2/10 Terrible
Naresh P.
26 May 2025
Liked: Cleanliness
Disappointed
Booked Victoria Day weekend (Sat & Sun) 2025. Arrived to find a swarm of mosquitoes outside. Raining at the time. Felt the ad should include a warning for this time of year for potential renters who are not used to mosquitoes. There was power outage shortly after we arrived after a very light, short storm. Tom kept updating us on the restoration of power, which never happened. So no power, no TV (remote lost), no water - we carried buckets of water from the lake to flush the toilet, no outdoor activity (endless mosquitoes), no use of fridge - our food was starting to spoil by the second day. We therefore departed by 8am on the second day. Tom never offered to cancel our stay. Kept saying it wasn't in his control. Only after I explained to him that a reasonable person would have back-up power source, did he refund the second day's fee. He wanted to refund less than half the second day's fee and 50% off our next stay - probably knew we'd never book again :). Be aware also that Tom rambles a lot. Waste of customers' time. No renter wants to speak with a cottage owner more than they have to. The cottage did feel a bit isolated as it's set back at bit in the woods. Not like the cottages on the lakes whichwe've rented in the past. Cant tell from the photos on VRBO. ofcyear
Naresh P.
Stayed 2 nights in May 2025