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Viceroy At Ombria Algarve

5.0 star property

Photo gallery for Viceroy At Ombria Algarve

Front of property – evening/night
Property video
Free beach shuttle, sun-loungers, beach umbrellas, beach towels
Property amenity
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Parking included

Explore the area

View map
Rua da Ombria, No. 9, Ombria Algarve, Loulé, Faro District, 8100-396
  • Place, Loule Town Market
    ‪11 min drive‬
  • Place, Loule Castle
    ‪12 min drive‬
  • Place, Aqua Show Park
    ‪21 min drive‬
  • Airport, Faro (FAO-Faro Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed (Residence)

1 bedroom, premium bedding, in-room safe, individually furnished

Room, 1 King Bed (Residence)

  • 126 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub (Residence)

1 bedroom, premium bedding, in-room safe, individually furnished

Room, 1 King Bed, Jetted Tub (Residence)

  • 169 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Private Pool (Residence)

1 bedroom, premium bedding, in-room safe, individually furnished

Room, 1 King Bed, Private Pool (Residence)

  • 216 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace (Residence)

1 bedroom, premium bedding, in-room safe, individually furnished

Room, 1 King Bed, Terrace (Residence)

  • 179 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Valley View (Residence)

1 bedroom, premium bedding, in-room safe, individually furnished

Room, 1 King Bed, Valley View (Residence)

  • 126 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub (Terrace)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom, Jetted Tub (Terrace)

10.0 out of 10
Exceptional
(1 review)
  • 160 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom, Terrace

  • 148 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Valley View

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom, Valley View

  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom, Terrace

  • 197 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms (Residence)

1 bedroom, premium bedding, in-room safe, individually furnished

Room, 2 Bedrooms (Residence)

10.0 out of 10
Exceptional
(1 review)
  • 172 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Bedrooms (Residence)

1 bedroom, premium bedding, in-room safe, individually furnished

Room, 2 Bedrooms (Residence)

  • 305 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

View all photos for Room, Multiple Beds, Valley View (Residence)

1 bedroom, premium bedding, in-room safe, individually furnished

Room, Multiple Beds, Valley View (Residence)

  • 179 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually furnished

Deluxe Room, 2 Queen Beds

  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Valley View

1 bedroom, premium bedding, in-room safe, individually furnished

Deluxe Room, 2 Queen Beds, Valley View

  • 67 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Terrace, Valley View

1 bedroom, premium bedding, in-room safe, individually furnished

Deluxe Room, 2 Queen Beds, Terrace, Valley View

  • 114 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually furnished

Deluxe Room, 1 King Bed

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

1 bedroom, premium bedding, in-room safe, individually furnished

Deluxe Room, 1 King Bed, Terrace

  • 104 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Valley View

1 bedroom, premium bedding, in-room safe, individually furnished

Deluxe Room, 1 King Bed, Valley View

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace, Valley View

1 bedroom, premium bedding, in-room safe, individually furnished

Deluxe Room, 1 King Bed, Terrace, Valley View

10.0 out of 10
Exceptional
(1 review)
  • 101 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Connecting Rooms (Residence, Connecting)

1 bedroom, premium bedding, in-room safe, individually furnished

Room, 2 Bedrooms, Connecting Rooms (Residence, Connecting)

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Jetted Tub (Terrace, Connecting)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 2 Bedrooms, Jetted Tub (Terrace, Connecting)

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Bedrooms, Connecting Rooms, Valley View (Residence)

1 bedroom, premium bedding, in-room safe, individually furnished

Room, 2 Bedrooms, Connecting Rooms, Valley View (Residence)

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Bedrooms, Connecting Rooms (Residence)

1 bedroom, premium bedding, in-room safe, individually furnished

Room, 2 Bedrooms, Connecting Rooms (Residence)

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

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About the area

Loulé

Located in Loulé, Viceroy At Ombria Algarve is in a rural location, within a 15-minute drive of Fonte Benemola Park and Loulé Municipal Market. .This family-friendly hotel is 16.1 mi (25.9 km) from Falesia Beach and 13.8 mi (22.2 km) from Vilamoura Marina.

