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Best Western East Towne Suites

2.5 star property

Photo gallery for Best Western East Towne Suites

Indoor pool, pool loungers
Lobby
Business centre
Indoor pool, pool loungers
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Pet-friendly

Explore the area

View map
4801 Annamark Dr, Madison, WI, 53704-7402
  • Place, East Towne Mall
    ‪8 min walk‬
  • Place, American Center
    ‪1 min drive‬
  • Place, Madison Area Technical College
    ‪3 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony

Suite, 1 Queen Bed, Non Smoking, Balcony

Suite, 1 Queen Bed, Non Smoking, Balcony

7.2 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Oversized Room)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Suite-2 Double Beds, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Balcony

  • Sleeps 2

Two Rooms King Suite with Sofabed

  • Sleeps 4

Accessible Suite Queen Bed, Mobility Accessible, Walk In Shower, Sofabed, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Walk In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Suite, 1 King Bed, Accessible, Refrigerator&Microwave (with Sofabed)

  • Sleeps 2

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 2

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Lobby
La Quinta Inn & Suites by Wyndham Madison American Center
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, 1,378 reviews
The price is NZ$152
includes taxes & fees
5 Nov - 6 Nov
La Quinta Inn & Suites by Wyndham Madison American Center

About the area

Madison

When you stay at Best Western East Towne Suites in Madison, you'll be in the business district, within a 15-minute drive of University of Wisconsin-Madison and Alliant Energy Center. .This hotel is 7.9 mi (12.6 km) from Camp Randall Stadium and 0.6 mi (1 km) from East Towne Mall.

What's nearby

  • East Towne Mall - 8 min walk - 0.7 km
  • American Center - 1 min drive - 1.5 km
  • Madison Area Technical College - 3 min drive - 3.2 km
  • University of Wisconsin-Madison - 16 min drive - 12.3 km
  • Camp Randall Stadium - 17 min drive - 13.4 km

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 13 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Portillo’s - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Best Western East Towne Suites

Hotel in Madison with free breakfast and a fitness center
Best Western East Towne Suites offers 122 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 122 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). A complimentary breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Best Western East Towne Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 412 out of 1014 reviews
Rating 8 - Good. 346 out of 1014 reviews
Rating 6 - Okay. 146 out of 1014 reviews
Rating 4 - Poor. 69 out of 1014 reviews
Rating 2 - Terrible. 41 out of 1014 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

LATOYA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, the staff were friendly and helpful. A lot of places to eat near the hotel.
Stayed 5 nights in Jul 2025

6/10 Okay

Arleen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient to places we wanted to go to
Stayed 1 night in Jul 2025

2/10 Terrible

Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Comforter had a stain and a pubic hair. Picture frame in room looked like someone threw up on it.
Stayed 1 night in Jul 2025

10/10 Excellent

Marvin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was as expected. Clean and comfortable. We didn't get a chance to use the pool or eat breakfast but it was a great place for a quick stop on our road trip to get some rest and showers. Staff was friendly and helpful. Plenty of food and shopping options nearby. Easy to get to, right off the highway exit. Would book again if we ever found ourselves back in Madison! Thanks!
View from our room in the morning
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Travelled with family
Liked: Staff & service, amenities
1st room had a menthol smell that drove my wife to ask for a different room, which was very clean and served our purpose well.
Stayed 2 nights in Jul 2025

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property and the rooms looked a bit tired. The bathroom door was delaminating and there were some odd stains on the walls. One towel was also dirty. The breakfast wasn't very good and they were understaffed. Overall, not a great place stay. There are better choices.
Stayed 1 night in Jul 2025

8/10 Good

Trisha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked multiple rooms, yet we were 2 floors apart. Wished there was more queen beds rooms available when booking and we are used to being allowed beverages in the pool area, this hotel didn't allow it.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No Such Thing as Non-Smoking Here

Fine enough hotel, but quite over priced for what you get. The room was big, which is great and all. Small couch in a living room type set up. But that is about all the good you can say about the place. Heavy fake air freshener small throughout. Heavy. Way too heavy. The reason for that is because it certainly used to be a smoking friendly establishment. So you get the full smell of heavy air freshener and old cigarettes. The worst part is that I booked. Non-smoking room, but obviously that room has not always been non-smoking. The whole room stunk like cigarettes and there is nothing you can do. Just beware if you’re booking. No such thing as a non-smoking room, and it is just old, stinky, and run down.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice. Room was clean. Breakfast bar could have done better. Yogurt machine not working. No milk avail for cereal.
Stayed 1 night in Jul 2025

10/10 Excellent

Candice

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean the king suite with a sitting area was great. Also a variety of options for breakfast. Will stay here again on my next trip to Madison.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable, and clean. Traveled with dog, and appreciated how quiet the room was, and great walking spots adjacent to hotel for quick outside walks.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy and impressed by the property and everything around it. Very quiet, room was well kept, and the staff were very kind and on top of things! Would recommend and return again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

wendy

Stayed 1 night in Jul 2025

6/10 Okay

Veronica

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It was ok for a 2 night stay but the pillows were smaller than standard size and were uncomfortable. The bathroom was extremely small with the toilet almost touching the door as you walked in.
Stayed 2 nights in Jul 2025

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Stayed 1 night in Jul 2025

6/10 Okay

Angel

Travelled with family
Liked: Cleanliness, amenities
It was ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Amber

Stayed 2 nights in Jun 2025

10/10 Excellent

Preston

Liked: Cleanliness, property conditions & facilities
A good hotel in Madison in a good area. Good parking. Good and hot breakfast. However, our twin double beds were like slepping on a rack !!! How is it that such a nice hotel could have such uncomfortable beds. Hopefully, the Manager can fix this.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ugyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good but check in was little frustrating.. took forever
Stayed 2 nights in Jul 2025