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Barceló Emperatriz

5.0 star property

Photo gallery for Barceló Emperatriz

Emperador Premium Room
Lobby sitting area
Lobby
Lobby
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym

Explore the area

View map
Calle de Lopez de Hoyos, 4, Madrid, Madrid, 28006
  • Place, Prado Museum
    ‪4 min drive‬
  • Place, Royal Palace of Madrid
    ‪6 min drive‬
  • Place, El Retiro Park
    ‪7 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Family Deluxe Room

Family Deluxe Room

Family Deluxe Room

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Deluxe Family Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Grand Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Emperador Premium Room

Emperador Premium Room

Emperador Premium Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Family Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Premium Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 65 sq m
  • City view
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Emperatriz Premium Room

Emperatriz Premium Room

Emperatriz Premium Room

  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(37 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Tranquility Deluxe Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Tranquility Deluxe Room

9.4 out of 10
Exceptional
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

1 bedroom, premium bedding, Select Comfort beds, minibar
Barceló Torre de Madrid
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 2,214 reviews
The price is NZ$436
includes taxes & fees
30 Nov - 1 Dec
Barceló Torre de Madrid

About the area

Madrid

A stay at Barceló Emperatriz places you in the heart of Madrid, a 4-minute drive from Prado Museum and 6 minutes from El Retiro Park. .This luxury hotel is 2.7 mi (4.4 km) from Royal Palace of Madrid.

What's nearby

  • Bernabéu Stadium - 3 min drive - 2.2 km
  • Gran Via - 4 min drive - 2.5 km
  • Prado Museum - 4 min drive - 3.3 km
  • Royal Palace of Madrid - 6 min drive - 3.6 km
  • El Retiro Park - 7 min drive - 4.3 km

Getting around

  • Gregorio Maranon Station - 5 min walk
  • Nuevos Ministerios Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Club Lounge InterContinental - ‬4 min walk
  • ‪El Jardín del InterContinental - ‬5 min walk
  • ‪BiBo Madrid - ‬2 min walk
  • ‪Fanatico - ‬3 min walk
  • ‪Lamucca - ‬2 min walk

About this property

Barceló Emperatriz

Luxury hotel with a fitness center and a 24-hour front desk
Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 146 air-conditioned rooms featuring heated floors. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurante Mutis, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Restaurante Mutis - This restaurant serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Mutis

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (72 centimetre high)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 150.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13.8 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hesperia Emperatriz
Hesperia Emperatriz Hotel
Hesperia Emperatriz Hotel Madrid
Hesperia Emperatriz Madrid
Hesperia Emperatriz Hotel Community Of Madrid
Barceló Emperatriz Hotel Madrid
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz Hotel Madrid

Reviews

Barceló Emperatriz Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 857 out of 1044 reviews
Rating 8 - Good. 132 out of 1044 reviews
Rating 6 - Okay. 25 out of 1044 reviews
Rating 4 - Poor. 13 out of 1044 reviews
Rating 2 - Terrible. 17 out of 1044 reviews

Reviews

10/10 Excellent

Ivetta

Stayed 3 nights in Jul 2025

10/10 Excellent

Adraian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción

Muy buena opción precio-calidad
Stayed 2 nights in Jul 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Santiago

Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

TinaMarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is extremely personable, helpful, accommodating, and kind. We were quite impressed with the level of service and the price point. We would highly recommend this hotel to anyone traveling to Madrid. You will not be disappointed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Claus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jun 2025

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Mejor Hotel de Madrid, todo el equipo me trataron maravillosamente bien y la próxima vez que vaya a Madrid me volveré a quedar en el BARCELÓ Emperatriz. Muchísimas gracias por los 3 Sombreros que le regalaron a mis sobrinos de verdad que bonito gesto
Stayed 2 nights in Jul 2025

10/10 Excellent

Nikki, Trophy Club

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and the rooms were clean and comfortable
Stayed 2 nights in Jul 2025

8/10 Good

Lim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and convenient to shopping but construction in front/ near hotel.
Stayed 5 nights in May 2025

10/10 Excellent

Carlton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barcelo never disappoints!
Stayed 2 nights in Jul 2025

10/10 Excellent

Henry

Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Stayed 1 night in Jul 2025

10/10 Excellent

Javier Alejandro

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelente!!
Stayed 4 nights in Jul 2025

6/10 Okay

PAMELA

Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Devinne

Stayed 3 nights in Jul 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was delightful and the rooms and amenities were great. Short cab ride away from Gran Via and shopping district.
Stayed 2 nights in Jul 2025

8/10 Good

Juan

Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel conditions. It is renovated modern a nice. I didnt like room sizes as they are small but with wonderfull bathrom
Stayed 3 nights in Jul 2025

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect!

Absolutely loved this hotel. Rooftop bar and pool was perfect, and the staff can't do enough for you. It loses a star for tiny things, being: 1. Bed was two singles pushed together, so I kept losing a limb down the middle. Not ideal for couples who like a cuddle. 2. Towels were a bit hard. 3. A couple of plug sockets didn't work. Would definitely stay here again though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Enrico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025