What's nearby

  • Loule Town Market - 11 min drive - 9.2 km
  • Loule Castle - 12 min drive - 9.2 km
  • Aqua Show Park - 21 min drive - 16.9 km
  • Vilamoura Beach - 28 min drive - 21.9 km
  • Vilamoura Marina - 29 min drive - 23.0 km

Getting around

  • Faro Station - 25 min drive
  • Faro Intl. Airport (FAO) - 49 min drive

Restaurants

  • ‪Angolana - ‬11 min drive
  • ‪Hamburgueria Brooklyn - ‬10 min drive
  • ‪Cafe Bar Calcinha - ‬10 min drive
  • ‪Pizzaria Luzzo - ‬10 min drive
  • ‪Viceroy at Ombria Algarve - ‬3 min walk

About this property

Viceroy At Ombria Algarve

Mediterranean hotel with 4 restaurants and 4 outdoor pools
Viceroy At Ombria Algarve offers 151 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Loulé hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including complimentary bicycles. 4 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 151 individually furnished guestrooms, featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 4 outdoor swimming pools. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy Mediterranean cuisine at Casa E Fora Bar & Terrace, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Loulé? This hotel has 4036 square feet (375 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Casa E Fora Bar & Terrace - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and lunch.
Cafe Central - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and lunch. Open daily.
Bellvino - This bar serves dinner only. Open daily.
Solalua - This restaurant serves dinner only. Open daily.
Ombria Kitchen - This restaurant specializes in Portuguese cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Free covered valet parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Bellvino
  • Cafe Central
  • Casa E Fora Bar & Terrace
  • Ombria Kitchen
  • Solalua

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pools
  • Bicycle storage
  • Bicycle tours
  • Children's club
  • Free bicycle rentals
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mountain biking
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Baby monitor
  • Children's club (surcharge)
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Playground
  • Pool gate
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (4,036 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Cobblestone flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 28 buildings
  • 4 floors
  • Banquet hall
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night (maximum EUR 350 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 66 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per person (one-way)
  • Pet fee: EUR 50 per pet, per night (maximum EUR 350 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Viceroy At Ombria Algarve Hotel
Viceroy At Ombria Algarve Loulé
Viceroy At Ombria Algarve Hotel Loulé

Reviews

Viceroy At Ombria Algarve Reviews

9.4

Exceptional

10/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 54 out of 68 reviews
Rating 8 - Good. 9 out of 68 reviews
Rating 6 - Okay. 2 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

Reviews

10/10 Excellent

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff terrific
Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is secluded and beautiful, very new and very quiet. Room was spacious, bed was comfortable, and the room and property are spotlessly clean. Staff was attentive and helpful. The only drawback was in-room AC - it didn’t seem to be working, even after we complained and had it checked. It was a bit muggy in the room given it was Portugal in July. The pools were beautiful, sweeping views, and the restaurants were fantastic. This was a really relaxing and beautiful property, would definitely go back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful. Well worth getting out of the super touristy areas for piece and quiet. It closely resembles Ojai Valley Inn in California, but far more affordable. Fantastic for kids where you can let them roam without fretting. This hotel isn’t close to anything but what you get in exchange is peace and relaxation. We stayed at the Conrad 15km away and preferred the Viceroy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful area, very tranquil
Stayed 6 nights in Jun 2025

10/10 Excellent

Benjamin Eliot

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay - the only thing missing was a decent bar to have a drink and watch the sunset.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lesley

Stayed 5 nights in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
the central cafe is excelent the pool food offerings are poor for a hotel of this standing ,
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved it - beautiful property, the staff are all super polite and friendly, the golf course is beautiful and the club house is very relaxed. A real mix of people staying here - noisy and buzzy family pool area with the option of the club house infinity overlooking the 9th hole, if you like quiet. Overall 5 stars
Stayed 2 nights in May 2025

