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Barceló Emperatriz

5.0 star property

Photo gallery for Barceló Emperatriz

Relax in style with a comfortable armchair and enjoy personalized service at our reception desk.
Experience the sleek, contemporary design of Barceló Emporatriz, featuring a glass facade and clean lines.
Relax in a stylish seating area with a plush sofa and unique glass-top table.
Experience a sophisticated atmosphere in our elegant lobby, featuring a marble reception desk, a bar area, and a comfortable seating space.
Emperador Premium Room

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Calle de Lopez de Hoyos, 4, Madrid, Madrid, 28006
  • Prado Museum
    ‪4 min drive‬
  • Royal Palace of Madrid
    ‪5 min drive‬
  • El Retiro Park
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Tranquility Deluxe Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Tranquility Deluxe Room

9.4 out of 10
Exceptional
(18 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Emperatriz Premium Room

Emperatriz Premium Room

Emperatriz Premium Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Deluxe Family Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Grand Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Family Deluxe Room

Family Deluxe Room

Family Deluxe Room

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Family Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Premium Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 65 sq m
  • City view
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(36 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Emperador Premium Room

Emperador Premium Room

Emperador Premium Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Enjoy a view of the historic landmark from the comfort of your room, featuring a table for relaxation and two comfortable chairs.

Barceló Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1994)
The price is NZ$336
for 1 room
includes taxes & fees
17 Aug - 18 Aug
Barceló Torre de Madrid

About the area

Madrid

A stay at Barceló Emperatriz places you in the heart of Madrid, a 4-minute drive from Prado Museum and 6 minutes from El Retiro Park. .This luxury hotel is 2.7 mi (4.4 km) from Royal Palace of Madrid.

What's nearby

  • Bernabéu Stadium - 3 min drive - 1.8 km
  • Gran Via - 4 min drive - 2.5 km
  • Prado Museum - 4 min drive - 3.3 km
  • Royal Palace of Madrid - 5 min drive - 3.6 km
  • El Retiro Park - 6 min drive - 4.4 km

Getting around

  • Gregorio Maranon Station - 5 min walk
  • Nuevos Ministerios Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Club Lounge InterContinental - ‬4 min walk
  • ‪Casa Longinos - ‬4 min walk
  • ‪El Jardín del InterContinental - ‬6 min walk
  • ‪BiBo Madrid - ‬2 min walk
  • ‪Tierra Burrito Bar - ‬3 min walk

About this property

Barceló Emperatriz

Luxury hotel with a fitness center and a 24-hour front desk
Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 146 air-conditioned rooms featuring heated floors. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurante Mutis, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Restaurante Mutis - This restaurant serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Mutis

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (72 centimetre high)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 150.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13.8 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hesperia Emperatriz
Hesperia Emperatriz Hotel
Hesperia Emperatriz Hotel Madrid
Hesperia Emperatriz Madrid
Hesperia Emperatriz Hotel Community Of Madrid
Barceló Emperatriz Hotel Madrid
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz Hotel Madrid

Barceló Emperatriz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 813 out of 1003 reviews
Rating 8 - Good. 132 out of 1003 reviews
Rating 6 - Okay. 25 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo Francisco, Buenos Aires

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel in a good location
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard

My go to hotel in Madrid
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has great attention to details. The team at the hotel makes you feel comfortable. The beds are great and the A/C is fantastic (something rare in Europe). Also the location is great with restaurants around the block. Since its a new build building the rooms are reasonable. Ive stayed here maybe 30-40 nights already.
Stayed 4 nights in Apr 2025

10/10 Excellent

Oswaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great
Stayed 3 nights in Apr 2025

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solebury to Madrid

Beautiful 5star hotel located in ideal location in central Madrid. Easy access to amazing restaurants and high end merch within walking distance. The US embassy is around the corner. Uber access makes traversing the city to the Prado while you can walk to the Archeological Museum. We did not access the restaurant on site. The curbside bell gentleman were excellent. The daily cleaning service was top end. The only negative was during the country wide blackout in which the hotel surprisingly did not run on generator outside of the main lobby and stairwell — the front desk laughed at my daughter when she asked if she could charge one of our phones to enable us to contact our son. I overlooked this and would still rate this hotel a def 5star.
Stayed 7 nights in Apr 2025

2/10 Terrible

Olivier

Business traveller
Disliked: Property conditions & facilities, room comfort
Extremely loud noise from street,even on 6th floor
Stayed 1 night in Apr 2025

10/10 Excellent

Karly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, during the Spain blackout they were wonderful and had food ready for people. Specifically Gema was an angel during a crazy time.
Stayed 6 nights in Apr 2025

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Staying there for the marathon and it was ideal for the start and finish. Well served by metro links to and from the airport, and round the city. We were due to leave on the day of the blackout. The hotel staff were wonderful and really looked after us on what must have been a very difficult situation for them. Highly recommend this hotel for a trip to Madrid.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totalmente recomendado, todo está excelente desde el desayuno, la atención, la ubicación. Volvería definitivamente
Stayed 5 nights in Apr 2025

10/10 Excellent

Verny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Verny

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones nuevas, limpias, 5 minutos caminando al metro, el personal del hotel fue muy amable y atento siempre. El desayuno buffet es buenísimo, recomiendo mucho el hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Stayed 9 nights in Mar 2025

8/10 Good

Migdamaris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was inconvenient. Rooms were comfortable. not many dinning options.
Stayed 2 nights in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel well located to walk/run around, one block away from paseo la Castellana. Very good location to visit main attractions in Madrid (Salamanca, Serrano, Gran Vía)
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities
The staff was very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention here is always very good, the breakfast had solid options, and the rooms are well taken care of. The “extras” that help out after a long trip are assured here and it was very appreciated.
Stayed 2 nights in Apr 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations and staff. Perfect place to stay after a long week of travels. I would definitely stay at a Barcelo again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert, Dallas

Stayed 6 nights in Mar 2025

10/10 Excellent

Jean

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

JenqGuin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

8/10 Good

Hildebrando

Stayed 2 nights in Apr 2025

8/10 Good

Hildebrando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the room service, breakfast in bed was great. The staff at the hotel was always kind and willing to help.On the other hand, Dinner at the restaurant didn't meet our expectations. We loved the location.
Stayed 2 nights in Apr 2025