would like to acknowledge Gary working all week around the pool. He was absolutely fantastic and the resort is better with hard working amazing staff like him !
Stayed 6 nights in Apr 2025

10/10 Excellent

Vikram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Apr 2025

8/10 Good

KLAUDIA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a good time overall—beautiful, clean property with a great layout and plenty of poolside chairs (though surprisingly few on the beach). The highlight was the coffee shop near the lobby with amazing views, great coffee, and pastries. Our ground-floor room, unfortunately, had a persistent musty smell, which meant we had to keep the AC and fan running the entire time. Not ideal, but manageable. Food at the resort was hit or miss. The steakhouse and buffet were our go-to dinner spots, and while the buffet was decent, it lacked variety—some themed nights or rotating dishes would really improve the experience. The Italian restaurant was a disappointment, and the Mexican option was just average. Based on what we heard from other guests, we decided to skip the Chinese restaurant altogether. Entertainment was just ok. The biggest downside was the towel policy—staff removed towels from chairs even if you had personal items on them, which got frustrating. It disrupted our mornings and felt unnecessary, especially with plenty of chairs available. Not a bad stay, but due to food and policy issues, we’re unlikely to return.
Stayed 7 nights in Apr 2025

10/10 Excellent

Donna Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here.. beautiful resort.. pools and food!
Stayed 4 nights in Apr 2025

10/10 Excellent

David Thomas, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Michelle F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at Riu at San Cabo Lucas, between Riu Palace and Santa Fe, they are both very good. Between the food, staff, and amenities they have a lot to offer. Very kid friendly. I wish they had more activities for the kids to do through out the day. Drinks were okay, they could of definitely been better. Overall, my family and I enjoyed our stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I are frequent patrons of RIU hotels. We have never been disappointed with the quality of service or food choices and quality. There was one service provider (Table server) who served us on multiple occasions who was exemplary. A young lady named Blanca. She has a gift for her attentiveness and commitment to quality of service. She couples that with making genuine connections with her guests. A service staff of Blanca's would guarantee return customers.. She should be recognized and rewarded.
Stayed 5 nights in Apr 2025

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was blah
Stayed 7 nights in Apr 2025

6/10 Okay

EDGAR

Travelled with family
Liked: Cleanliness
Even though property was not busy..staff refused to change our room 1st day upon checking.
Stayed 4 nights in Apr 2025

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super clean resort with great food and a great location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mike

Stayed 4 nights in Mar 2025

10/10 Excellent

Jesus Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Marc antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great!
Stayed 5 nights in Apr 2025

10/10 Excellent

Gabriel

Stayed 5 nights in Apr 2025

8/10 Good

Joe, Gilroy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were comfortable and restaurant service was very good and attentive. We went to Cabo celebrate my milestone birthday which I had emailed about multiple times before arriving. My wife arranged a romantic private dinner on my birthday, selected all courses and drinks and even was told the price. The day before, the concierge, Mitzy, cancelled our dinner saying that multiple weddings were a bigger priority. This was our first Riu experience and most likely will be our last. We were left with an unpleasant taste and were not wowed. I even sent a request on the RIU app which went unanswered. Do better or lose affluent customers like me and my friends!
Stayed 4 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service !!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was incredible. Stayed for 3 nights and had a blast. Parties at the Sante Fe which you have access to were such a good time. Will definitely go back.
Stayed 3 nights in Apr 2025

8/10 Good

Donna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was nice, clean, staff very friendly and food was good. I think the buffet (which I am never a fan of) was much better than the restaurants but overall a good experience.
Stayed 4 nights in Apr 2025

8/10 Good

Thresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only two bathrooms available when not in your rooms. Really need to ADD SOME.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kim

Travelled with group
Liked: Amenities
Love the breakfast buffet
Stayed 6 nights in Apr 2025

6/10 Okay

Julie Ramos, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at Riu Palace before and loved it. However, I would NEVER book partial ocean view again. The view was terrible - it was a sliver of ocean view surrounded by dirt/dry hills. We did not utilize the balcony at all because the view was extremely depressing.
Stayed 6 nights in Apr 2025

2/10 Terrible

Jennifer

Travelled with family, Travelled with group
Disliked: Staff & service
This trip started off on the wrong foot with extremely poor treatment by management. The way we were treated at check-in was so unprofessional, I was honestly in disbelief. There was a mix up with our reservation and the way Maritzia, the manager, handled the situation was terrible to say the least. After this, it oftentimes felt like we were being targeted by security. This being said, the facility is nice and we enjoyed the breakfast buffet and the lobby bar the most- the views were stunning and the ambience amazing. This was the our second time staying at this hotel, but we will not be coming back. Despite the positives, being treated so poorly by the management has ensured we will never stay at a RIU resort again.
Stayed 7 nights in Apr 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Great all inclusive resort with excellent staff. All speciality restaurants were great except Italian. The beach is not fun due to rough rides and
Stayed 6 nights in Apr 2025

10/10 Excellent

Victor Manuel Rodriguez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025