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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

5.0 star property

Photo gallery for The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Exterior
Indoor spa tub
Reception
Restaurant
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Point Lucea, Lucea
  • Place, Dolphin Cove Negril
    ‪5 min drive‬
  • Place, Chukka Ocean Outpost at Sandy Bay
    ‪9 min drive‬
  • Place, Tryall Golf Club
    ‪14 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪41 min drive‬

Room options

View all photos for Signature Level Bungalow

Signature Level Bungalow

Signature Level Bungalow

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 83 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Level Junior Suite

In-room safe, desk, iron/ironing board, free WiFi

Signature Level Junior Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Suite

Signature Level Suite

Signature Level Suite

7.6 out of 10
Good
(4 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Level Junior Suite Single use

In-room safe, desk, iron/ironing board, free WiFi

Signature Level Junior Suite Single use

  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

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About the area

Lucea

When you stay at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa in Lucea, you'll be on the beach and 8 minutes by car from Chukka Ocean Outpost at Sandy Bay. .This all-inclusive resort is 23.5 mi (37.7 km) from Seven Mile Beach and 20.6 mi (33.2 km) from Doctor's Cave Beach.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 5.4 km
  • Chukka Ocean Outpost at Sandy Bay - 9 min drive - 11.0 km
  • Tryall Golf Club - 14 min drive - 15.7 km
  • Mayfield Falls & Mineral Springs - Original - 22 min drive - 19.6 km
  • Half Moon Beach - 28 min drive - 29.7 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 52 min drive

Restaurants

  • ‪Sports Bar - ‬5 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪the jerk hut at Grand Palladium - ‬5 min walk
  • ‪Negril Buffet - ‬4 min walk
  • ‪Sumptuori Restaurant - ‬4 min walk

About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers 156 air-conditioned accommodations with espresso makers and safes. 60-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes and hair dryers.

This Lucea resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. The spa is open daily.
Make yourself at home in one of the 156 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a fitness center. This Mediterranean resort also features complimentary wireless internet access and concierge services.
Grab a bite to eat at one of the resort's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has 10 restaurants on site.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Service fee: USD 18

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Room service fees of USD 18 apply for orders made from 10:30 PM-11 AM.

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 129 reviews
Rating 8 - Good. 29 out of 129 reviews
Rating 6 - Okay. 13 out of 129 reviews
Rating 4 - Poor. 4 out of 129 reviews
Rating 2 - Terrible. 8 out of 129 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Arriette

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at Grand Palladium for 3 days, the service and the staffs were excellent. I had the most beautiful and spotless room at the bungalow and the view is 10/10. The staffs are very helpful and attentive. What stood was the view from the room. We stayed there as group of friends and our rooms were very close to each other. Thank you so much. That was my second there and I will definite comes back. The food made me feel like I am home. I recommend this resort 100 percent and I will be back soon.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best meal
Stayed 5 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 5 nights in Oct 2025

8/10 Good

Eddie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great with a beautiful view. Any issues that came up were resolved immediately by very helpful and courteous staff. Breakfast buffet was good. Lunch and dinner buffets needed more variety, however, the A La Carte restaurants were exceptional. The spa was very peaceful and relaxing and the masseuses were amazing.
Stayed 3 nights in Oct 2025

2/10 Terrible

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
That issues with the a/c was my only issues. Took my entire stay and me leaving a day early to get some Comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Jonathan, Gering

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you read any reviews please read mine. Honestly I read all the lowest reviews after i booked this property and was nervous after and wow was i glad we didn't change our booking. First off we are from middle of nowhere western Nebraska so food choices are meat and potatoes and the best Mexican food anywhere. So food and eating in a different country always has its difficulties. We did not starve. If we didn't enjoy the restaurant we hit the buffet and were more than satisfied. We tried several places out of our comfort zone. We don't have indian or Jamaican flare in 200 miles of our house. But we tried it and came away experienced and knowing it was okay just not in our menu options going forward. Lets talk staff...we had the nicest most complementary staff experience. They were nice always asking if we were okay. Dont be a stuck up and say hello and actually treat them as a perdon and not there to wait on you without acknowledgement. Tips go a long way into better service and deep pours on drinks. We didnt pass a single employee ever that did not ask how we were. The only person we had any issue with was a waitress in the sports bar. She was rude and kept rolling her eyes at us. Never helped us no matter how long we waited. Guess what we did....went to the bartender and tipped him well in front of her and he was amazing!! Lastly upgrade when you book to signature level. Room with ocean view was insane! Well worth the extra money if you want to impress the Mrs.
Only part of the pool! Its huge
View from our bed
First sunset!
Signature level
Stayed 7 nights in Oct 2025

