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White Lace Motor Inn

4.0 star property

Photo gallery for White Lace Motor Inn

Outdoor pool, open 7:30 AM to 8:00 PM, pool loungers
Desk, iron/ironing board, free WiFi, bed sheets
One Bedroom Apartment | Private kitchenette
Front of property
BBQ/picnic Area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View map
73 Nebo Rd, West Mackay, QLD, 4740
  • Mackay Base Hospital
    ‪2 min drive‬
  • Caneland Central
    ‪2 min drive‬
  • Harrup Park
    ‪3 min drive‬
  • Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(13 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Disabled Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Disabled Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

9.6 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(31 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Spa

Superior Spa

Superior Spa

7.0 out of 10
Good
(9 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Family Room

Two Bedroom Family Room

Two Bedroom Family Room

8.6 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Courtyard Twin

Courtyard Twin

Courtyard Twin

9.2 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Studio 6

Studio 6

Studio 6

10.0 out of 10
Exceptional
(1 review)
  • 86 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 King Bed OR 6 Twin Beds

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About the area

Mackay

Located in Mackay (West Mackay), White Lace Motor Inn is within a 5-minute drive of Mackay Regional Botanic Gardens and Caneland Central. .This motel is 1.2 mi (1.9 km) from Mackay Base Hospital and 1.3 mi (2.1 km) from Mackay Enertainment and Convention Centre.
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Enertainment and Convention Centre - 20 min walk - 1.7 km
  • Mackay Base Hospital - 2 min drive - 1.5 km
  • Caneland Central - 2 min drive - 2.3 km
  • Bluewater Lagoon - 2 min drive - 2.3 km
  • Harrup Park - 3 min drive - 2.6 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪Jamaica Blue - ‬3 min drive
  • ‪KFC - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Austral Hotel - ‬2 min drive

About this property

White Lace Motor Inn

Colonial motel with free breakfast and an outdoor pool
White Lace Motor Inn offers 37 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and first-run movies.

Bathrooms include complimentary toiletries and hair dryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 37 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Colonial motel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the snack bar/deli serving guests of White Lace Motor Inn. Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Free Light Breakfast Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 7:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

White Lace Motor Inn West Mackay
White Lace Motor Inn
White Lace Motor West Mackay
White Lace Motor
White Lace Motor Inn Motel
White Lace Motor Inn West Mackay
White Lace Motor Inn Motel West Mackay

White Lace Motor Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 425 out of 904 reviews
Rating 8 - Good. 321 out of 904 reviews
Rating 6 - Okay. 99 out of 904 reviews
Rating 4 - Poor. 34 out of 904 reviews
Rating 2 - Terrible. 25 out of 904 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Thachakorn

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I recently stayed at this hotel and was quite disappointed with the service. The front desk staff lacked hospitality and seemed unfriendly. In room 38A, the toilet water was running nonstop day and night, which was both noisy and wasteful. The room itself was not well maintained — the door had visible dirty fingerprints, and the furniture was poorly arranged, making it impossible to open the closet properly. Overall, it felt like attention to detail and guest comfort were not priorities.
Stayed 1 night in Jun 2025

8/10 Good

Rose

Liked: Cleanliness
Needs a new shower head in the one i. Stayed in everything thing else is good
Stayed 1 night in Jun 2025

6/10 Okay

Zimri

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Liked the free brekky. Bed was exellent. Shower was not shower it was a dump, needs new shower rose, other wise all good
Stayed 1 night in Jun 2025

6/10 Okay

tracey

Travelled with family
Liked: Cleanliness
Nice large room with hot shower.
Stayed 1 night in May 2025

10/10 Excellent

jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Brent

Travelled with partner
Liked: Cleanliness, staff & service
Exterior nicely renovated
Stayed 1 night in May 2025

8/10 Good

Anthony J

Stayed 1 night in May 2025

4/10 Poor

Darren

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Missing the basics, no teaspoons no kitchen cleaning supplies
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly service and rooms were great.
Stayed 1 night in May 2025

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in May 2025

8/10 Good

Mahmood

Travelled with family
Liked: Cleanliness
Was a 50-50 property
Stayed 2 nights in Apr 2025

10/10 Excellent

Merrick

Stayed 1 night in May 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place on passing
Stayed 1 night in May 2025

10/10 Excellent

Rosalie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Disabled room

Disabled room great for my 91yr okd mother. Parking right outside the door.
Stayed 1 night in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Clean basic room with comfy bed. Man at reception was very patient and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Lenore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but clean and tidy
Stayed 1 night in Apr 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Was fair value for the area and age of the facility
Stayed 1 night in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
It was good and close to everything
Stayed 2 nights in Apr 2025

8/10 Good

Lindall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and friendly, room clean though a little dated. Value for money We will definitely consider staying here next time we are in mackay.
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Bed was uncomfortable
Stayed 1 night in Apr 2025

4/10 Poor

Brad

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet and interior very old and outdated. Shower taps didn’t stop dripping all night.
Stayed 1 night in Mar 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025