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Primestay Extended Suites

3.0 star property

Photo gallery for Primestay Extended Suites

Premium bedding, pillow-top beds, individually furnished, desk
Front of property
Indoor pool
Free daily buffet breakfast
Combined shower/bathtub, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
4862 Hayes Rd, Madison, WI, 53704
  • Place, Alliant Energy Center
    ‪14 min drive‬
  • Place, University of Wisconsin-Madison
    ‪16 min drive‬
  • Place, Camp Randall Stadium
    ‪17 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Suite

32-inch LCD TV with cable channels, TV

Standard Suite

  • 46 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 2 Bedrooms, Roll-in Shower (Communications)

  • 70 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Suite

32-inch LCD TV with cable channels, TV

Premium Suite

  • 70 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom, Accessible Bathtub (Mobility,Communications)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area

Studio Suite, 1 King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility,Communications)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

  • 70 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

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  • Breakfast included
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includes taxes & fees
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About the area

Madison

With a stay at Primestay Extended Suites, you'll be centrally located in Madison, within a 15-minute drive of University of Wisconsin-Madison and East Towne Mall. .This hotel is 8 mi (12.8 km) from Camp Randall Stadium and 12.3 mi (19.8 km) from Alliant Energy Center.

What's nearby

  • East Towne Mall - 13 min walk - 1.1 km
  • American Center - 19 min walk - 1.6 km
  • Alliant Energy Center - 14 min drive - 22.6 km
  • University of Wisconsin-Madison - 16 min drive - 12.3 km
  • Camp Randall Stadium - 17 min drive - 13.4 km

Getting around

  • Madison Station - 22 min drive
  • Dane County Regional Airport (MSN) - 14 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Texas Roadhouse - ‬15 min walk
  • ‪Portillo’s - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk

About this property

Primestay Extended Suites

Hotel in Madison with a 24-hour fitness center and an indoor pool
Primestay Extended Suites offers 66 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas and include double sofa beds and dining tables. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 66 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Primestay Extended Suites. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 3 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Dining table
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 3 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Primestay Extended Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 150 out of 283 reviews
Rating 8 - Good. 77 out of 283 reviews
Rating 6 - Okay. 28 out of 283 reviews
Rating 4 - Poor. 12 out of 283 reviews
Rating 2 - Terrible. 16 out of 283 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Rebecca

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Wouldn’t do it again!

Variety of shopping and eating around the hotel was great. The hotel itself was ok…just ran down. The reason for the poor score is, hotel staff came in and out of the room (not housekeeping) multiple times without communicating. We could not get a clear answer as to why they went in the first time. The second was to remove the C02 detector (first thing in the morning while we were in pajamas), then entered again in the afternoon while we were gone. This was all within 24 hours. I spoke with the assistant GM Nat. Who thought me being upset by this was funny. She told me they were doing routing maintenance and were not sure how many more times the would be in and out and they weren’t required to inform us. She also stated hotels weren’t required to let us know. Those are just the entries I knew about…being that it was just us 2 females traveling, we felt unsafe with random men letting themselves in and out of the room.
Stayed 6 nights in Sep 2025

8/10 Good

Spencer Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The shower had a hole in the wall
Stayed 2 nights in Sep 2025

10/10 Excellent

Vicky

Stayed 2 nights in Sep 2025

6/10 Okay

Tim

Business traveller
Liked: Staff & service, room comfort
Old, dark, needed updating. The furniture (desk chair and couch) needed a good cleaning. Bathroom so dark could not read contents of bottles (shampoo, conditioner, shower gel). Breakfast was about the same quality as other hotels offering breakfast.
Stayed 1 night in Sep 2025

4/10 Poor

Lauren

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Gerrit

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay, but...

I enjoyed my stay at the Residence Inn. The kitchen was well stocked with what I needed and the room was comfortable. Overall the stay was nice. There were two issues: 1. The toilet didn't flush properly. The water filled up really high and I was concerned that it was going to overflow. The front desk staff offered two good solutions--move to another room or use a pludger. 2. The tissue metal dispenser was too close to the toilet and the toilet was too close to the wall. I banged my elbow several times on the dispenser's sharp edges. That was painful and very unpleasant. The employees were very friendly and professional. They really helped me have a pleasant stay.
Stayed 3 nights in Jul 2025

2/10 Terrible

Lontier

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nasty and very unprofessional
Stayed 1 night in Jun 2025

2/10 Terrible

Lontier

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I would never be back.
Stayed 1 night in Jul 2025

2/10 Terrible

Lontier

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hated everything the manager was so rude I have it on tape. The pool was nasty has nails and screws in it and ripped clothes. The room has mold and dust I have a video of that as well and I also didn’t get no housekeeping only time housekeeping stopped by is when they was walking in uninvited as well as the manager did the same thing walked right in as I was walking up saying he was looking for me, but closing the door. Everyday my key has to get reprogrammed maybe 3x a day if I leave out the room it’s like they go in right behind me. The housekeeping walk around talking nasty about the guest talking in Spanish.
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

This is a terrible hotel. Woke up 2x in the middle of the night from fire alarm. Woke up to a bug crawling in my leg. Bathroom was gross
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, just didn’t have rooms available at check in
Stayed 1 night in Jun 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The room was nice and spacious. The bathroom seemed pretty run down between the toilet & shower. I’m 5’8 and I had to duck to use the shower which is not typically normal.
Stayed 1 night in Jun 2025

10/10 Excellent

Marbella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Just more items for breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Stayed 2 nights in May 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel staff was friendly but if you are on the bottom floor, you will be able to hear the people in the room above you breathe. Other than the constant footsteps and talking, the room was comfortable.
Stayed 1 night in May 2025

4/10 Poor

Paula

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a complete renovation. The rooms smell like smoke and the doors are scratched. Furnace and ac are in bedroom so it’s noisy Beds were fine
Stayed 2 nights in May 2025

6/10 Okay

Dan

Business traveller

Madison east

Older hotel that has thin walls and floors. Area isn’t good around the hotel.
Stayed 1 night in May 2025

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very friendly staff.
Stayed 2 nights in Apr 2025

6/10 Okay

Sathish

Travelled with family
Liked: Cleanliness, staff & service
Clean property, good location. Disappointed with the sub-par breakfast.
Stayed 2 nights in Apr 2025

6/10 Okay

Meagan

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Savannah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So perfect for seven of us. Favorite hotel so far. Coming back this summer
Stayed 1 night in Mar 2025

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The Madison Police Dept banged on the neighbor's door at 4:00am and woke us up. Not sure what was going on as too afraid to open the door. At checkout, we notified the front desk of a young girl who appeared to be passed out in the business center. There was no one who could print a copy of my receipt, no one checked on the girl (I finally did), and two people who were unsure of what to do about a girl who was in the restroom and not coming out.
Stayed 2 nights in Mar 2025