6/10 Okay
Michael B.
22 Jul 2025
Never one to provide negative feedback however, given the number of times I asked for an early arrival and was refused due to the VACASA "commitment to quality and cleanliness", I found it all a little ironic. Clearly, no one had been in the unit for weeks including any cleaning crew.1) When we entered the unit the first thing we were exposed to was an incredibly stuffy unit. No air had been circulated in quite some time. Only to find no AC and no screens in the living room windows. How do you rent a unit in the summer with 90 degree temps and no AC ?2) Both smoke alarms were beeping as the battery had run low. And of course we do not travel with 9V batteries. Again, suggesting that no one had been in the unit in quite some time.3) NO HOT WATER ! We drove 5 hrs and had to wait for 4pm to get in and get ready for a 5:30 wedding event only to find no hot water in the showers. Good thing we dont mind a quick cold plunge but that was ridiculous. 4) Spider webs above some doors and windows. Dangling dead spider on the coat rack as soon as you enter the unit. 5) A green moss eco system in the window sills was thriving so even those windows that had screens could not be opened w/o be exposed to mother nature in all her micro glory.6) Closet doors are all poorly functioning. They were off the tracks and all needed to be re-hung. We pushed them to one side and left them open.7) Quiet with easy access best attributes.
Michael B.
Stayed 2 nights in Jul 2025