4/10 Poor
SHELLY L.
16 May 2026
Disliked: Cleanliness
We were very disappointed with our stay due to several issues that significantly impacted our weekend.The biggest problem was the Wi-Fi. The login information emailed to us did not work, and there was no cell service at the property, so we couldn’t even contact you or Evolve for help. We eventually found the correct username and password on the router itself, and it was completely different from the information provided. The magnet on the fridge also had partially erased, incorrect Wi-Fi info. Ironically, your response email arrived after we had already solved the issue ourselves. I had specifically asked ahead of time if firewood was available and was told yes. However, there were only a few wet pieces of wood in the fire pit, no kindling, and the lighter was empty. Our plan for Friday night was to relax by the fire or watch movies, and we couldn’t do either. There were also major cleanliness and maintenance concerns. There were many large black ants inside the cabin. The coffee pot was dirty with old coffee and used grounds still in it, there were food pieces left in the refrigerator drawer, grime in the kitchen trash can, and long black hairs on the shower floor before we used it.Additional issues:* No dish cloth provided* One coffee mug was chipped* Bathroom door was off track and wouldn’t close properly* Listing said there was a microwave, but there was only a toaster oven* No local information binder as stated in the emailHad potential-but these things changed it
SHELLY L.
Stayed 2 nights in May 2026