10/10 Excellent

Oliver

Stayed 3 nights in May 2025

8/10 Good

Shawna

Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful new resort

This beautiful new resort made for a lovely vacation. The location is very nice, in the middle of a golf course, the staff is excellent, great breakfast, very tasteful decor. Our room was super comfortable, especially the nice big, firm bed. If you require an American King, this bed will not disappoint! The layout of the resort is unique, with the majority of the rooms/suites in a series of smaller buildings with no elevators, so I will say that if you have any issues with stairs or managing inclines/declines, you should choose your room strategically with the reservation agent. I would highly recommend the Viceroy at Ombria.
Stayed 5 nights in Dec 2024

10/10 Excellent

Pennelope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Fantastic !
Stayed 3 nights in Dec 2024

10/10 Excellent

Jasjit Singh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a family of 4, it was an immense experience. All the way from the quality of the resort, the hotel room, service/friendliness and golf course (played the front 9)
Stayed 3 nights in Dec 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely short break

Couples weekend away for some winter sun. As it's a new property it was quiet, but all the staff and facilities were amazing. Very peaceful place to visit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Badewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 6 nights in Nov 2024

10/10 Excellent

NATHAN, washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a property that just barely opened and as such the facilities are in beautiful, pristine condition. The staff overall were all still very much learning but were well intentioned and provided excellent service at every turn. The one main restaurant open during our stay also had excellent service and food. Our only complaint worth airing here was ongoing issues with the door key system not working - no fun trekking back to the desk multiple times to get a new key…this is a basic of hotel management and it simply was not working properly our entire stay. All to say we would stay here again if in the area and I expect they will have the kinks worked out by next summer’s high season.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with wonderful staff - nothing was too much for them and they were so lovely with our 4 year old. Heated pool was perfect - it meant we could even swim on the chillier rainy day! We had a room upgrade and were lucky to stay in the two bedroom valley view with a terrace. It was stunning and ticked every box of comfort and luxury. The complex isn't too big, so everything within easy walking distance. We also felt it was calm and peaceful etc. A car is needed if you want to venture out of the conplex for anything - nothing is in reasonable walking distance We also played golf - this was also very enjoyable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly 5 star hotel, which to say it had only been open 1 day when we arrived, felt like it had been running for years so smoothly did everything run! The real difference here however is the staff who from checking in at reception made us feel welcome and at home. The accommodation is also superb (we stayed in a 1 bedroom residence with terrace and valley view)- spacious, clean and the housekeeping is perfect. Nice touch with a bottle of wine on arrival as well! Excellent breakfast, meals at the pool bar and also the restuarant and also probablyvthe best room service we have ever had at any hotel. So we are very satisfied and pleased with our stay and would thoroughly recommend this hotel to anyone thinking of having a peaceful Algarve holiday- who needs a beach?
Stayed 5 nights in Oct 2024

10/10 Excellent

Nicolai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Diego

Stayed 4 nights in Jul 2025

10/10 Excellent

Priscila G

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional!

Esse hotel é maravilhoso! Com certeza quero voltar várias vezes!
Stayed 3 nights in Jun 2025

10/10 Excellent

Frank, Rostock

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is new and very beautiful. However, the staff could show a bit more warmth and friendliness — it feels like a bit of heart is missing.
Stayed 4 nights in May 2025

10/10 Excellent

Frank, Rostock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is truly beautiful. The highlights are definitely the rooms and the two pools. We will certainly come back! A bit more smiling from all staff members would make the stay even more wonderful. Paolo (from the breakfast team) is incredibly warm and welcoming—you can really feel his passion for his job and his guests. He should be the benchmark for all employees. A small tip for future guests: please check if school holidays are taking place in the UK. Unfortunately, some guests brought their duty-free gin bottles to the pool, and during meals, there was often a noticeable lack of respect towards the staff. Of course, children can occasionally drop food, but after some meals, the floor looked like a battlefield. The British guests didn’t seem to care.
Stayed 5 nights in May 2025