6/10 Okay
Lesley N.
26 Sept 2022
Disappointing
The apartment is tired and needs refreshing. The plant on the terrace needs pruning and the gardens look generally uncared for. New beds are needed - the double bed was broken - new mattresses and mattress covers and pillows and proper quality bedding are required. The pool was not cleaned or checked once while we were there and I know there were a number of small children staying at the complex. Most mornings we were there, a dog was on the complex and was incessantly barking.
The website states there is a BBQ. There is no BBQ.
We had a number of conversations with Patricia who was very quick to respond, but was unable to fix things. We left after 7 nights (not 10) and booked into a hotel with proper beds. Patricia tried to get us some compensation but to no avail.
We have stayed at this apartment before and in May advised her of the bed problem, but the owner clearly just did a botch job on it. Very disappointed with the owners response.
Lesley N.
Stayed 10 nights in Sep 2022