4/10 Poor

SHELISA, DESOTO

Travelled with family
Disliked: Property conditions & facilities
I will be calling due to a problem
Stayed 6 nights in Oct 2025

2/10 Terrible

JENNY

Travelled with partner
Disliked: Cleanliness, staff & service
The A/C was not working and it was hotter inside our room than it was outside. Our suite was also missing the screen door that led out to the terrace/outside and so we were unable to open the doors to let in a breeze at night. This is the worst resort stay that I have experienced.
Stayed 3 nights in Oct 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean!! Breakfast omelet was the best..Food was alright.. Chicken jerky was great.. atmosphere was awesome!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Maria

Travelled with group
Liked: Amenities
Loved it all
Stayed 3 nights in Oct 2025

10/10 Excellent

Nataliya Olegovna

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Not a lot of things to do, beach was small, spa massage felt rushed.
Stayed 7 nights in Sep 2025

6/10 Okay

Elizabeth, Bronx

Stayed 3 nights in Sep 2025

10/10 Excellent

Starlet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful vacation!!! Love this place!!!
Stayed 7 nights in Aug 2025

8/10 Good

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of 8 members. We all enjoyed our stay. It’s been almost a month later and we are still sharing pics and laughing about the fun times we had at The Grand Palladium. Beautiful grounds with fabulous views. The food was surprisingly delicious and staff were very accommodating. My husband and I are planning on returning for some alone time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Karen, West Bloomfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend this property!!
Stayed 7 nights in Sep 2025

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quiet calm beaches Didn't care for the buffet food.....lots of repeats. Noisy, hard to carry on a conversation. Several specialty restaurants were closed. Would not visit again unless these issues were corrected.
Stayed 7 nights in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness
Stayed 5 nights in Aug 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds, room and service was excellent. The food I would say is average but we no complaints about it overall. The Italian restaurant was the best out of the a-la-carte restaurants. We will be definitely coming back
Stayed 7 nights in Aug 2025

10/10 Excellent

Maria Carmel

Liked: Cleanliness
Stayed 8 nights in Aug 2025

10/10 Excellent

Aila Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Over all an amazing property but just far from everything.
Stayed 6 nights in Aug 2025

10/10 Excellent

Maria, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a beachfront unit. We loved the privacy. One of the best Jamaican stays we've had.
Stayed 7 nights in Mar 2025

8/10 Good

Olena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches, great snorkeling, most of staff members are amazing. Not so good: no physician at the property, only a nurse. You should be able to have at least an online consultation with a physician. Our daughter was bitten by a cat, and the only solution was to go to Montego Bay to the hospital, in a cab, to get any information and treatment. They should have sparkling water available at the buffet, some times, by the time they bring it, we would finish our meal. There is a very strong musty smell in some rooms on the first floor. Our friends had to switch a room after a few days, as they couldn't tolerate the smell. The variety of food in the buffet could be better for the 5 star resort. We still enjoyed our vacation, its a beautiful place.
Stayed 7 nights in Aug 2025

8/10 Good

Navraj

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic property, but we had a few issues that needed to be dealt with. Firstly, our rooms had a smell of mold/mildew. We were initially told that the resort was full but after being adamant about the issue as being a health issue, a room opened up suddenly. Once we switched rooms things were good. The staff in general were fantastic and the food was good.
Stayed 7 nights in Aug 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food was great. Delicious authentic jamaican food at the Mo Bay buffet Restaurant and excellent service. A couple things we felt a little discomfort with was the bed and ac. The bed wasnt that comfortable for my preference, it was a litte hard. The AC was running but we found it to be still hot in the room at night.
Stayed 3 nights in Aug 2025

10/10 Excellent

Janice C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025