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White Lace Motor Inn

4.0 star property

Photo gallery for White Lace Motor Inn

Front of property
BBQ/picnic Area
Outdoor pool, open 7:30 AM to 8:00 PM, pool loungers
Family Studio, Kitchenette (Studio 6)
Family Studio, Kitchenette (Studio 6)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
73 Nebo Rd, West Mackay, QLD, 4740
  • Place, Caneland Central
    ‪18 min walk‬
  • Place, Bluewater Lagoon
    ‪3 min drive‬
  • Place, Mackay Base Hospital
    ‪4 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(32 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Queen

Superior Queen

Superior Queen

9.6 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Courtyard Twin

Courtyard Twin

Courtyard Twin

9.4 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Family Studio, Kitchenette (Studio 6)

Family Studio, Kitchenette (Studio 6)

Family Studio, Kitchenette (Studio 6)

10.0 out of 10
Exceptional
(1 review)
  • 86 sq m
  • Sleeps 6
  • 4 Single Beds and 1 King Bed OR 6 Single Beds

View all photos for Superior Spa

Superior Spa

Superior Spa

7.2 out of 10
Good
(10 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Family Room

Two Bedroom Family Room

Two Bedroom Family Room

8.6 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.2 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Twin Room (Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room (Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Courtyard Twin

  • Sleeps 3

Standard Queen

  • Sleeps 2

Standard Twin

  • Sleeps 3

Studio (6 Guests)

  • Sleeps 6

Superior Queen

  • Sleeps 3

Budget Room

  • Sleeps 3

Disabled Twin Room

  • Sleeps 3

One-Bedroom Apartment

  • Sleeps 4

Superior SPA Room

  • Sleeps 4

Family Two-Bedroom Suite

  • Sleeps 5

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About the area

Mackay

Located in Mackay (West Mackay), White Lace Motor Inn is within a 5-minute drive of Mackay Regional Botanic Gardens and Caneland Central. .This motel is 1.2 mi (1.9 km) from Mackay Base Hospital and 1.3 mi (2.1 km) from Mackay Enertainment and Convention Centre.
View more Motels in MackayOpens in a new window

What's nearby

  • Caneland Central - 18 min walk - 1.6 km
  • Mackay Regional Botanic Gardens - 18 min walk - 1.6 km
  • Bluewater Lagoon - 3 min drive - 2.3 km
  • Mackay Base Hospital - 4 min drive - 1.9 km
  • Harrup Park - 7 min drive - 5.2 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪Hungry Jack's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬6 min walk
  • ‪Austral Hotel - ‬2 min drive
  • ‪The Coffee Club Café - Caneland Central - ‬3 min drive

About this property

White Lace Motor Inn

Suburban motel with an outdoor pool, near Mackay Regional Botanic Gardens
White Lace Motor Inn offers 37 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and first-run movies.

Bathrooms include complimentary toiletries and hair dryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 37 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Colonial motel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the snack bar/deli serving guests of White Lace Motor Inn. Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 7:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

White Lace Motor Inn West Mackay
White Lace Motor Inn
White Lace Motor West Mackay
White Lace Motor
White Lace Motor Inn Motel
White Lace Motor Inn West Mackay
White Lace Motor Inn Motel West Mackay

White Lace Motor Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 439 out of 953 reviews
Rating 8 - Good. 335 out of 953 reviews
Rating 6 - Okay. 113 out of 953 reviews
Rating 4 - Poor. 37 out of 953 reviews
Rating 2 - Terrible. 29 out of 953 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Annemarie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was horrible. Boken lights, curtains & blinds, red marks down the walls, no blankets. Sticky marks on the bench.
Stayed 1 night in Nov 2025

8/10 Good

Gloria, Vermilion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bistro @ Bowl Club a block away; receive 10 % off when you show your room key. Older motel right on main highway. Value priced
Stayed 2 nights in Oct 2025

6/10 Okay

Rodney

Liked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Clinton

Business traveller
Liked: Cleanliness, staff & service
Room was very dated and evident of something built 30 years ago. Air con was very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean room! Easy parking and easy access to property!
Stayed 1 night in Oct 2025

6/10 Okay

Eunkyung

Liked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

Abby

.
Stayed 1 night in Oct 2025

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property looks nice on the outside but everything is outdated. Staff service great.
Stayed 2 nights in Oct 2025

6/10 Okay

Chris

The place is a bit old and tired, needs a good clean and update of outside table & chairs, had mismatched cups in room & mould on doors. Breakfast was very light, just toast & cereal, no muesli or fruit
Stayed 1 night in Oct 2025

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this place easy check in Staff excellent Room was big and comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Brenda

Stayed 1 night in Sep 2025

10/10 Excellent

NEKIA

Liked: Amenities
Clean friendly & convenient.
Stayed 1 night in Sep 2025

8/10 Good

David

Stayed 3 nights in Sep 2025

8/10 Good

sven

Travelled with partner
Ok
Stayed 1 night in Sep 2025

6/10 Okay

David

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Maintenance issues, chair in room was broken, bath was leaking, bed was of a poor condition, nearly folding in half. There was a musky smell when we first walked in. Service was not a good standard, booked for 2A & 2C but only beds made for 3. Was not expecting 5 star service but was a very low standard
Stayed 1 night in Sep 2025

6/10 Okay

Brenda

Travelled with partner
Liked: Amenities
The manager had a very offhand manner. He gave me a key and when I entered the room, the bed had been slept in and the room had not been cleaned, wet towels in the bathroom, full rubbish bins etc. I returned and told the manager and he just gave me a key to the room next door and said go there. Rubbish outside the rooms. The new room was clean and quite ok. An apology or some interest from the manager would have made a difference to my comment.
Stayed 2 nights in Sep 2025

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities
You get what you pay for, outside looks great, inside rooms are from the 80's needs a good update, was clean and tidy, new air conditioning, good pillow, rest is like a typical b grade 80's movie
Stayed 1 night in Sep 2025

6/10 Okay

Nicole

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the greatest. Price point was fine with included breakfast which is all we were after but not great overall. Shower not good - alternated between really hot and cold continuously which was NOT good with a small child :/ areas of floors dirty when curtains pulled back. View of VERY untidy/unkept back yard, just a strange vibe and overall it is what we needed but disappointing. Sorry guys :(
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Stayed 1 night in Sep 2025

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked online and arrived to find the room I’d booked given to the person who just drove in apparently there was a lag between me booking and hotel receiving email confirmation from wotif. Only had one room left which was very dirty, bed and pillows need replacing. Had to use shoulder to open door as it needs repairing. Glass doors had kids smeared food all over them. Only good part was the meal at the Bowls Club, staff very friendly and food delicious.
Stayed 1 night in Sep 2025

6/10 Okay

Vanessa

Disliked: Cleanliness
It wasn't very clean and the kettle was full of hundreds and hundreds of ants which ran up my hands, arms and all through my bathroom bags/towels when I tried to fill it. Otherwise, it was fine.
Stayed 1 night in Sep 2025

10/10 Excellent

Malia

Stayed 2 nights in Sep 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was full of mould, the smell was terrible. There was only one coffee cup and even that had a crack in it. Unclean. Overflowing rubbish bin outside room. Unfriendly service from man at reception.
Stayed 1 night in Sep 2025

6/10 Okay

betty

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025