With a stay at Swissotel Clark Philippines in Mabalacat City (Clark), you'll be a 1-minute drive from Clark Freeport Zone and 9 minutes from Walking Street. .This casino hotel is 5.7 mi (9.2 km) from SM City Clark and 0.3 mi (0.5 km) from Hann Casino Resort.
What's nearby
Clark Freeport Zone - 1 min walk - 0.0 km
Aqua Planet - 5 min drive - 3.9 km
Deca Clark Wakeboard Pampanga - 6 min drive - 3.8 km
Walking Street - 10 min drive - 9.4 km
SM City Clark - 10 min drive - 8.3 km
Getting around
Clark Intl. Airport (CRK) - 14 min drive
Restaurants
Q Lounge - 16 min walk
Creekside Bar - 6 min walk
Baker J Café - 4 min drive
Fortune Hongkong Seafood Restaurant - 11 min walk
Goji Kitchen + Bar - 5 min walk
About this property
Swissotel Clark Philippines
Luxury hotel with 6 restaurants and a full-service spa
Swissotel Clark Philippines offers 372 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature memory foam mattresses. 55-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and hair dryers.
This Mabalacat City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Purovel Spa. The spa is open daily.
Make yourself at home in one of the 372 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have bidets and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Eastern European cuisine at Markt, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Markt - This restaurant specializes in Eastern European cuisine and serves breakfast, lunch, and dinner.
Ristorante di Verona - Overlooking the pool, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Spice - This restaurant specializes in Asian cuisine. Open 24 hours. Open daily.
Swiss Tropic - This bar overlooks the pool. Open daily.
The Atrium and Oma's - This coffee shop serves light fare only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Languages
English, Filipino, German, Italian, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Covered valet parking on site (PHP 150 per day)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 2,180 for adults and PHP 1,090 for children
2 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Markt
Ristorante di Verona
Spice
Swiss Tropic
The Atrium and Oma's
Things to do
Casino
Children's pool
Full-service spa
Gym
Outdoor pool
Family friendly
Children's pool
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
5 meeting rooms
Business centre
Outdoors
Free pool cabanas
Garden
Pool loungers
Vegetable garden
Full-service spa
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Lift
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site
More
100% renewable energy
22 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Memory foam mattress
Bathroom
Bidet
Dressing gowns
Hair dryer
Private bathroom
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
55-inch flat-screen TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Recycling
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately PHP 2180 for adults and PHP 1090 for children
Covered valet parking fee: PHP 150 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
Pool access available from 6:30 AM to 10:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Swissotel Clark Philippines Hotel
Swissotel Clark Philippines Mabalacat City
Swissotel Clark Philippines Hotel Mabalacat City
Swissotel Clark Philippines Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Excellent location. The facility is very advance with technology. Everything in the room are remotely controlled. Excellent dining options with plenty of choices. All staff members are very respectful and provided excellent customer service. We will definitely come back and stay at this hotel.
I had the pleasure of staying at the Swissotel for a week with my family of 10.
The entrance of the hotel is very confusing when first arriving since it is located on the side of their mall, unless you enter through the main casino area, which is a farther walk to the main lobby area.
Check in staff were polite and tried their best to accommodate our requests to keep our rooms close, despite the hotel being close to capacity for the holidays. Strangely, only 1 of the 3 rooms received fresh fruit. The other 2 rooms only had water
During our stay, we were always greeted and seated promptly for our daily breakfast at MARKT restaurant. There was a wide selection and variety of food to choose from. The restaurant staff was kind and did their best to meet our requests however, several days our beverages were never delivered after ordering. The last hour of the breakfast buffet, many items were not replenished.
Pool area was nice and clean. Food and drinks were served well.
Shopping area could be improved with more variety in retail such as clothing and gift stores.
Concierge staff are very nice to work with.
Overall, my family and I will definitely be coming back to stay in this hotel for future visits.
NOTE: I would AVOID eating at The DINE restaurant, which is NOT affiliated with Swissotel, located in their adjacent shopping area inside the side entrance to the hotel. Poor customer service and high prices - not worth it. Manager unapologetic with their own mistakes.
Once I stepped out of my private airport pick up, it took 20 mins to have a wheelchair. There’s no waiting area for a disabled guest. My flight was so long and I cannot stand. I have a triwalker with limited seating capacity. Then there’s the need for an ID even for just delivery to my room. I told them it doesn’t make sense.
So it took another 10 mins and was miserably sitting on my walker.
When I went to the lobby, the person who checked me seemed nice even thoughI was already irate with the wheelchair and ID issues. I wrote in advance that I needed a room near elevator. She claimed that it’s available and close to elevator. I was placed 5 rooms away from the elevator, and that was not acceptable and when I got down, I was really maxed out with patience. She was not even apologetic and didn’t seem to care if I had to walk . She didn’t explain that closest room to elevator is not acceptable.
Duty manager intervened and provided a good room.
Elijah and Erwin from concierge were really helpful picking me up and taking me to the dining area and upon exit.
It’s hard enough to travel with disability and medical issues but staff with no remorse when they make mistakes should be evaluated. They are not service oriented. It doesn’t matter if they’re being trained, service oriented people do not treat disabled guests that way.
Swissotel, being a 5 star hotel should treat guests well and if they keep on hiring someone like Joanne, it’s lesser than 2 stars. Markt crew were great.
Carmenchita
Stayed 1 night in Jul 2024
10/10 Excellent
Michelle Mendoza
15 Jul 2024
Michelle Mendoza
Stayed 2 nights in Jul 2024
10/10 Excellent
Christopher
Travelled with family and small children, Business traveller
Convenient breakfast buffet time plus excellent variety of foods. Just be more attentive in customers breakfast request or adjustments base on customers timeline.
Juanito
Stayed 6 nights in May 2024
6/10 Okay
Joana Marie
Travelled with family
24 May 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Cleanliness! Wonderful housekeeping staff. The guy on the pool area that handling towel is rude, I was trying to talk to him to get towels he kept insisting talking to my husband and ignoring me. He might thought I was one of the girls working in a you know what I mean. Tell your staff to not degrading people (women)that works to try to make a living for their family. I did not get his name. When we we're checking out we asked the receptionist if they can send someone to help us with our luggage we waited 30 minutes nobody shows up. That was disappointing. Kitchen staff was very nice and food is good.