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Residence Inn by Marriott Madison East

3.0 star property

Photo gallery for Residence Inn by Marriott Madison East

Full-sized fridge, microwave, stovetop, dishwasher
Indoor pool
Property amenity
View from property
Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Breakfast included
  • Laundry
  • Pet-friendly

Explore the area

View map
4862 Hayes Rd, Madison, WI, 53704
  • Place, East Towne Mall
    ‪13 min walk‬
  • Place, American Center
    ‪1 min drive‬
  • Place, Madison Area Technical College
    ‪4 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, desk, blackout curtains

Basic Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, desk, blackout curtains

Comfort Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Fireplace (Fireplace)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 2 Bedrooms, Non Smoking, Fireplace (Fireplace)

8.8 out of 10
Excellent
(6 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds

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About the area

Madison

With a stay at Residence Inn by Marriott Madison East, you'll be centrally located in Madison, within a 15-minute drive of University of Wisconsin-Madison and East Towne Mall. .This hotel is 8 mi (12.8 km) from Camp Randall Stadium and 12.3 mi (19.8 km) from Alliant Energy Center.

What's nearby

  • East Towne Mall - 13 min walk - 1.1 km
  • American Center - 1 min drive - 1.5 km
  • Madison Area Technical College - 4 min drive - 2.9 km
  • University of Wisconsin-Madison - 16 min drive - 12.3 km
  • Camp Randall Stadium - 17 min drive - 13.4 km

Getting around

  • Madison Station - 22 min drive
  • Dane County Regional Airport (MSN) - 14 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Portillo’s - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk

About this property

Residence Inn by Marriott Madison East

Hotel in Madison with free breakfast and a 24-hour fitness center
Residence Inn by Marriott Madison East offers 66 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 66 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Madison East. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 3 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 3 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Residence Inn Madison East
Residence Inn Madison East
Residence Inn Marriott Hotel Madison East
Residence Inn Marriott Madison East
Residence Inn Marriott Madison East Hotel
By Marriott Madison Madison
Residence Inn by Marriott Madison East Hotel
Residence Inn by Marriott Madison East Madison
Residence Inn by Marriott Madison East Hotel Madison

Residence Inn by Marriott Madison East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 148 out of 280 reviews
Rating 8 - Good. 77 out of 280 reviews
Rating 6 - Okay. 28 out of 280 reviews
Rating 4 - Poor. 12 out of 280 reviews
Rating 2 - Terrible. 15 out of 280 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay, but...

I enjoyed my stay at the Residence Inn. The kitchen was well stocked with what I needed and the room was comfortable. Overall the stay was nice. There were two issues: 1. The toilet didn't flush properly. The water filled up really high and I was concerned that it was going to overflow. The front desk staff offered two good solutions--move to another room or use a pludger. 2. The tissue metal dispenser was too close to the toilet and the toilet was too close to the wall. I banged my elbow several times on the dispenser's sharp edges. That was painful and very unpleasant. The employees were very friendly and professional. They really helped me have a pleasant stay.
Stayed 3 nights in Jul 2025

2/10 Terrible

Lontier

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nasty and very unprofessional
Stayed 1 night in Jun 2025

2/10 Terrible

Lontier

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I would never be back.
Stayed 1 night in Jul 2025

2/10 Terrible

Lontier

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hated everything the manager was so rude I have it on tape. The pool was nasty has nails and screws in it and ripped clothes. The room has mold and dust I have a video of that as well and I also didn’t get no housekeeping only time housekeeping stopped by is when they was walking in uninvited as well as the manager did the same thing walked right in as I was walking up saying he was looking for me, but closing the door. Everyday my key has to get reprogrammed maybe 3x a day if I leave out the room it’s like they go in right behind me. The housekeeping walk around talking nasty about the guest talking in Spanish.
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

This is a terrible hotel. Woke up 2x in the middle of the night from fire alarm. Woke up to a bug crawling in my leg. Bathroom was gross
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, just didn’t have rooms available at check in
Stayed 1 night in Jun 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The room was nice and spacious. The bathroom seemed pretty run down between the toilet & shower. I’m 5’8 and I had to duck to use the shower which is not typically normal.
Stayed 1 night in Jun 2025

10/10 Excellent

Marbella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Just more items for breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Stayed 2 nights in May 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel staff was friendly but if you are on the bottom floor, you will be able to hear the people in the room above you breathe. Other than the constant footsteps and talking, the room was comfortable.
Stayed 1 night in May 2025

4/10 Poor

Paula

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a complete renovation. The rooms smell like smoke and the doors are scratched. Furnace and ac are in bedroom so it’s noisy Beds were fine
Stayed 2 nights in May 2025

6/10 Okay

Dan

Business traveller

Madison east

Older hotel that has thin walls and floors. Area isn’t good around the hotel.
Stayed 1 night in May 2025

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very friendly staff.
Stayed 2 nights in Apr 2025

6/10 Okay

Sathish

Travelled with family
Liked: Cleanliness, staff & service
Clean property, good location. Disappointed with the sub-par breakfast.
Stayed 2 nights in Apr 2025

6/10 Okay

Meagan

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Savannah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So perfect for seven of us. Favorite hotel so far. Coming back this summer
Stayed 1 night in Mar 2025

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The Madison Police Dept banged on the neighbor's door at 4:00am and woke us up. Not sure what was going on as too afraid to open the door. At checkout, we notified the front desk of a young girl who appeared to be passed out in the business center. There was no one who could print a copy of my receipt, no one checked on the girl (I finally did), and two people who were unsure of what to do about a girl who was in the restroom and not coming out.
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities
Room was described exactly how it was.It was nice to have two separate bedrooms and kitchen was well equipped with dishes and everything
Stayed 2 nights in Mar 2025

8/10 Good

Carrie, Arden

Stayed 1 night in Mar 2025

6/10 Okay

Rakiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
n/a
Stayed 2 nights in Mar 2025

10/10 Excellent

MARY, lomira

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 1 night in Feb 2025